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Ipswitch WhatsUp Gold User Guide - Ipswitch Documentation Server

Ipswitch WhatsUp Gold User Guide - Ipswitch Documentation Server

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<strong>Ipswitch</strong> <strong>WhatsUp</strong> <strong>Gold</strong> <strong>User</strong> <strong>Guide</strong><br />

Phone Number. If the connection setting is Dialup, enter the phone number to call<br />

with the message. You can enter multiple phone numbers, separated by a comma.<br />

There is a 2,000 character limit in this field, so you can enter many numbers.<br />

Note: Non-numeric characters such as "-" and "." will be ignored.<br />

4 The New/Edit SMS Action dialog contains two tabs. Select a tab to configure message<br />

settings.<br />

The Message tab contains options pertaining to the message sent as the result of an<br />

active or passive monitor.<br />

Enter a text message plus any desired percent variable codes. Keep in mind that if you<br />

use percent variables, this will greatly increase the character count.<br />

Note: If the message exceeds 140 characters, the message will be broken into up to 3 parts<br />

and will be sent as separate messages ("1 of 3", "1 of 2", etc.).<br />

Tip: Click Mobile Device Status to insert a link to the device status in the message<br />

The Alert Center Message tab contains options pertaining to the message that is to be<br />

sent from an <strong>WhatsUp</strong> <strong>Gold</strong> Alert Center notification.<br />

Enter a text message plus any desired percent variable codes. Keep in mind that if you<br />

use percent variables, this will greatly increase the character count.<br />

Tip: To enter Alert Center percent variables, right click inside the message box.<br />

Note: If the message exceeds 140 characters, the message will be broken into up to 3 parts<br />

and will be sent as separate messages ("1 of 3", "1 of 2", etc.).<br />

5 Click OK to save changes.<br />

Adding and editing a SMS Direct Action<br />

SMS direct messages are similar to SMS messages, except a phone line is not required.<br />

Instead, messages are sent directly to a cell phone, or other texting capable device, via a GSM<br />

modem. If the receiving phone is not active or is out of range when a SMS message is sent,<br />

messages are received when the phone is turned on. SMS messages are listed in the <strong>WhatsUp</strong><br />

<strong>Gold</strong> Action log.<br />

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