Optivity Telephony Manager: System Administration - BT Business

Station Administration 397
Changing the owner’s Display Name attribute
When you change the Display Name attribute for an employee, OTM automatically
updates the CPND names for all associated DNs that have the Linked To Directory
check box selected. This is also true when the Display Name attribute is change as part
of an LDAP synchronization. The employee name in the Employee Editor does not
change.
Retrieving modified CPND names from the PBX
If you change the CPND name on the PBX using the overlays, and the modifications are
retrieved by OTM, the CPND name in OTM is updated with the new name. This will
not change the employee name in the Employee Editor. OTM will clear the Link To
Directory check box while changing the CPND name in the CPND application.
Additionally, since the Link To Directory check box is cleared, the Display Name
attribute associated with the employee is not updated.
Changing CPND names using the CPND application
You can change the CPND names independently using the CPND application. If the
Link To Directory check box is selected, OTM does not allow you to change the CPND
name, and the First Name and Last Name fields are read-only. When the Link To
Directory check box is selected, these fields are populated by the information in the
Display Name attribute in the Employee Editor, and you must clear the check box to
proceed.
Changing a CPND from within the PBX never changes the display name.
If CPND is changed using the overlays, then the changed CPND is linked to the
directory in OTM. The link is broken when OTM retrieves the changed CPND.
or
If the new or changed CPND is the same as the display (or entity name if display
name is blank), then OTM links the CPND to the Directory if specified in the Global
Preferences.
Clearing the Link to Directory box
In the CPND Name dialog box (Figure 183 on page 404), when you clear the Link To
Directory check box, the First Name and Last Name fields become editable.
After changing the data in these fields and exiting the dialog box, OTM modifies the
Display Name attribute in the Additional Info tab of the Employee Editor if and only if
Optivity Telephony Manager System Administration