Optivity Telephony Manager: System Administration - BT Business

Utilities 335
Client utility
Table 25
LDAP frequently asked questions (Part 4 of 4)
Question Answer
I am adding a new messaging system
(CallPilot or Meridian Mail). How do I import
user information from the OTM Directory to
the new messaging system?
1. Use the Import/Export utility to export
relevant user data, such as Last
Name, First Name, and Department,
from the OTM directory to a comma
separated file.
2. Edit the file to add the mailbox
number for each user.
3. Use the edited file as the data file for
importing to CallPilot using the
AutoAdd function or to Meridian Mail
using the AutoAdmin utility. Refer to
the CallPilot or Meridian Mail
administration guides for details.
Use the Clients utility to update the OTM database when the host name or IP address of
an OTM Client computer has changed. You also use the Clients utility to remove an
OTM Client computer from the OTM database when you want to reassign the Client
license to a new OTM Client.
To launch the Clients utility, select Utilities > Clients in the OTM Navigator window.
The dialog box shown in Figure 150 opens.
Optivity Telephony Manager System Administration