Optivity Telephony Manager: System Administration - BT Business

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180 Common services extensions remain in the Directory to provide information to your billing department. Thus, there is a possibility that some of the extensions in the Directory do not match with any DNs in Station Administration. These extensions are termed Excess DNs. Station Administration has a facility to print off a report that lists these excess DNs against their owner employee. To run this report, select File > Reports > Excess DNs in the Station Administration window (Figure 60). Figure 60 Excess DNs menu 553-3001-330 Standard 3.00 August 2005
Common services 181 Synchronization Polling Messaging The synchronization methods used by Station Administration to stay in sync with OTM directory: Polling Messaging There are two polling methods available in the File, Audit menu option in the main Station window: Partial and Full. Partial Audit polls the Directory for all the changed Employee records and update the Station Database. Thus, a Partial Sync deals with all Directory changes. A Full Audit polls the Directory for all changed Employee records, update the Station database, and also brings the Station database into complete sync with OTM Directory. If there are any discrepancies in the Station database (for example, a failure to update the database by OMMessageSync resulting in Directory changes not being flagged), a Full Audit resolves them. Full Audit cross-checks every Station record against Directory entries, and may be time-consuming. Polling does not deal with changes relating to the deletion of Employees. This function is handled by OMMessageSync. Synchronization also takes place whenever a set associated with an Employee or with Roles/Projects is opened for editing purposes. Once the editing begins, all fields are automatically synchronized. When a change occurs in OTM Directory, Directory automatically sends a Windows message to OMMessageSync, a 32-bit application that is launched immediately once you begin OTM Navigator. OMMessageSync then processes this message and updates the Station database. OMMessageSync continues to run in the background, so that the Station and CPND views are updated constantly with Directory changes by OMMessageSync. Optivity Telephony Manager System Administration
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Title page 553-3001-330 August 2005
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SNMP Development Kit,written by Jam
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own data and information and for ma
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Revision history August 2005 Septem
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Contents Revision history . . . . .
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Backup and Restore . . . . . . . .
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Maintenance applications . . . . .
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TBSWEB . . . . . . . . . . . . . .
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Figures Figure 1 OTM alarm manageme
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Figure 34 Add Media Gateways dialog
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Figure 68 Scheduling window . . . .
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Figure 102 Write to File dialog box
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Figure 136 Restore Warning (Single
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Figure 170 Key Assignments dialog b
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Figure 204 Synchronization dialog b
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Figure 238 Example blank report for
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Figure 272 VMB fields . . . . . . .
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Figure 306 PE Shelves window . . .
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Figure 340 OTM Status page . . . .
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Figure 374 Maintenance Pages Find T
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Figure 408 Telephone Troubleshootin
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Figure 442 Language Selection . . .
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Tables Table 1 Meridian 1 systems t
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Table 34 Alarm Banner dialog box it
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Comparing Windows and Web Navigator
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Section 1 Introduction Contents Abo
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About this document Subject Applica
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About this document 55 Installing O
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About this document 57 Text convent
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About this document 59 Meridian 1 I
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About this document 61 Online CD-RO
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About OTM A single point of managem
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About OTM 65 Alarm Banner Events Sy
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About OTM 67 CAUTION — Service In
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About OTM 69 List of telephone exte
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About OTM 71 Alarm management compo
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About OTM 73 Traffic analysis See t
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Section 2 Windows Navigator Content
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Using Windows Navigator Logging on
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Using Windows Navigator 79 Windows
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Using Windows Navigator 81 Table 3
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Using Windows Navigator 83 Table 3
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Using Windows Navigator 91 Figure 9
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Common services Migrating User Temp
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Common services 97 Configuring site
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Common services 121 Customer inform
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Common services 125 CS 1000M Large
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Common services 263 Figure 101 SNMP
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Common services 267 The Event field
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Utilities Scheduler This section co
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Utilities 271 Figure 108 Scheduler
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Utilities 311 Setting up LDAP synch
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Utilities 319 Figure 144 LDAP Synch
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Utilities 327 Figure 146 Import - T
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Utilities 329 Figure 148 Corporate
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Utilities 331 LDAP troubleshooting
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Utilities 333 Table 25 LDAP frequen
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Utilities 335 Client utility Table
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Utilities 337 3 Edit the host name
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Utilities 339 viewing or reviewing,
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Station Administration The Station
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Station Administration 343 When you
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Station Administration 351 Station
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Station Administration 353 Managing
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Station Administration 355 Template
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Station Administration 357 Figure 1
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Station Administration 359 Display
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Station Administration 361 Deleting
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Station Administration 363 restored
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Station Administration 365 Updating
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Station Administration 369 Key base
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Station Administration 371 Director
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Station Administration 379 data lis
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Station Administration 385 The Key
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Station Administration 391 Setting
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Station Administration 397 Changing
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Station Administration 405 Summary
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Station Administration 415 Work wit
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Station Administration 461 Customer
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Station Administration 475 Click OK
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Station Administration 481 Table 29
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Station Administration 483 Features
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Station Administration 495 Generati
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Station Administration 497 File men
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Station Administration 499 Telephon
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Station Administration 553 DN field
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Alarm management Alarm management c
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Alarm management 567 Optivity NMS I
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Inventory Reporting The OTM Invento
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Traffic Analysis Traffic Analysis c
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Section 3 Web Navigator Contents 74
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Using Web Navigator Overview Two ca
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Using Web Navigator 777 The Device
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Figure 379 PE unit data after apply
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Web Station 803 Figure 384 Confirm
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Web Station 805 Figure 386 shows th
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Web Station 809 Figure 390 Select M
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Web Station 811 Figure 392 Changed
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Web Station 819 To search by DN, en
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Web Station 821 Telephone Features
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Figure 410 Station Validation Resul
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Web Station 831 Directory Update Fi
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Web Station 833 Figure 419 Director
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9 Click Submit to make the change.
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Web Station 837 Procedure 168 Chang
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Web Station 839 Sync Logs Site-Syst
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Web Station 841 Figure 424 Sync Log
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Web Desktop Services 869 Figure 443
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Appendix A: Script file summary Thi
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Appendix A: Script file summary 877
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Appendix A: Script file summary 879
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Appendix B: Control files included
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Appendix C: Comparison of OTM Windo
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Appendix C: Comparison of OTM Windo
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Index A access telephones, 857 Web
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Desktop Services, Web, 867 EndUser
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assign a Pilot DN, 429 remove featu
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scripting, 594 comments, 617 condit
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upload CPND data, 468 User Authenti
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Family Product Manual Contacts Copy
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