Optivity Telephony Manager: System Administration - BT Business

396 Station Administration
If the new or changed CPND is the same as the display (or entity name if display name
is blank), then OTM links the CPND to the Directory if specified in the Global
Preferences.
You can retrieve CPND names from the PBX using the CPND application. From the
System Window for the desired system, double-click CPND (which is located under
Stations in the navigation tree) to launch CPND Administration. From the CPND
Administration window select Synchronize > Retrieve. You can retrieve all records or
specify the records you want to retrieve. If the DN is associated with an employee in the
Employee Editor, the Link To Directory check box will be available in the CPND Name
dialog box. This will allow you to determine whether or not the CPND name is
propagated to the employee’s Display Name attribute.
Modifying names in OTM
The following five activities will modify the various names associated with a telephone
in OTM:
Changing the owner of a telephone
Changing the owner’s name
Changing the owner’s Display Name attribute
Retrieving modified CPND names from the PBX
Changing CPND names using the CPND application
Changing the owner of a telephone
If you change the owner of a telephone by selecting a different employee in the
Employee Editor, OTM analyzes all the CPND names associated with the multiple
appearance DNs (MARP DNs) on the telephone. If the CPND names have the Link To
Directory check box selected, the CPND names is updated with the name in the new
owner’s Display Name attribute.
Changing the owner’s name
When you change an employee name using the Employee Editor, OTM automatically
updates the Display Name attribute for the employee and the CPND names for all
associated DNs that have the Link To Directory check box selected. This is also true
when the employee name is changed as part of an LDAP synchronization. The reverse
is not true, in other words, making a change to the Display Name attribute does not
change the employee name.
553-3001-330 Standard 3.00 August 2005