Ipswitch WhatsUp Gold User Guide - Ipswitch Documentation Server

Ipswitch WhatsUp Gold User Guide
Using the Email Action
The Email Action sends an SMTP mail message to a specific email account. An Email Action
can also be used as an email notification in the WhatsUp Gold Alert Center. While you can
configure this action on both the console and web interface, you can only configure the Alert
Center notification message on the web. For more information, see Configuring an Alert Center
email notification (on page 736).
Adding and editing an Email Action
The Email Action sends an SMTP mail message to a specific email account. An Email Action
can also be used as an email notification in the WhatsUp Gold Alert Center.
To add or edit an Email action:
1 Click the Admin tab, then click Action Library.
2 Click New, then select E-mail Action from the list to create a new E-mail action. Click
OK.
- or -
Select the action you want to change from the list of current actions, and then click Edit.
3 Complete the appropriate information for the following fields.
Name. Type a name for the action. This name displays in the Action Library.
Description. Type a short description. This description displays next to the action in
the Action Library.
4 Complete the information on the Configuration tab. This tab contains options
pertaining to the action email destination.
SMTP Mail Server. Type the IP address or Host (DNS) name of your email server
(SMTP mail host).
Port. Type the port number on which the SMTP server is installed.
Timeout. Type the amount of time (in seconds) to wait for user authentication on the
SMTP server. The authentication fails if this time limit is exceeded.
Mail To. Type the email addresses to which you want to send the alert. Email
addresses must be fully qualified. You can enter two addresses, separated by commas
(but no spaces). The address should not contain brackets, braces, quotes, or
parentheses.
Mail From. Type the email address you want to appear in the From field of the email
that is sent by the Email action.
SMTP server requires authentication. Check this option if your SMTP server uses
authentication. This enables the Username and Password fields.
The Email action supports three authentication types:
CRAM-MD5
login
plain
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