Ipswitch WhatsUp Gold User Guide - Ipswitch Documentation Server

Ipswitch WhatsUp Gold User Guide
Required for SMS Direct Actions
You need several items in order to use the SMS Direct Action:
GSM modem to connect to the WhatsUp machine
SIM card for the GSM modem
Cell service/signal in the room in which the WhatsUp machine and GSM modem
reside
To add or edit a SMS direct action:
1 Access the Action Library.
2 Click New to create a new SMS direct action or from the list of current actions, select the
action you want to change, and then click Edit.
3 Type or select the appropriate information in the following fields.
Name. Type a name for the action. This name displays in the Action Library.
Description. Type a short description. This description displays next to the action in
the Action Library.
Phone number. Type the cell phone number(s) of the intended SMS message
recipients. You can enter multiple phone numbers, separated by a comma. For
example: 555-555-5555, 55 555 55 55 55, (555) 555 5555
Note: All non-numeric characters, other than the comma, such as "-" and ".", are ignored.
There is a 2,000 character limit in this field, so you can enter many numbers.
COM Port. Select the COM port you want to use with this notification.
Note: The list displays all ports associated with the GSM modem, including virtual and hardwired,
serial ports. You must select the port that is assigned to the modem in the Windows
Device Manager.
The New/Edit SMS Direct Action dialog contains two tabs. Select a tab to configure
message settings.
The Message tab contains options pertaining to the message sent as the result of an
active or passive monitor.
Type a text message, plus any desired percent variable codes. If you use percent
variables, the character count is greatly increased.
Note: If the message exceeds 140 characters, the message may be broken into up to three
parts and is sent as separate messages ("1 of 3", "1 of 2", etc.), each message containing up to
140 characters, for a total of up to 420 characters. Spaces are included in the character count.
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