Ipswitch WhatsUp Gold User Guide - Ipswitch Documentation Server

Ipswitch WhatsUp Gold User Guide
and the devices behind the router would not be polled. When the router's active monitors are
successful, the hub is not polled, but the devices behind the router are.
Using Acknowledgements
When a device state changes, regardless of any action that has been placed on the device,
WhatsUp Gold uses the Acknowledgement feature to make you aware that a state change
occurred. The name of the device name appears in bold in the Details View and in white on a
black background in the Map View.
After the device is in Acknowledgement mode, it remains so until you actively acknowledge
it.
Note: Acknowledging a device state change does not keep that device from firing actions. To
stop a device from firing actions, you must put the device into maintenance mode.
Acknowledging a State Change
Once a device is in Acknowledgement mode, it will remain until you actively acknowledge
the status. You can use the State Change Acknowledgement monitor report to view all
devices that have changed state but remain unacknowledged.
To acknowledge a state change:
1 Click the Devices tab.
2 Click Devices. The device list appears.
3 In either the Details View or the Map View, right-click the device you want to
acknowledge.
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