Ipswitch WhatsUp Gold User Guide - Ipswitch Documentation Server

Ipswitch WhatsUp Gold User Guide
Report Body
The report body contains the following pieces of information:
Location. The location, or remote site's display name and HTTP address.
Devices up. The number of devices on the remote site that are in the Up state at the
time of the last refresh.
Devices down. The number of devices on the remote site that are in the Down state
at the time of the last refresh.
Devices in maintenance. The number of devices on the remote site that are in
Maintenance at the time of the last refresh.
Monitors up. The number of monitors on the remote site that are in the Up state at
the time of the last refresh.
Monitors down. The number of monitors on the remote site that are in the Down
state at the time of the last refresh.
Last refresh time. The time WhatsUp Gold gathered the data from the remote site.
Diagnostic Report
This system problem areas report allows the user to perform and view a series of diagnostic
checks on the WhatsUp Gold application, the database, and the computer where the
application is running. When this report is viewed for the first time, you must click Execute
Diagnostics Now to have WhatsUp Gold perform the checks. When the checks are complete,
the information is displayed in the body of the report. With subsequent visits to the report,
you can view previous checks, or click Execute Diagnostics Now again to update that
information.
Click the View Latest Report button to only display the results of the last diagnostic check, or
click View All Results to show all checks that have been performed on the system.
Report Body
Date. The date and time the diagnostic was run.
Diagnostic. The specific diagnostic check that was performed.
Status. Displays either Issue or Success for each diagnostic.
Result. This column shows the text results of the diagnostic checks. If an issue is
found during one of the checks, a link appears in the row for that diagnostic check,
directing you to more information about the issue.
Maximum report records
Tip: If you experience page load delays for device or system passive monitor reports (SNMP
Trap, Syslog, and Windows Event Log), this may be caused by too many records to display
for this report time range. Change the time range or reduce the Maximum Passive Monitor
Records setting to display fewer records. Reducing the maximum number of passive monitor
records will improve WhatsUp Gold report display performance.
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