14.12.2012 Views

Optivity Telephony Manager: System Administration - BT Business

Optivity Telephony Manager: System Administration - BT Business

Optivity Telephony Manager: System Administration - BT Business

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

68 About OTM<br />

In some cases, the OTM databases can become corrupted and may no longer be<br />

accessible by the OTM applications. Use the Repair command to repair these databases<br />

so they can be accessed by these applications.<br />

Station administration<br />

OTM Station <strong>Administration</strong> enables creation, maintenance, change, and reporting of<br />

single and multi-line station data and Call Party Name Display (CPND) information.<br />

Stations<br />

Each system has a number of stations. You can set up each station individually. In<br />

practice, many stations have features in common. All features of any station can be set<br />

individually, or in groups with common criteria.<br />

Station data<br />

Station data defines the setup for each user (telephone) connected to the system.<br />

Station data is collected from the system, or created within OTM. You change this data<br />

within OTM and upload it to update the database.<br />

OTM Directory Services<br />

The OTM Directory is a database for storing employee and organizational data. Portions<br />

of this data are shared with the Station <strong>Administration</strong> and Telecom Billing <strong>System</strong><br />

applications.<br />

The OTM Directory contains the following employee attributes:<br />

Employee first, middle, and last name<br />

Identification (employee ID)<br />

Job Title<br />

Department<br />

<strong>Manager</strong><br />

E-mail address<br />

Mailing address<br />

553-3001-330 Standard 3.00 August 2005

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!