Optivity Telephony Manager: System Administration - BT Business

398 Station Administration
the employee’s display name does not appear as the CPND name on another DN through
the use of the Link To Directory check box for that DN.
When there is only one CPND name/DN combination (there is no other CPND name
with Link To Directory checked which would lock the Display Name attribute for the
employee), make the modifications in the CPND Name dialog box and click OK. OTM
then selects the check box within the CPND application so that the next time the dialog
box is opened the Link To Directory check box is selected. At this point, the CPND
name in the CPND Name dialog box and the Display Name attribute in the Additional
Info tab of the Employee Editor match. This activity has no impact on the First Name
and Last Name fields in the Employee tab of the Employee Editor. They will remain as
originally entered.
You can also access the CPND Name dialog box from within the Station Administration
application by clicking the CPND button in the Directory Numbers dialog box. See
Figure 171 on page 378.
It is possible to have more than two different names associated with the owner of a
telephone in OTM if the Link To Directory is cleared. This occurs because, with the
Link To Directory check box cleared, the CPND name does not necessarily match the
Display Name attribute. With multiple DNs on the telephone, each DN that does not
have the Link To Directory check box selected could have a unique CPND name. If the
Link To Directory check box is selected in the CPND Name dialog box for all DNs on
the telephone, then only two different names can exist in OTM: the employee name, and
the Display Name attribute which is also propagated to the CPND name for all
associated DNs.
Impact on names when deleting telephones
An OTM retrieval from the PBX uses the CPND name from the PBX as a reference to
search for a matching employee by comparing the CPND name with Display Name
attribute of the employees listed in the Employee Editor. By deleting all of the
telephones belonging to an employee, and thereby deleting the Display Name attribute
associated with the telephones, any subsequent retrievals from the PBX will handle the
retrieved telephone information in the following manner:
If a telephone that was just deleted in OTM is retrieved from the PBX, and there is
no other employee with a Display Name attribute that matches the CPND name on
the telephone, and the CPND name on the telephone matches an employee name in
the Employee Editor, and this employee name is unique (there is only one
occurrence of this employee name in the Employee Editor), the telephone is
associated with the same employee.
553-3001-330 Standard 3.00 August 2005