Optivity Telephony Manager: System Administration - BT Business

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866 Web Administration The changes made on this page are only applicable to End Users that go to the login page after the changes have been applied. Users that are already logged in, or that are currently viewing the End User login page will not be affected by any changes made on the Language Selection page. Users logging in to OTM Web For users that log in from the Administrators login page All logins take place in English, and all Web Applications are displayed in English. For users that login from the End Users login page A choice of language is displayed at login time. The login screen contains an extra link for each available language. From the default login page, the End User has the option to select a different language from those that were made available by the Administrator. Once the user has logged into OTM from a particular login page, the language cannot be changed again for that session. The language can be changed if the user logs out and selects a new language before logging in again. It is possible for an End User to bookmark a login page in their preferred language. For example, if the default page is English but French is also available, the user can link to the French login page and bookmark this page. Clicking the bookmark will always bring the user to the French login page. If the Administrator later removes the language that an End User has bookmarked from the available languages, the user will be forwarded to the Default Login Page instead. This also prevents End Users from modifying the HTML query string to access a language that the Administrator has not allowed them to access. 553-3001-330 Standard 3.00 August 2005
Web Desktop Services OTM Web Desktop Services enables users to view and modify the configuration of their telephones via a web browser. The web display includes a graphical view of the telephone, and shows the configured features. Help text is available for the features configured on the telephone. See “User groups” on page 854 for information on your ability to restrict the display of certain features to specific user groups. For example, most Class of Service “features” are irrelevant for end users; therefore, you should specify that they not appear. Installation and configuration of Desktop Services The following procedure outlines the steps to install and configure Desktop Services: Procedure 183 Installing and configuring Desktop Services 1 Install OTM. See Optivity Telephony Manager: Installation and Configuration (553-3001-230). 2 Create Windows accounts for EndUser and HelpDesk users as required. 3 Log on to the Web Navigator as Administrator and go to the User Authentication page. To navigate to the Administrator Login page, place /admin after the OTM IP address or host name in your web browser. 4 Configure authentication method(s) using the User Authentication page. See “User authentication” on page 852. 5 Go to the User Groups page and configure the Navigator and Telephone access properties for the HelpDesk, EndUser, and Default user groups. See “User groups” on page 854 867 By default, HelpDesk users are given read/write access to all features, and access to all items in the Web Navigator tree except those in the Web Administration branch. HelpDesk users have no access to OTM Windows applications. EndUser users have read-only access to 21 features, and no access to the Windows or Web Navigators. Default users have no access.. To allow HelpDesk users to make changes to other user’s telephone configuration data, make sure that they have access to Web Station. Optivity Telephony Manager System Administration
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Title page 553-3001-330 August 2005
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SNMP Development Kit,written by Jam
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own data and information and for ma
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Revision history August 2005 Septem
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Contents Revision history . . . . .
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Backup and Restore . . . . . . . .
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Maintenance applications . . . . .
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TBSWEB . . . . . . . . . . . . . .
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Figures Figure 1 OTM alarm manageme
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Figure 34 Add Media Gateways dialog
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Figure 68 Scheduling window . . . .
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Figure 102 Write to File dialog box
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Figure 136 Restore Warning (Single
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Figure 170 Key Assignments dialog b
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Figure 204 Synchronization dialog b
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Figure 238 Example blank report for
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Figure 272 VMB fields . . . . . . .
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Figure 306 PE Shelves window . . .
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Figure 340 OTM Status page . . . .
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Figure 374 Maintenance Pages Find T
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Figure 408 Telephone Troubleshootin
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Figure 442 Language Selection . . .
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Tables Table 1 Meridian 1 systems t
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Table 34 Alarm Banner dialog box it
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Comparing Windows and Web Navigator
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Section 1 Introduction Contents Abo
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About this document Subject Applica
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About this document 55 Installing O
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About this document 57 Text convent
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About this document 59 Meridian 1 I
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About this document 61 Online CD-RO
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About OTM A single point of managem
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About OTM 65 Alarm Banner Events Sy
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About OTM 67 CAUTION — Service In
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About OTM 69 List of telephone exte
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About OTM 71 Alarm management compo
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About OTM 73 Traffic analysis See t
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Section 2 Windows Navigator Content
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Using Windows Navigator Logging on
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Using Windows Navigator 79 Windows
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Common services Migrating User Temp
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Utilities Scheduler This section co
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Station Administration The Station
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Alarm management Alarm management c
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Inventory Reporting The OTM Invento
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Section 3 Web Navigator Contents 74
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Using Web Navigator Overview Two ca
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Figure 379 PE unit data after apply
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Web Station 803 Figure 384 Confirm
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Web Station 809 Figure 390 Select M
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Web Station 811 Figure 392 Changed
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Page 869 and 870: Web Desktop Services 869 Figure 443
Page 871 and 872: Web Desktop Services 871 Address fi
Page 873 and 874: Web Desktop Services 873 Billing Re
Page 875 and 876: Appendix A: Script file summary Thi
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Appendix B: Control files included
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Appendix C: Comparison of OTM Windo
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Appendix C: Comparison of OTM Windo
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Index A access telephones, 857 Web
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Desktop Services, Web, 867 EndUser
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assign a Pilot DN, 429 remove featu
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scripting, 594 comments, 617 condit
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upload CPND data, 468 User Authenti
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Family Product Manual Contacts Copy
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