Optivity Telephony Manager: System Administration - BT Business

Station Administration 399
CPND data considerations
If a telephone that was just deleted in OTM is retrieved from the PBX, and there is
no other employee with a Display Name attribute that matches the CPND name on
the telephone, and the CPND name on the telephone does not match any employee
name in the Employee Editor, a new employee entry will be entered in the
Employee Editor and the telephone will be associated with the new employee. In
this instance, the CPND name from the retrieved telephone is entered as the
employee name and the Display Name attribute in the Employee Editor.
If a new telephone has been set up on the PBX with a CPND name, during the
retrieval the CPND name is first compared to the Display Name attributes in the
Employee Editor. If there is no match found, the CPND name is compared to the
employee names in the Employee Editor until the first match is found. When a
match is found, the telephone will be associated with the matching employee. If no
match is found, a new employee entry is entered in the Employee Editor and the
telephone is associated with the new employee. In this instance, the CPND name
from the retrieved telephone is also entered as the employee name and the Display
Name attribute in the Employee Editor
If a new telephone has been set up on the PBX without a CPND name, then no new
employee entries are created in the Employee Editor, and the telephone is only
established within the Station Administration application.
You should be aware of the following considerations when using the CPND
Administration function of Station Administration.
The name defined for CPND need not necessarily be the same as that defined for a
station end user on the face of the station graphic. If the station asset is assigned to
an Employee, then the Employee Editor first/last name appears in the station
administrator interface. The name stored by OTM is the CPND associated with a
particular DN.
In most cases, the name on the station graphic is also the name associated with a DN
of the station. OTM can automatically link the name on the graphic with one or
more of the DNs on the station. To link the name on the graphic with a DN, select
the Link To Directory check box in the CPND Name dialog box.
Change in the name does not change the sync status of the station record.
If the name change changes the CPND name, this change appears in the RPL and
CUR record in the CPND module.
If the name data is linked in this manner, the first and last names in the CPND Name
dialog box are filled in and grayed. The data can only be changed from the station
graphic. To remove the linkage, clear the Link To Directory check box in the CPND
Name dialog box.
Optivity Telephony Manager System Administration