Ipswitch WhatsUp Gold User Guide - Ipswitch Documentation Server

Ipswitch WhatsUp Gold User Guide
Interface description. Select to determine uniqueness by the interface description.
This prevents interruptions in data gathering if a re-index occurs. This option is not
relevant for CPUs because most Windows machine CPUs are named "Intel."
Poll interface traffic counters. This option allows you to select either the default 32bit
counters, or high capacity 64-bit counters. Most devices support 32-bit counters,
but a device with SNMP v2 or v3 counters can use the high capacity counters.
Important: If you monitor high capacity counters for a device, make sure that the device has
a v2 or v3 credential assigned to it.
Note: If you do not select the Interface Utilization Performance Monitor to be used during
the discovery scan for the device, 64-bit high capacity counters will not be used to poll
interface traffic counters. After the discovery scan has completed, you will have to manually
change the device's polling properties in the device properties to use the high capacity
counters.
Creating global custom performance monitors
Global custom performance monitors are stored in the Performance Monitor Library and can
be enabled on any device with the proper credentials that supports the performance
counters utilized in the monitor.
You can create global custom monitors for APC UPS, Active Script, SNMP, and WMI
performance counters.
Creating device-specific custom performance monitors
Device-specific custom performance monitors are configured for use only on the devices for
which they are configured.
You can create device-specific custom monitors for APC UPS, Printer, Active Script, SNMP, and
WMI performance counters.
Reducing ActiveMonitorStateChangeLog
The ActiveMonitorStateChangeLog table stores a record of all of the state changes that
occurred for all of the active monitors attached to devices in WhatsUp Gold. When a device
goes from up to down, or down at least 2 minutes to down at least 5 minutes, a record of this
event is recorded in the ActiveMonitorStateChangeLog table. This table's records are viewed
in the State Change Timeline (on page 667) and Active Monitor Availability (on page 659)
reports in the WhatsUp Gold web interface.
You can control how long state change records are stored in the database by adjusting the
Expire state change data after setting on the Program Options - Report data dialog. For
more information, see Changing how long report data is stored (on page 810) and the Program
Options - Report Data (on page 815) dialog help.
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