Optivity Telephony Manager: System Administration - BT Business

Common services 121
Customer information is required for Station Administration/CPND and ESN applications.
11 To add a customer:
a. Click Add in the System Properties—Customers tab.
b. Select a Customer number.
c. Click OK.
The Customer Properties dialog box opens with the General tab displayed
(Figure 24).
Figure 24
Customer Properties—General tab
d. Fill in the general information for the customer.
Note: Schedule an upload to copy this data directly from an installed managed
system. Select File > Update System Data in the System window. Update System
Data uses the communications profile for Station Administration.
e. Enter User information in the Scheduler System ID text box. This is the User’s
ID and password for the system that OTM is managing.
Optivity Telephony Manager System Administration