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Optivity Telephony Manager: System Administration - BT Business

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ESN Analysis and Reporting Tool 719<br />

Figure 326<br />

ESN Retrieve all warning<br />

All of the new data objects have the status TRN after the database has been<br />

updated, indicating the data on the PC database and the system is synchronized.<br />

The data can now be modified using the list managers and property sheets, and then<br />

transmitted back to the system.<br />

End of Procedure<br />

Synchronization - Transmit<br />

Follow these steps to transmit data on the PC database to the system:<br />

Procedure 136<br />

Transmitting data on the PC database to the system<br />

1 Launch the ESN application from the site and system that you want.<br />

2 From the ESN main window, select the customer from whom you want to transmit<br />

the data.<br />

The user must schedule transmissions for Primary and each Secondary database<br />

separately.<br />

3 Select Synchronize > Transmit > Now (or Schedule) from the File menu.<br />

If you select Now, your request is sent to the scheduler queue, which executes the<br />

task within the next minute. If there are tasks in the queue that have a higher priority<br />

and are scheduled to be executed at the same time, they are executed first.<br />

<strong>Optivity</strong> <strong>Telephony</strong> <strong>Manager</strong> <strong>System</strong> <strong>Administration</strong>

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