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Ipswitch WhatsUp Gold User Guide - Ipswitch Documentation Server

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<strong>Ipswitch</strong> <strong>WhatsUp</strong> <strong>Gold</strong> <strong>User</strong> <strong>Guide</strong><br />

Troubleshooting<br />

Having problems with your WMI monitor returning false negatives?<br />

xxi) How to use WMI Monitors<br />

This topic describes the overall process for configuring a WMI monitor, assigning it to a<br />

device, and getting feedback from the monitor.<br />

1 Determine which WMI object you want to monitor.<br />

2 Decide whether to create a single monitor with multiple WMI objects, several monitors<br />

with one object, or some combination.<br />

To start, it may be simpler to create one monitor for each WMI object that you want to<br />

monitor. Whether you set up one monitor or many has a bearing on how the information<br />

is reported in <strong>WhatsUp</strong> <strong>Gold</strong> logs and by actions. For example, a single monitor to check<br />

errors on logon, named LogonErrors, is reported in logs with this name. If LogonErrors is<br />

reported down, you know it's a specific problem.<br />

3 Configure a WMI Monitor with your objects.<br />

4 Add the WMI Monitor to the device that represents your application host or server.<br />

5 Set up an action to inform you when the monitor goes down or comes back up.<br />

Note: The monitor is reported down if any of the objects that you select to monitor are<br />

down.<br />

xxii) Example: WMI Monitor<br />

Imagine that a device on your network has been illegally logged into through a brute force<br />

attack (an attack where an intruder runs a script to try random usernames and passwords on<br />

a range of IP addresses on your network). These types of attacks are extremely dangerous if<br />

the device in peril is on your domain or is storing sensitive information.<br />

You can use a custom WMI Active Monitor to check the appropriate performance counters on<br />

a Windows device and notify you when this type of attack occurs, so you can do something<br />

about it before a potential intruder gains access to your network.<br />

To configure this type of active monitor:<br />

1 Using the <strong>WhatsUp</strong> <strong>Gold</strong> web interface, create the WMI monitor.<br />

a) Click the Admin tab, then click Monitor Library. The Active Monitor Library appears.<br />

b) Click the Active tab inside the dialog.<br />

c) Click New. The Select Active Monitor Type dialog appears.<br />

d) Select WMI Monitor and click OK. The Add WMI Monitor dialog appears.<br />

e) In the Name box, enter "ErrorsLogon" to identify that this monitor checks for logon<br />

errors.<br />

f) Click the Browse (…) button next to Instance to access the Performance Counters<br />

dialog.<br />

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