Optivity Telephony Manager: System Administration - BT Business

718 ESN Analysis and Reporting Tool
results of the validation process appear in a log file and also appear in Windows Word
Pad.
Note: For IP Overlap Signalling, all routes in an RLI block should be either overlap
or en bloc. In LD 86, if an en bloc route is configured as an alternate route for an
overlap route or vice versa, the warning message SCH1569 appears. Validation
process in OTM will not issue this warning message.
Retrieval and transmission
After you have completed the ESN ART environment for synchronization, you can
retrieve ESN data from the system, or transmit ESN data to the system.
For more information on primary and secondary databases see “Understanding Primary
and Secondary ESN Databases” on page 729.
Synchronization — Retrieval
Follow these steps to retrieve data from the system to Primary ESN database:
Procedure 135
Retrieving data from the system to Primary ESN database
1 Launch the ESN application from the site and system that you want.
2 From the ESN main window, select the customer from whom you want to retrieve the
data.
3 Select File > Synchronize > Retrieve > Now (or Schedule) from the File menu.
If you select Now, your request is sent to the scheduler queue, which executes the
task within the next minute. If there are tasks in the queue that have a higher priority
and are scheduled to be executed at the same time, they are executed first.
The Synchronization application is launched and begins the retrieval process. When
the retrieval is done, the Synchronization application disconnects from the system
and parses the downloaded ESN data.
4 Select Update DB to store the parsed ESN data into the PC database.
Selection Update DB deletes all existing ESN data for the selected customer before
saving the new parsed data.the data base will be updated.
The Retrieve All overwrites all entries in the database. OTM does not keep track of
which entries have been overwritten.
5 If the Retrieve All operation is performed on a Primary ESN database, a ESN
Retrieve all warning dialog is displayed (Figure 326). Click Yes to proceed. The
changes are not propagated to the linked Secondary ESN databases.
553-3001-330 Standard 3.00 August 2005