Ipswitch WhatsUp Gold User Guide - Ipswitch Documentation Server

Ipswitch WhatsUp Gold User Guide
Troubleshooting
Having problems with your WMI monitor returning false negatives?
Adding and editing a WMI Performance Monitor
From here you can update the name and description of the performance monitor and open
the WMI Performance Counter tree.
To add or edit a WMI performance monitor:
1 Click the Admin tab, then click Monitor Library. The Monitor Library dialog appears.
2 Click the Performance tab. The Performance Monitor list appears.
3 Click New and select WMI Performance Monitor from the list to create a new WMI
performance monitor. Click OK.
or
Select the WMI performance monitor you want to change from the list of current
monitors, and then click Edit.
4 Type or select the appropriate information in the following fields.
Name. Type a name for the monitor. This name displays in the Performance Monitor
Library.
Description. Type a short description for the monitor. This description displays next
to the monitor in the Performance Monitor Library.
Browse (...). Connects to the WMI Performance Counter tree.
Performance counter/Instance. Click the browse (...) button next to this box to select
a performance counter (on page 322) for the monitor.
5 Click OK to save changes.
Enabling global performance monitors
In order for a performance monitor to gather performance data from a device, it must be
enabled on that device. You can enable a monitor on a single device (on page 254) through the
Device Properties dialog, or enable a monitor on multiple devices (on page 255) through the
Bulk Field Change feature.
Enabling a global performance monitor on a single device
To enable a global performance monitor for a single device:
1 In Device or Map View, right-click a device, then select Properties. The Device
Properties dialog appears.
2 Click Performance Monitors. The Device Properties - Performance Monitors dialog
appears.
3 Under Enable pre-configured performance monitors for this device, select the
global monitor you would like to enable.
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