Optivity Telephony Manager: System Administration - BT Business

About OTM 67
CAUTION — Service Interruption
Records exported by OTM that have the UserID field modified by another
program (to any value other than no value) are not updated during an import
by OTM. During Import, OTM does not update these modified records but
creates new records.
The following are examples of situations in which the Import and Export utilities are
useful:
If you are installing a system, and already have a source that contains user
data (i.e., Names, Departments, Managers), you may import these fields
into the OTM Directory. You can then use Station Administration to assign
telephones to the imported user records.
Synchronize with an LDAP database to complete the unique identifier
(UID) fields.
The OTM Directory can be exported for external telephone book generation or for
importing into other external databases.
Compact and Repair
Use the Compact and Repair utility to compact or repair the OTM database files for
specific sites and systems. This utility compacts or repairs any Microsoft Access format
database files of the same version as OTM (for example, Access 97).
The following are two common reasons to compact database files:
Increase in size
CDR data that is accessed by OTM Telecom Billing System and OTM Directory is
stored in database files. These database files grow as records are added and deleted.
Periodically, the database files should be compacted to increase access
performance. This is especially true of very active files, such as CDR database files.
File fragmentation
As you update the OTM databases, the files can become fragmented and use more
disk space than necessary. Use the Compact command to compact these databases
and optimize the disk space used by these database files. Compacted databases can
often be accessed more quickly. This saves time and system resources when you
perform such operations as database backups.
Optivity Telephony Manager System Administration