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Optivity Telephony Manager: System Administration - BT Business

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Common services 147<br />

Maintenance tasks<br />

The guidelines and tables in this section indicate suggested scheduling of various OTM<br />

operating procedures.<br />

Telecom Billing <strong>System</strong><br />

Call Tracking<br />

Refer to <strong>Optivity</strong> <strong>Telephony</strong> <strong>Manager</strong>: Telemanagement Applications (553-3001-331)<br />

for complete details of the schedules for data collection, database maintenance, and data<br />

management. The database maintenance schedules outlined in this chapter should also<br />

be used for OTM Corporate Directories.<br />

Table 5 provides guidelines for scheduling Call Tracking maintenance tasks.<br />

Table 5<br />

Call Tracking maintenance tasks<br />

Traffic Analysis<br />

Maintenance task Schedule<br />

Data collection (real time) Continuously<br />

Data collection (from a file) Hourly<br />

Review Alarm Log No set schedule; review as needed<br />

Backup and archive Call Tracking database The main Call Tracking database is<br />

part of the site/system data files. This<br />

is backed up/archived with the other<br />

databases.<br />

Restore Call Tracking database As necessary<br />

Table 6 provides guidelines for scheduling Traffic Analysis maintenance tasks.<br />

Table 6<br />

Traffic Analysis maintenance tasks (Part 1 of 2)<br />

Maintenance task Schedule<br />

Data collection (through direct connection to the<br />

system)<br />

Hourly<br />

Data collection (through buffer box or DBA) Daily<br />

<strong>Optivity</strong> <strong>Telephony</strong> <strong>Manager</strong> <strong>System</strong> <strong>Administration</strong>

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