Optivity Telephony Manager: System Administration - BT Business

Station Administration 495
Generating reports
Overview
station record should have been created, ensure that the import record contains a
Location code (LOC) and Instrument Type (INST) in addition to the DN. If the purpose
of the import was to update an existing DN, this message indicates that the DN was not
found.
Figure 226
Import error message - no Instrument Type (INST) value in file
The Report Generator module lets you create, view, print, and change custom reports.
Access the Report Generator module by choosing File - Reports in the CPND and
Station Administration modules.
OTM supplies several standard report forms for reporting OTM data. In addition, the
Reports Generator module contains a form editor that lets you create custom report
forms or edit existing forms. It also contains a viewer that lets you print reports or
browse reports on the screen. A report executor lets you run the reports to the viewer for
screen display, to a file, or to a printer. Custom selectable criteria allow you to tailor the
report listing.
Reports considerations
Reports and text files
All log report activity is performed, by default, in the current working directory for the
System (the system subdirectory in your PC system). Other reports are sent to the PC
directory of your choice. Here is a list of text files with the appropriate extension found
in the working directory:
Report Forms (filename.FRM)
Optivity Telephony Manager System Administration