Optivity Telephony Manager: System Administration - BT Business

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66 About OTM Utilities ITG ISDN IP Trunks This application is used to configure and maintain the 24-port or 32-port ITG trunk card that resides in the IPE shelf. The card appears to the switch as a trunk card with ISDN Signaling Link (ISL) and D-channel signaling. The card has a 10/100 baseT connection to carry packetized voice and fax calls over IP data networks. For more information refer to IP Trunk: Description, Installation, and Operation (553-3001-363), and Addendum to Meridian Internet Telephony Gateway (ITG) Trunk 2.0/ISDN Signaling Link (ISL) (P0941974). IP Line 3.0 This application is used to configure and maintain the 32-port Media Card and the Voice Gateway Media Card. For more information, refer to IP Line: Description, Installation, and Operation (553-3001-365). ITG M1 IP Trunks This application is used to configure and maintain the 8-port ITG (trunk) card that resides in an IPE shelf. The card has a 10/100 baseT connection to carry packetized voice and fax calls over IP data networks, and can serve as a toll bypass to the traditional PSTN. For more information, refer to Meridian 1 Integrated Telephony Gateway Trunk 1.0/Basic Per-Trunk Signaling: Description, Installation, and Operation (553-3001-116). Utilities are application tools used to control and maintain the movement of data in OTM application. Scheduler The Scheduler schedules an Optivity Telephony Manager activity (or any Windows application activity) for processing at a later date and time. With Scheduler, you can define the intervals you want to run the activity. If there are multiple tasks in a job, you can assign the tasks in a sequential order using the queue function. The Scheduler normally runs in background mode. This means that if an OTM application is due to run at a certain time, the Scheduler automatically runs it at that time without interrupting current sessions. Import/Export The Import and Export utilities are used to import and export data to and from the OTM database files. These tools enable you to share data between the OTM databases and other applications. 553-3001-330 Standard 3.00 August 2005
About OTM 67 CAUTION — Service Interruption Records exported by OTM that have the UserID field modified by another program (to any value other than no value) are not updated during an import by OTM. During Import, OTM does not update these modified records but creates new records. The following are examples of situations in which the Import and Export utilities are useful: If you are installing a system, and already have a source that contains user data (i.e., Names, Departments, Managers), you may import these fields into the OTM Directory. You can then use Station Administration to assign telephones to the imported user records. Synchronize with an LDAP database to complete the unique identifier (UID) fields. The OTM Directory can be exported for external telephone book generation or for importing into other external databases. Compact and Repair Use the Compact and Repair utility to compact or repair the OTM database files for specific sites and systems. This utility compacts or repairs any Microsoft Access format database files of the same version as OTM (for example, Access 97). The following are two common reasons to compact database files: Increase in size CDR data that is accessed by OTM Telecom Billing System and OTM Directory is stored in database files. These database files grow as records are added and deleted. Periodically, the database files should be compacted to increase access performance. This is especially true of very active files, such as CDR database files. File fragmentation As you update the OTM databases, the files can become fragmented and use more disk space than necessary. Use the Compact command to compact these databases and optimize the disk space used by these database files. Compacted databases can often be accessed more quickly. This saves time and system resources when you perform such operations as database backups. Optivity Telephony Manager System Administration
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Title page 553-3001-330 August 2005
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SNMP Development Kit,written by Jam
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own data and information and for ma
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Revision history August 2005 Septem
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Contents Revision history . . . . .
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Backup and Restore . . . . . . . .
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Maintenance applications . . . . .
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Page 17 and 18: Figures Figure 1 OTM alarm manageme
Page 19 and 20: Figure 34 Add Media Gateways dialog
Page 21 and 22: Figure 68 Scheduling window . . . .
Page 23 and 24: Figure 102 Write to File dialog box
Page 25 and 26: Figure 136 Restore Warning (Single
Page 27 and 28: Figure 170 Key Assignments dialog b
Page 29 and 30: Figure 204 Synchronization dialog b
Page 31 and 32: Figure 238 Example blank report for
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Page 35 and 36: Figure 306 PE Shelves window . . .
Page 37 and 38: Figure 340 OTM Status page . . . .
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Page 41 and 42: Figure 408 Telephone Troubleshootin
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Page 45 and 46: Tables Table 1 Meridian 1 systems t
Page 47 and 48: Table 34 Alarm Banner dialog box it
Page 49 and 50: Comparing Windows and Web Navigator
Page 51 and 52: Section 1 Introduction Contents Abo
Page 53 and 54: About this document Subject Applica
Page 55 and 56: About this document 55 Installing O
Page 57 and 58: About this document 57 Text convent
Page 59 and 60: About this document 59 Meridian 1 I
Page 61 and 62: About this document 61 Online CD-RO
Page 63 and 64: About OTM A single point of managem
Page 65: About OTM 65 Alarm Banner Events Sy
Page 69 and 70: About OTM 69 List of telephone exte
Page 71 and 72: About OTM 71 Alarm management compo
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Page 77 and 78: Using Windows Navigator Logging on
Page 79 and 80: Using Windows Navigator 79 Windows
Page 81 and 82: Using Windows Navigator 81 Table 3
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Common services 117 password, you m
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Common services 121 Customer inform
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Common services 123 Figure 26 Custo
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Common services 125 CS 1000M Large
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Common services 127 Small Systems C
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Common services 129 Adding a Surviv
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Common services 131 i. In the Syste
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Common services 133 18 For a Small
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Common services 135 Survivable Medi
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Common services 137 Procedure 6 1 S
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Common services 139 Deleting an MG
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Common services 141 9 Click OK to c
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Common services 143 Figure 42 Syste
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Common services 145 Changing system
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Common services 147 Maintenance tas
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Common services 149 Currency inform
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Common services 151 Procedure 14 De
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Common services 153 View the CLI st
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Common services 155 CLI Log File di
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Common services 157 Communication B
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Common services 159 OTM Directory S
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Common services 161 To delete a lev
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Common services 165 from OTM Direct
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Common services 167 Figure 53 Enity
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Common services 169 f. Click one of
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Common services 171 Figure 55 Emplo
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Common services 173 16 Click Apply.
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Common services 175 Figure 57 Exces
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Common services 177 External partie
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Common services 179 If this box is
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Common services 181 Synchronization
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Common services 183 Corporate Direc
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Common services 185 Working with th
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Common services 187 Table 12 Help m
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Common services 189 of the Corporat
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Common services 191 Figure 66 Gener
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Common services 193 View report pro
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Common services 195 Directory Membe
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Common services 197 Figure 70 Data
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Common services 199 Controls in the
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Common services 201 — LOC - Locat
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Common services 203 Table 15 Suppor
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Common services 207 Procedure 29 Co
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Common services 211 11 Determine wh
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Common services 215 Trap Destinatio
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Common services 219 10 Enter: ether
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Common services 221 OTM System Term
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Common services 223 Figure 80 Curre
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Common services 225 Using the I/O N
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Common services 227 VT220 — LD 40
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Common services 229 Figure 84 VT220
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Common services 231 View menu The f
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Common services 233 Selection of an
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Common services 235 System Monitor
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Common services 239 CPU%: The perce
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Common services 241 View the perfor
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Common services 243 Data Buffering
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Common services 245 Procedure 36 En
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Common services 247 To start a new
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Common services 249 7 Select the Co
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Common services 251 Small systems c
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Common services 253 View session da
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Common services 255 Getting CDR fil
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Common services 257 The DBA applica
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Common services 259 Define the Rule
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Common services 261 Configured Acti
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Common services 263 Figure 101 SNMP
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Common services 265 Procedure 44 Co
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Common services 267 The Event field
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Utilities Scheduler This section co
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Utilities 271 Figure 108 Scheduler
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Utilities 273 Import and Export Imp
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Utilities 275 Selecting import conf
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Utilities 277 Table 19 Import updat
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Utilities 279 This includes such in
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Utilities 281 5 Export Profile Form
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Utilities 283 Database Compact and
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Utilities 285 Media, files, and dat
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Utilities 287 Disaster Recovery An
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Utilities 289 2 Select one of the f
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Utilities 291 d. For Full OTM , the
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Utilities 293 Figure 116 Backup Inf
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Utilities 295 Figure 118 Backing up
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Utilities 297 Figure 121 OTM Restor
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Utilities 299 Figure 124 List of av
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Utilities 301 Do not check if you a
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Utilities 303 a. For all sites, all
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Utilities 305 6 Complete one of the
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Utilities 307 Figure 137 Restoring
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Utilities 309 Figure 139 OTM Restor
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Utilities 311 Setting up LDAP synch
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Utilities 313 Note: Typically, the
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Utilities 315 9 Select the associat
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Utilities 319 Figure 144 LDAP Synch
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Utilities 321 Table 22 provides the
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Utilities 323 Table 22 LDAP recomme
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Utilities 325 Table 23 Sources for
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Utilities 327 Figure 146 Import - T
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Utilities 329 Figure 148 Corporate
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Utilities 331 LDAP troubleshooting
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Utilities 333 Table 25 LDAP frequen
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Utilities 335 Client utility Table
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Utilities 337 3 Edit the host name
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Utilities 339 viewing or reviewing,
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Station Administration The Station
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Station Administration 343 When you
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Station Administration 345 Menus an
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Station Administration 347 Audit Sy
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Station Administration 349 Sorting
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Station Administration 351 Station
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Station Administration 353 Managing
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Station Administration 355 Template
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Station Administration 357 Figure 1
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Station Administration 359 Display
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Station Administration 361 Deleting
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Station Administration 363 restored
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Station Administration 365 Updating
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Station Administration 369 Key base
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Station Administration 371 Director
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Station Administration 373 Create n
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Station Administration 375 Key Assi
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Station Administration 377 To updat
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Station Administration 379 data lis
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Station Administration 381 1250 (12
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Station Administration 385 The Key
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Station Administration 387 Designat
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Station Administration 391 Setting
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Station Administration 393 however,
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Station Administration 395 While pa
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Station Administration 397 Changing
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Station Administration 399 CPND dat
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Station Administration 401 Accessin
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Station Administration 405 Summary
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Station Administration 407 Your req
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Station Administration 409 List Man
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Station Administration 415 Work wit
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Station Administration 429 Remove s
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Station Administration 431 Associat
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Station Administration 433 Set glob
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Station Administration 435 Communic
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Station Administration 437 Voice Ma
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Station Administration 439 Keep Mes
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Station Administration 441 Example
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Station Administration 443 4 Choose
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Station Administration 451 You can
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Station Administration 453 change a
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Station Administration 457 Multi-Te
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Station Administration 461 Customer
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Station Administration 463 Specifyi
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Station Administration 465 CPND Nam
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Station Administration 467 Synchron
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Station Administration 471 Reconcil
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Station Administration 475 Click OK
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Station Administration 479 Data fie
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Station Administration 481 Table 29
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Station Administration 483 Features
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Station Administration 485 Limitati
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Station Administration 487 Table 33
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Station Administration 493 6 From t
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Station Administration 495 Generati
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Station Administration 497 File men
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Station Administration 499 Telephon
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Station Administration 501 Print re
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Station Administration 503 OTM file
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Station Administration 507 Click Ca
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Station Administration 509 Form con
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Station Administration 511 Edit men
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Station Administration 515 The curr
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Station Administration 519 Edit fie
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Station Administration 521 Currency
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Station Administration 527 printed.
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Station Administration 531 function
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Station Administration 533 To modif
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Station Administration 537 Modifyin
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Station Administration 541 Filters
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Station Administration 553 DN field
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Station Administration 555 CPND The
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Station Administration 557 MCR SCN
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Station Administration 559 4 From t
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Alarm management Alarm management c
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Alarm management 565 Figure 277 Sit
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Alarm management 567 Optivity NMS I
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Alarm management 569 3 Enter System
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Alarm management 571 Opening the Ev
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Alarm management 573 Event list The
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Alarm management 575 Marking an ala
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Alarm management 577 Figure 282 A p
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Alarm management 585 Opening the Al
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Alarm management 591 Code" "Text" E
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Alarm management 593 Events process
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Alarm management 595 Defining devic
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Alarm management 597 string more_st
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Alarm management 599 You may add de
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Alarm management 601 Example: count
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Alarm management 603 Example: . . c
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Alarm management 605 The when const
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Alarm management 607 } } } } } } }
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Alarm management 609 Example: // (n
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Alarm management 611 local user acc
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Alarm management 613 For Optivity N
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Alarm management 615 The script ide
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Alarm management 617 While rules ma
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Alarm management 619 Multiple scrip
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Alarm management 621 } }}}}}}} } ru
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Alarm management 623 // Assign $Nam
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Alarm management 625 Figure 290 Ala
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Alarm management 627 Figure 292 Mai
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Alarm management 629 Figure 293 E-M
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Alarm management 631 action should
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Alarm management 633 Generating the
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Alarm management 635 The script sav
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Maintenance applications Help This
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Maintenance applications 639 Figure
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Maintenance applications 641 For He
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Maintenance applications 643 Menu c
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Maintenance applications 645 Using
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Maintenance applications 647 Core C
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Maintenance applications 649 Suppor
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Maintenance applications 653 Table
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Maintenance applications 669 Table
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Inventory Reporting The OTM Invento
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Inventory Reporting 677 Figure 313
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Inventory Reporting 681 Table 58 Se
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Inventory Reporting 683 Download an
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Traffic Analysis Traffic Analysis c
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Traffic Analysis 689 (1) Traffic Da
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Traffic Analysis 691 Daily: Data Co
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Traffic Analysis 693 Run OTM and op
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Traffic Analysis 695 4 Click Traffi
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Traffic Analysis 697 7 In the Optio
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Traffic Analysis 699 Trunks Custome
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Traffic Analysis 701 System Thresho
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Traffic Analysis 703 Trunk Attendan
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ESN Analysis and Reporting Tool Int
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Section 3 Web Navigator Contents 74
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Using Web Navigator Overview Two ca
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Using Web Navigator 747 Equipment O
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Using Web Navigator 749 In the Site
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Using Web Navigator 751 Web DECT Ap
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Using Web Navigator 753 Figure 343
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Using Web Navigator 755 Resize a co
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Status bar Virtual System Terminal
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Using Web Navigator 761 View Menu H
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Figure 359 Core CPU Maintenance tes
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Using Web Navigator 775 The I/O Por
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Using Web Navigator 777 The Device
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Using Web Navigator 787 PE Cards pa
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Using Web Navigator 789 Find Teleph
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Figure 379 PE unit data after apply
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Web Station 797 Web Station Telepho
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Web Station 799 Figure 381 Find Tel
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Web Station 801 Telephone General p
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Web Station 803 Figure 384 Confirm
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Web Station 805 Figure 386 shows th
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Web Station 807 If you change the N
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Web Station 809 Figure 390 Select M
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Web Station 811 Figure 392 Changed
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Web Station 813 Figure 394 Key Chan
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Web Station 815 Figure 397 CFW key
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Web Station 817 4 Click Confirm. A
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Web Station 819 To search by DN, en
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Web Station 821 Telephone Features
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Web Station 823 Telephone Details p
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Web Station 825 Telephone Troublesh
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Figure 410 Station Validation Resul
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Web Station 829 If the telephone is
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Web Station 831 Directory Update Fi
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Web Station 833 Figure 419 Director
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9 Click Submit to make the change.
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Web Station 837 Procedure 168 Chang
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Web Station 839 Sync Logs Site-Syst
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Web Station 841 Figure 424 Sync Log
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Web Administration 843 Web Administ
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Web Administration 845 Figure 427 S
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Web Administration 847 Figure 429 S
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Web Administration 849 Figure 430 C
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Web Administration 857 Procedure 17
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Web Administration 863 Details tab
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Web Administration 865 Language Sel
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Web Desktop Services OTM Web Deskto
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Web Desktop Services 869 Figure 443
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Web Desktop Services 871 Address fi
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Web Desktop Services 873 Billing Re
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Appendix A: Script file summary Thi
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Appendix A: Script file summary 877
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Appendix A: Script file summary 879
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Appendix B: Control files included
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Appendix C: Comparison of OTM Windo
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Appendix C: Comparison of OTM Windo
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Index A access telephones, 857 Web
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Desktop Services, Web, 867 EndUser
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assign a Pilot DN, 429 remove featu
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scripting, 594 comments, 617 condit
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upload CPND data, 468 User Authenti
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Family Product Manual Contacts Copy
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