Optivity Telephony Manager: System Administration - BT Business

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148 Common services OTM Site/System data Table 7 provides guidelines for scheduling OTM Site/System data maintenance tasks. Compact and Repair Utility Regional Settings Table 6 Traffic Analysis maintenance tasks (Part 2 of 2) Backup/Archive Traffic database Archive the Traffic database monthly. Remember to purge old or unneeded data from the working directory during this Archive procedure. Restore Traffic database As necessary Table 7 OTM Site/ System data maintenance tasks See “Database Compact and Repair” on page 283 Currency Settings, located under Regional Settings, includes information about local and alternate currencies. OTM applications use this information to display costs. Local Currency The Local Currency tab contains information about the local currency that is used to display costs inOTM applications. This is useful in situations where a single system manages and processes data from many countries and you want to report costs in different currencies across different systems. Each system can represent sites in different countries. Their costs can then be expressed in their respective local currency. 553-3001-330 Standard 3.00 August 2005 Maintenance task Schedule Maintenance task Schedule Backup Employee database Weekly Backup all other databases (OTM Corporate Directories) for site/system Monthly Restore databases for site/system As needed Since the Employee database is usually edited more frequently, you should back up the database on a weekly instead of monthly basis (as with the other OTM databases).
Common services 149 Currency information, by default, is derived from the client PC’s regional settings. However, there are cases where systems are required to operate with different currencies. To facilitate this, OTM allows you to define currency settings for any system as required. In addition, you can configure default settings from the OTM Navigator main window, which can also be used by the OTM systems. These default settings are used by any system that does not have its own settings defined. This is useful in an installation where the majority of systems are operating in a common currency and only a few are operating in a different currency. In this case, you can set the default currency settings for the majority of the systems, and you only need to configure the exceptions. To define the local currency, select Configuration > OTM Regional Settings in either the OTM Navigator window or the system window. Select from the following options: Use System Setting (Navigator level only): Select this check box to have OTM use the currency settings defined in the client PC’s Windows Regional Settings. Notice that the remaining fields are updated with the Windows Regional Settings currency information and appear grayed (read-only). You cannot edit these fields if you select this option. Since this option is available only at the Navigator level, you can only select this option for the Navigator main window. By default, this option is enabled (the check box is selected). Use Default Setting (System level only): Select this check box to have the system use the default currency settings that you defined in the Navigator window. Notice that the remaining fields are updated with this default (or shared) currency information and appear grayed (read-only). You cannot edit these fields if you select this option. This option is available only from a system window. Enter the local currency values in the following fields: Currency Name: In this field, enter a descriptive name of this currency (for example, US Dollars). Appearance Samples: These read-only fields display samples of the costs based on the selected currency settings (for example, $123,456.78 and ($123,456.78)). Currency Symbol: In this field, enter the symbol for this currency (for example, $). The symbol appears next to the cost values on report summaries. If your keyboard does not support the currency symbol that you want to use, then you may need to enter it using alternate key codes. For example, to enter the symbol for the Euro dollar, press and hold the [Alt] key and enter 0128 on your numeric keypad. The Euro dollar symbol appears. If a black square appears instead of the symbol, then your system font does not support this character. It should, however, still appear correctly on the printed report. Optivity Telephony Manager System Administration
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Title page 553-3001-330 August 2005
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SNMP Development Kit,written by Jam
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own data and information and for ma
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Revision history August 2005 Septem
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Contents Revision history . . . . .
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Backup and Restore . . . . . . . .
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Maintenance applications . . . . .
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TBSWEB . . . . . . . . . . . . . .
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Figures Figure 1 OTM alarm manageme
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Figure 34 Add Media Gateways dialog
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Figure 68 Scheduling window . . . .
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Figure 102 Write to File dialog box
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Figure 136 Restore Warning (Single
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Figure 170 Key Assignments dialog b
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Figure 204 Synchronization dialog b
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Figure 238 Example blank report for
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Figure 272 VMB fields . . . . . . .
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Figure 306 PE Shelves window . . .
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Figure 340 OTM Status page . . . .
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Figure 374 Maintenance Pages Find T
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Figure 408 Telephone Troubleshootin
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Figure 442 Language Selection . . .
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Tables Table 1 Meridian 1 systems t
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Table 34 Alarm Banner dialog box it
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Comparing Windows and Web Navigator
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Section 1 Introduction Contents Abo
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About this document Subject Applica
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About this document 55 Installing O
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About this document 57 Text convent
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About this document 59 Meridian 1 I
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About this document 61 Online CD-RO
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About OTM A single point of managem
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About OTM 65 Alarm Banner Events Sy
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About OTM 67 CAUTION — Service In
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About OTM 69 List of telephone exte
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About OTM 71 Alarm management compo
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About OTM 73 Traffic analysis See t
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Section 2 Windows Navigator Content
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Using Windows Navigator Logging on
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Using Windows Navigator 79 Windows
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Using Windows Navigator 81 Table 3
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Using Windows Navigator 83 Table 3
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Using Windows Navigator 85 Navigato
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Using Windows Navigator 87 Site fol
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Using Windows Navigator 91 Figure 9
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Common services Migrating User Temp
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Common services 199 Controls in the
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Common services 201 — LOC - Locat
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Common services 203 Table 15 Suppor
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Common services 207 Procedure 29 Co
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Common services 209 Figure 75 Uploa
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Common services 215 Trap Destinatio
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Common services 217 Figure 79 Syste
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Common services 219 10 Enter: ether
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Common services 221 OTM System Term
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Common services 223 Figure 80 Curre
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Common services 225 Using the I/O N
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Common services 227 VT220 — LD 40
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Common services 229 Figure 84 VT220
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Common services 231 View menu The f
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Common services 233 Selection of an
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Common services 235 System Monitor
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Common services 237 Figure 85 Syste
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Common services 239 CPU%: The perce
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Common services 241 View the perfor
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Common services 243 Data Buffering
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Common services 245 Procedure 36 En
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Common services 247 To start a new
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Common services 249 7 Select the Co
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Common services 251 Small systems c
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Common services 253 View session da
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Common services 255 Getting CDR fil
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Common services 257 The DBA applica
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Common services 259 Define the Rule
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Common services 261 Configured Acti
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Common services 263 Figure 101 SNMP
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Common services 265 Procedure 44 Co
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Common services 267 The Event field
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Utilities Scheduler This section co
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Utilities 271 Figure 108 Scheduler
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Utilities 273 Import and Export Imp
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Utilities 275 Selecting import conf
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Utilities 277 Table 19 Import updat
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Utilities 279 This includes such in
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Utilities 281 5 Export Profile Form
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Utilities 283 Database Compact and
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Utilities 285 Media, files, and dat
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Utilities 287 Disaster Recovery An
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Utilities 291 d. For Full OTM , the
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Utilities 293 Figure 116 Backup Inf
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Utilities 297 Figure 121 OTM Restor
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Utilities 301 Do not check if you a
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Utilities 303 a. For all sites, all
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Utilities 305 6 Complete one of the
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Utilities 307 Figure 137 Restoring
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Utilities 309 Figure 139 OTM Restor
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Utilities 311 Setting up LDAP synch
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Utilities 313 Note: Typically, the
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Utilities 319 Figure 144 LDAP Synch
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Utilities 321 Table 22 provides the
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Utilities 323 Table 22 LDAP recomme
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Utilities 325 Table 23 Sources for
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Utilities 327 Figure 146 Import - T
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Utilities 329 Figure 148 Corporate
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Utilities 331 LDAP troubleshooting
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Utilities 333 Table 25 LDAP frequen
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Utilities 335 Client utility Table
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Utilities 337 3 Edit the host name
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Utilities 339 viewing or reviewing,
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Station Administration The Station
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Station Administration 343 When you
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Station Administration 345 Menus an
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Station Administration 351 Station
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Station Administration 353 Managing
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Station Administration 355 Template
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Station Administration 357 Figure 1
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Station Administration 359 Display
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Station Administration 361 Deleting
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Station Administration 363 restored
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Station Administration 365 Updating
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Station Administration 369 Key base
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Station Administration 371 Director
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Station Administration 373 Create n
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Station Administration 379 data lis
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Station Administration 381 1250 (12
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Station Administration 385 The Key
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Station Administration 391 Setting
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Station Administration 397 Changing
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Station Administration 399 CPND dat
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Station Administration 401 Accessin
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Station Administration 405 Summary
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Station Administration 407 Your req
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Station Administration 409 List Man
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Station Administration 415 Work wit
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Station Administration 421 4 Click
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Station Administration 441 Example
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Station Administration 457 Multi-Te
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Station Administration 461 Customer
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Station Administration 467 Synchron
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Station Administration 475 Click OK
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Station Administration 479 Data fie
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Station Administration 481 Table 29
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Station Administration 483 Features
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Station Administration 485 Limitati
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Station Administration 487 Table 33
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Station Administration 493 6 From t
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Station Administration 495 Generati
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Station Administration 497 File men
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Station Administration 499 Telephon
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Station Administration 501 Print re
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Station Administration 503 OTM file
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Station Administration 507 Click Ca
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Station Administration 509 Form con
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Station Administration 515 The curr
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Station Administration 519 Edit fie
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Station Administration 521 Currency
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Station Administration 527 printed.
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Station Administration 531 function
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Station Administration 535 To adjus
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Station Administration 553 DN field
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Station Administration 559 4 From t
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Alarm management Alarm management c
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Alarm management 565 Figure 277 Sit
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Alarm management 567 Optivity NMS I
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Alarm management 569 3 Enter System
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Alarm management 571 Opening the Ev
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Alarm management 573 Event list The
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Alarm management 575 Marking an ala
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Alarm management 577 Figure 282 A p
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Alarm management 601 Example: count
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Alarm management 605 The when const
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Alarm management 607 } } } } } } }
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Alarm management 609 Example: // (n
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Alarm management 611 local user acc
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Alarm management 613 For Optivity N
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Alarm management 615 The script ide
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Alarm management 625 Figure 290 Ala
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Alarm management 631 action should
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Alarm management 633 Generating the
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Maintenance applications Help This
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Maintenance applications 639 Figure
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Maintenance applications 641 For He
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Maintenance applications 643 Menu c
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Inventory Reporting The OTM Invento
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Inventory Reporting 677 Figure 313
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Inventory Reporting 681 Table 58 Se
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Inventory Reporting 683 Download an
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Traffic Analysis Traffic Analysis c
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Traffic Analysis 689 (1) Traffic Da
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Traffic Analysis 691 Daily: Data Co
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Traffic Analysis 693 Run OTM and op
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Traffic Analysis 695 4 Click Traffi
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Traffic Analysis 697 7 In the Optio
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Traffic Analysis 699 Trunks Custome
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Traffic Analysis 701 System Thresho
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Traffic Analysis 703 Trunk Attendan
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ESN Analysis and Reporting Tool Int
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Section 3 Web Navigator Contents 74
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Using Web Navigator Overview Two ca
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Using Web Navigator 747 Equipment O
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Using Web Navigator 749 In the Site
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Using Web Navigator 751 Web DECT Ap
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Using Web Navigator 753 Figure 343
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Using Web Navigator 755 Resize a co
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Status bar Virtual System Terminal
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Using Web Navigator 761 View Menu H
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Figure 359 Core CPU Maintenance tes
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Using Web Navigator 775 The I/O Por
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Using Web Navigator 777 The Device
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Using Web Navigator 787 PE Cards pa
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Using Web Navigator 789 Find Teleph
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Figure 379 PE unit data after apply
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Web Station 797 Web Station Telepho
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Web Station 799 Figure 381 Find Tel
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Web Station 801 Telephone General p
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Web Station 803 Figure 384 Confirm
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Web Station 805 Figure 386 shows th
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Web Station 807 If you change the N
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Web Station 809 Figure 390 Select M
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Web Station 811 Figure 392 Changed
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Web Station 813 Figure 394 Key Chan
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Web Station 815 Figure 397 CFW key
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Web Station 817 4 Click Confirm. A
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Web Station 819 To search by DN, en
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Web Station 821 Telephone Features
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Web Station 823 Telephone Details p
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Web Station 825 Telephone Troublesh
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Figure 410 Station Validation Resul
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Web Station 829 If the telephone is
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Web Station 831 Directory Update Fi
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Web Station 833 Figure 419 Director
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9 Click Submit to make the change.
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Web Station 837 Procedure 168 Chang
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Web Station 839 Sync Logs Site-Syst
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Web Station 841 Figure 424 Sync Log
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Web Administration 843 Web Administ
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Web Administration 845 Figure 427 S
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Web Administration 847 Figure 429 S
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Web Administration 849 Figure 430 C
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Web Administration 851 Figure 432 V
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Web Administration 857 Procedure 17
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Web Administration 863 Details tab
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Web Administration 865 Language Sel
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Web Desktop Services OTM Web Deskto
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Web Desktop Services 869 Figure 443
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Web Desktop Services 871 Address fi
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Web Desktop Services 873 Billing Re
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Appendix A: Script file summary Thi
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Appendix A: Script file summary 877
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Appendix A: Script file summary 879
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Appendix B: Control files included
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Appendix C: Comparison of OTM Windo
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Appendix C: Comparison of OTM Windo
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Index A access telephones, 857 Web
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Desktop Services, Web, 867 EndUser
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assign a Pilot DN, 429 remove featu
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scripting, 594 comments, 617 condit
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upload CPND data, 468 User Authenti
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Family Product Manual Contacts Copy
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