Ipswitch WhatsUp Gold User Guide - Ipswitch Documentation Server

Ipswitch WhatsUp Gold User Guide
The Exchange 2003 Monitor supports monitoring of Microsoft Exchange Server versions 2000
and 2003, which can be on any machine in your network.
To create custom parameters to monitor, the Exchange Server host must be WMI-enabled.
Why use it?
WhatsUp Gold can monitor and report the status of the standard services associated with any
mail server, such as SMTP, POP3, and IMAP. If any of these services fail, your users are unable
to get mail. It is a good idea to set up monitoring on these services so that you are the first to
know if they fail. The Exchange Monitor extends monitoring to parameters reported by
Microsoft Exchange, allowing you to get an early warning of a degradation in performance.
For example, you can monitor the SMTP queues to see if performance is within an expected
range, and if not, you can intervene before the SMTP service fails.
Note: This feature is only available in WhatsUp Gold Premium Edition. To update your
license, visit the MyIpswitch portal (http://www.myipswitch.com).
xi) Getting Started with Exchange 2003 Monitors
This topic describes the overall process for configuring an Exchange 2003 Monitor, assigning
it to a device, and getting feedback from the monitor.
A basic approach to using the Exchange 2003 Monitor:
1 Determine which Exchange 2003 parameters (on page 191) to monitor.
2 Determine which Exchange 2003 services (on page 192) to monitor.
3 Decide whether to create a single monitor with multiple parameters and services,
several monitors with one parameter or service, or some combination.
To start, it may be easier to create one monitor for each parameter or service that you
want to monitor. Whether you set up one monitor or many has a bearing on how the
information is reported in WhatsUp Gold logs and by actions. For example, a single
monitor to check disk space, named Exchange2003Disk, is reported in logs with this
name. If Exchange2003Disk is reported down, you know it's a disk space problem.
4 Adding and Editing an Exchange 2003 Monitor (on page 190) with your selected
parameters and/or services.
5 Add the Exchange 2003 Monitor to the device that represents your Microsoft Exchange
2003 server.
6 Set up an Action to tell you when the monitor goes down or comes back up.
Note: The monitor is reported down if any of the parameters or services in that monitor are
down.
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