Optivity Telephony Manager: System Administration - BT Business

Alarm management 593
Events processing
The scripts are automatically loaded each time that you start the application.
End of Procedure
Events received appear in the network event pane. As each event is received, it is placed
in a queue for processing by the application. Each event is checked to see if it originates
from a defined system or supported equipment. Events received from undefined systems
devices are ignored and discarded from the queue.
The application executes every applicable script for each specific event type. If a rule is
matched to an event type, the output appears in the Alarm Notification window console
pane or is sent as one of the other available notification types (for example, e-mail or
pager), according to the script. Output to the console pane occurs immediately, but
notifications are written to disk.
The notification process periodically polls the notifications and sends them to the
specific device or function for this notification type. If directed by the script, results of
the notification appear in the console pane. If a failure occurs due to power interruption
or software or hardware error, the unprocessed notifications are completed on restart.
Viewing event properties
The Alarm Notification application receives events from many different systems and
devices. Each event source may have different characteristics requiring you to enter
different information to fully define an event source. You can identify the event source
in the Event Properties dialog box.
To view event properties:
1 In the network event pane, select an event.
2 Click Properties.
The Event Properties dialog box opens with the General tab displayed. (Figure 289)
Optivity Telephony Manager System Administration