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Optivity Telephony Manager: System Administration - BT Business

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Common services 183<br />

Corporate Directory<br />

OTM’s Corporate Directory is a flexible tool for defining and generating reports of<br />

station data associated with a terminal number. Report data is provided by Station<br />

<strong>Administration</strong>. Data can include about 100 different data fields, including the name,<br />

extension, location, and department associated with each terminal number.<br />

Corporate Directory requires that you have Station <strong>Administration</strong> and Microsoft Excel.<br />

See “Appendix A” in <strong>Optivity</strong> <strong>Telephony</strong> <strong>Manager</strong>: Installation and Configuration<br />

(553-3001-230) for more information on co-residency.<br />

Defining and generating reports<br />

To access the Corporate Directory tool, select Utilities > Corporate Directory in the<br />

Navigator window. The Corporate Directory window appears.<br />

The Corporate Directory window is where you can view and manage reports. You can<br />

use predefined reports or define new reports.<br />

To define a report, select Configuration > Add Report.<br />

The New Report property sheet, where you can define data fields, column names,<br />

column order, and directory location for the report, appears.<br />

To generate a report, select File > Generate Report. Choose one of the following:<br />

Select Now to immediately display the report in a Microsoft Excel window, print<br />

the report, or save it to a file.<br />

Select Schedule to have the report automatically generated to a printer or Excel file<br />

at a later time.<br />

To highlight a report, select File > Generate > Open to display the most recently<br />

generated version of that report.<br />

Before you can generate reports, Station <strong>Administration</strong> data must be downloaded from<br />

the switch and you must have at least one customer configured for each system.<br />

See “Generating reports” on page 495 for more information.<br />

<strong>Optivity</strong> <strong>Telephony</strong> <strong>Manager</strong> <strong>System</strong> <strong>Administration</strong>

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