Optivity Telephony Manager: System Administration - BT Business

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286 Utilities Benefits system property data such as communication ports, modem configuration, and user ID and password may be different from one PC to the next. The Backup and Restore utilities provide the following key benefits: cloning moving data offsite disaster recovery Cloning The process of copying system property and application data associated with one site or system to another site or system is called cloning. Copying data to another site or system can be a great timesaver. It can save you from having to enter a large amount of similar data one item at a time. After cloning selected data, you can simply focus on making whatever changes are necessary to the cloned data. This operation is very flexible. The destination site or system can be new or already exist, and it can be on the same PC or on another PC. If you back up data from one PC and restore it to another, you must perform this operation under the same version of OTM. You cannot back up data from a PC with an older version of OTM and then restore the data to a PC with OTM. Upgrade the older version of OTM before performing this type of cloning operation. Moving data offsite If you want to maintain or occasionally modify OTM data offsite, an OTM backup file provides the solution. You can restore the backup file on any PC that has the same version of OTM installed. When you finish modifying OTM data, create a new backup file. Then you can restore the modified data to the original or primary PC where OTM is installed. This operation works particularly well for modifying application data. Remember not to restore system property data from one PC to another if the PCs need to have different configurations for the corresponding sites and systems. 553-3001-330 Standard 3.00 August 2005
Utilities 287 Disaster Recovery An important part of safeguarding your OTM data is having a disaster recovery plan. This plan should consider who makes the backups, what is backed up, how often, on what media, and where the backups are stored. The full OTM backup is a more comprehensive backup option that is designed for disaster recovery. This option automatically backs up all sites, systems, and applications, as well as LDAP settings, DBA, the Client list, and Web Navigator data such as user groups. Custom Help and Alarm Notification registry settings are not backed up. In addition, the full OTM backup saves user-created files, such as scripts and customized reports. Consider performing this type of backup at least once a month and storing the backup file in a safe place. You should back up the Alarm Notification control and script files separately. The shipped files may be replaced during a software upgrade. In the event of unrecoverable data loss, restore your full OTM backup file first. All file contents are restored to the PC. Then, if you have backups for selected sites, systems, and applications that are more recent, restore them next. OTM executables and files that can be reinstalled from the OTM CD are excluded in a disaster recovery backup. If OTM executables have been damaged or lost due to a hard-disk crash, for example, you must reinstall OTM on your repaired or replaced PC before restoring your full OTM backup. Backing up a single Communication Server 1000 system A backup of a single Communication Server 1000 system includes the Call Server and all of its applications, the Gatekeeper Zone (Gatekeeper IP addresses), and Signaling Server IP address(es). All Media Gateways belonging to the system as well as all enabled Media Gateway applications are included in the backup. You are not given the option of selecting the applications that you want to have backed up. You cannot back up or restore an individual Media Gateway. The Media Gateways are only backed up and restored as components of the Communication Server 1000 system to which they belong. The backup operation backs up OTM data. This backup operation does not back up the actual Communication Server 1000 system or MG 1000B. Optivity Telephony Manager System Administration
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Title page 553-3001-330 August 2005
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SNMP Development Kit,written by Jam
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own data and information and for ma
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Revision history August 2005 Septem
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Contents Revision history . . . . .
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Backup and Restore . . . . . . . .
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Maintenance applications . . . . .
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TBSWEB . . . . . . . . . . . . . .
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Figures Figure 1 OTM alarm manageme
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Figure 34 Add Media Gateways dialog
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Figure 68 Scheduling window . . . .
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Figure 102 Write to File dialog box
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Figure 136 Restore Warning (Single
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Figure 170 Key Assignments dialog b
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Figure 204 Synchronization dialog b
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Figure 238 Example blank report for
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Figure 272 VMB fields . . . . . . .
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Figure 306 PE Shelves window . . .
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Figure 340 OTM Status page . . . .
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Figure 374 Maintenance Pages Find T
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Figure 408 Telephone Troubleshootin
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Figure 442 Language Selection . . .
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Tables Table 1 Meridian 1 systems t
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Table 34 Alarm Banner dialog box it
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Comparing Windows and Web Navigator
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Section 1 Introduction Contents Abo
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About this document Subject Applica
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About this document 55 Installing O
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About this document 57 Text convent
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About this document 59 Meridian 1 I
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About this document 61 Online CD-RO
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About OTM A single point of managem
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About OTM 65 Alarm Banner Events Sy
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About OTM 67 CAUTION — Service In
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About OTM 69 List of telephone exte
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About OTM 71 Alarm management compo
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About OTM 73 Traffic analysis See t
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Section 2 Windows Navigator Content
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Using Windows Navigator Logging on
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Using Windows Navigator 79 Windows
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Using Windows Navigator 81 Table 3
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Using Windows Navigator 83 Table 3
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Using Windows Navigator 85 Navigato
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Using Windows Navigator 87 Site fol
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Using Windows Navigator 89 Zone Fol
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Using Windows Navigator 91 Figure 9
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Common services Migrating User Temp
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Common services 97 Configuring site
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Common services 101 — Ethernet co
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Common services 103 AML AVAIL: 10 U
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Common services 107 Adding a system
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Common services 109 Figure 15 Syste
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Common services 111 Update System D
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Common services 117 password, you m
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Common services 121 Customer inform
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Common services 123 Figure 26 Custo
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Common services 125 CS 1000M Large
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Common services 127 Small Systems C
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Common services 129 Adding a Surviv
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Common services 131 i. In the Syste
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Common services 133 18 For a Small
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Common services 135 Survivable Medi
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Common services 137 Procedure 6 1 S
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Common services 139 Deleting an MG
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Common services 145 Changing system
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Common services 147 Maintenance tas
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Common services 149 Currency inform
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Common services 151 Procedure 14 De
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Common services 153 View the CLI st
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Common services 155 CLI Log File di
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Common services 157 Communication B
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Common services 159 OTM Directory S
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Common services 161 To delete a lev
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Common services 167 Figure 53 Enity
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Common services 169 f. Click one of
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Common services 171 Figure 55 Emplo
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Common services 173 16 Click Apply.
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Common services 175 Figure 57 Exces
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Common services 177 External partie
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Common services 179 If this box is
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Common services 181 Synchronization
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Common services 183 Corporate Direc
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Common services 185 Working with th
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Common services 187 Table 12 Help m
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Common services 189 of the Corporat
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Common services 191 Figure 66 Gener
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Common services 193 View report pro
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Common services 197 Figure 70 Data
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Common services 199 Controls in the
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Common services 201 — LOC - Locat
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Common services 205 Table 15 Suppor
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Common services 207 Procedure 29 Co
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Common services 209 Figure 75 Uploa
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Common services 211 11 Determine wh
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Common services 213 Figure 77 Event
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Common services 215 Trap Destinatio
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Common services 219 10 Enter: ether
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Common services 221 OTM System Term
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Common services 223 Figure 80 Curre
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Common services 225 Using the I/O N
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Common services 227 VT220 — LD 40
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Common services 229 Figure 84 VT220
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Common services 231 View menu The f
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Common services 233 Selection of an
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Utilities 337 3 Edit the host name
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Utilities 339 viewing or reviewing,
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Station Administration The Station
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Station Administration 343 When you
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Station Administration 345 Menus an
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Station Administration 347 Audit Sy
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Station Administration 349 Sorting
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Station Administration 351 Station
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Station Administration 353 Managing
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Station Administration 355 Template
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Station Administration 357 Figure 1
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Station Administration 359 Display
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Station Administration 361 Deleting
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Station Administration 363 restored
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Station Administration 365 Updating
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Station Administration 369 Key base
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Station Administration 371 Director
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Station Administration 373 Create n
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Station Administration 375 Key Assi
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Station Administration 379 data lis
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Station Administration 381 1250 (12
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Station Administration 385 The Key
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Station Administration 387 Designat
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Station Administration 391 Setting
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Station Administration 395 While pa
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Station Administration 397 Changing
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Station Administration 399 CPND dat
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Station Administration 401 Accessin
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Station Administration 405 Summary
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Station Administration 407 Your req
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Station Administration 409 List Man
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Station Administration 415 Work wit
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Station Administration 417 Create a
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Station Administration 421 4 Click
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Station Administration 425 Work wit
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Station Administration 429 Remove s
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Station Administration 435 Communic
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Station Administration 437 Voice Ma
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Station Administration 439 Keep Mes
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Station Administration 441 Example
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Station Administration 443 4 Choose
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Station Administration 451 You can
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Station Administration 453 change a
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Station Administration 457 Multi-Te
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Station Administration 461 Customer
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Station Administration 465 CPND Nam
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Station Administration 467 Synchron
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Station Administration 471 Reconcil
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Station Administration 475 Click OK
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Station Administration 479 Data fie
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Station Administration 481 Table 29
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Station Administration 483 Features
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Station Administration 485 Limitati
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Station Administration 487 Table 33
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Station Administration 493 6 From t
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Station Administration 495 Generati
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Station Administration 497 File men
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Station Administration 499 Telephon
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Station Administration 501 Print re
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Station Administration 503 OTM file
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Station Administration 507 Click Ca
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Station Administration 509 Form con
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Station Administration 511 Edit men
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Station Administration 515 The curr
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Station Administration 519 Edit fie
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Station Administration 521 Currency
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Station Administration 527 printed.
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Station Administration 531 function
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Station Administration 535 To adjus
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Station Administration 541 Filters
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Station Administration 553 DN field
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Station Administration 555 CPND The
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Station Administration 557 MCR SCN
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Station Administration 559 4 From t
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Alarm management Alarm management c
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Alarm management 565 Figure 277 Sit
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Alarm management 567 Optivity NMS I
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Alarm management 569 3 Enter System
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Alarm management 571 Opening the Ev
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Alarm management 573 Event list The
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Alarm management 577 Figure 282 A p
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Alarm management 579 Figure 284 Eve
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Alarm management 585 Opening the Al
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Alarm management 595 Defining devic
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Alarm management 599 You may add de
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Alarm management 601 Example: count
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Alarm management 605 The when const
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Alarm management 607 } } } } } } }
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Alarm management 609 Example: // (n
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Alarm management 611 local user acc
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Alarm management 613 For Optivity N
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Alarm management 615 The script ide
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Alarm management 619 Multiple scrip
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Alarm management 621 } }}}}}}} } ru
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Alarm management 625 Figure 290 Ala
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Alarm management 631 action should
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Alarm management 633 Generating the
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Maintenance applications Help This
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Maintenance applications 641 For He
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Maintenance applications 643 Menu c
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Maintenance applications 645 Using
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Inventory Reporting The OTM Invento
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Inventory Reporting 677 Figure 313
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Inventory Reporting 681 Table 58 Se
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Inventory Reporting 683 Download an
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Traffic Analysis Traffic Analysis c
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Traffic Analysis 689 (1) Traffic Da
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Traffic Analysis 691 Daily: Data Co
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Traffic Analysis 693 Run OTM and op
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Traffic Analysis 695 4 Click Traffi
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Traffic Analysis 697 7 In the Optio
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Traffic Analysis 699 Trunks Custome
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Traffic Analysis 701 System Thresho
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Traffic Analysis 703 Trunk Attendan
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ESN Analysis and Reporting Tool Int
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ESN Analysis and Reporting Tool 707
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Section 3 Web Navigator Contents 74
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Using Web Navigator Overview Two ca
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Using Web Navigator 747 Equipment O
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Using Web Navigator 749 In the Site
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Using Web Navigator 751 Web DECT Ap
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Using Web Navigator 753 Figure 343
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Using Web Navigator 755 Resize a co
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Status bar Virtual System Terminal
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Using Web Navigator 761 View Menu H
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Figure 359 Core CPU Maintenance tes
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Using Web Navigator 775 The I/O Por
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Using Web Navigator 777 The Device
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Using Web Navigator 787 PE Cards pa
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Using Web Navigator 789 Find Teleph
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Figure 379 PE unit data after apply
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Web Station 797 Web Station Telepho
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Web Station 799 Figure 381 Find Tel
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Web Station 801 Telephone General p
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Web Station 803 Figure 384 Confirm
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Web Station 805 Figure 386 shows th
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Web Station 807 If you change the N
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Web Station 809 Figure 390 Select M
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Web Station 811 Figure 392 Changed
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Web Station 813 Figure 394 Key Chan
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Web Station 815 Figure 397 CFW key
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Web Station 817 4 Click Confirm. A
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Web Station 819 To search by DN, en
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Web Station 821 Telephone Features
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Web Station 823 Telephone Details p
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Web Station 825 Telephone Troublesh
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Figure 410 Station Validation Resul
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Web Station 829 If the telephone is
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Web Station 831 Directory Update Fi
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Web Station 833 Figure 419 Director
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9 Click Submit to make the change.
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Web Station 837 Procedure 168 Chang
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Web Station 839 Sync Logs Site-Syst
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Web Station 841 Figure 424 Sync Log
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Web Administration 843 Web Administ
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Web Administration 845 Figure 427 S
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Web Administration 847 Figure 429 S
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Web Administration 849 Figure 430 C
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Web Administration 851 Figure 432 V
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Web Administration 855 Figure 435 U
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Web Administration 857 Procedure 17
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Web Administration 863 Details tab
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Web Administration 865 Language Sel
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Web Desktop Services OTM Web Deskto
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Web Desktop Services 869 Figure 443
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Web Desktop Services 871 Address fi
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Web Desktop Services 873 Billing Re
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Appendix A: Script file summary Thi
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Appendix A: Script file summary 877
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Appendix A: Script file summary 879
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Appendix B: Control files included
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Appendix C: Comparison of OTM Windo
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Appendix C: Comparison of OTM Windo
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Index A access telephones, 857 Web
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Desktop Services, Web, 867 EndUser
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assign a Pilot DN, 429 remove featu
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scripting, 594 comments, 617 condit
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upload CPND data, 468 User Authenti
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Family Product Manual Contacts Copy
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