Optivity Telephony Manager: System Administration - BT Business

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454 Station Administration proceeds to the next set. In this example, the feature you are looking for is a blank feature. Perform the following steps: 1 Select all the stations you want to change. 2 Select Edit > Global Update. 3 Choose KEYGUPD (Key Global Update) from the criteria list. 4 Choose the key number Key* (this is the default). 5 Enter nothing (blank) in the Old Value, enter the new feature mnemonic and appropriate parameters in the new value. Select Add to add to the Global Update list. 6 Click OK. All stations selected have the new feature added to the first blank key. If a selected set does not have any blank keys, the feature is not added to that particular set. Enabling communications: synchronizing Overview Retrieval of information from large systems can be time consuming and negatively affect system performance. You can use the Scheduler utility to plan when to perform these tasks, usually during hours when the number of users on the system are low, to minimize the effect of this operation on the system’s performance. Meridian 1 and CS 1000 systems can be programmed with relevant station data, list data, and CPND data from the OTM application. The OTM application can also retrieve data from a system. For example, you can create an OTM database for a system and then upload relevant data to program a system. You can make modifications within OTM and upload these to the system. At any time, you can download system data to OTM for record-keeping or verification purposes. If you have a system and want to start using OTM to administer the data, you download the data from the system and update the data in OTM to include all OTM administrative and record-keeping data. Your PC uses a modem to communicate, through normal telephone wires, with a modem connected to the Meridian 1 or CS 1000 system. OTM can also use an Ethernet connection on the CS 1000 system and, if it is available, on the Meridian 1 system. The communications protocols must be predefined for each system. From the OTM Navigator window, select the desired system. To display the System Properties window, select File > Properties . Select Communications tab to define the appropriate communications protocols for this system. 553-3001-330 Standard 3.00 August 2005
Station Administration 455 Station Administration, CPND, and List Manager use the Synchronize menu to schedule communications with the system. Communications considerations Retrieving data is a two-stage process. The system’s data is first downloaded and stored in the current working directory (the OTM system subdirectory). Parsing converts the data into the OTM data format. This new data overwrites (synchronizes) the OTM database for the system with the data from the system. The system’s data can be parsed at any time after retrieval. OTM requests a customer number for all data retrievals in order to enforce the system’s Limited Access to Overlays (LAPW) restrictions. If the login password associated with the entered customer number is restricted from the print routines needed for synchronization, the data will not be retrieved. Station synchronization vs. list synchronization List Manager synchronization is a separate task from Station synchronization. Synchronize list data before synchronizing station data. Some List Manager settings make changes in OTM’s Station Administration module (for example, feature key assignment). You must ensure the list data is present on the system so that station validation does not fail. Station retrieval—TTY Port configuration During the synchronization retrieval operation, OTM requests a print of the information on the system through the SDI port. The port used for OTM data retrieval should be configured only as a Service Change port. The OTM System Terminal application can be used to access LD 17 to temporarily configure the TTY port as SCH only (not required for Ethernet connections). If the port is configured for other data such as Traffic or Maintenance messages, OTM attempts to distinguish this data from relevant station data. The retrieval log gives errors when data is not recognized as station data. Data retrieval—Log window During data retrieval, the amount of activity in other Windows tasks should be limited. During long data retrievals, or if there is enough activity in other Windows processes, the capacity of the communications buffer can be exceeded. This condition terminates the retrieval process to prevent erroneous data from being entered into the OTM database. Optivity Telephony Manager System Administration
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Title page 553-3001-330 August 2005
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SNMP Development Kit,written by Jam
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own data and information and for ma
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Revision history August 2005 Septem
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Contents Revision history . . . . .
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Backup and Restore . . . . . . . .
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Maintenance applications . . . . .
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TBSWEB . . . . . . . . . . . . . .
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Figures Figure 1 OTM alarm manageme
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Figure 34 Add Media Gateways dialog
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Figure 68 Scheduling window . . . .
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Figure 102 Write to File dialog box
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Figure 136 Restore Warning (Single
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Figure 170 Key Assignments dialog b
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Figure 204 Synchronization dialog b
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Figure 238 Example blank report for
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Figure 306 PE Shelves window . . .
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Figure 340 OTM Status page . . . .
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Tables Table 1 Meridian 1 systems t
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Table 34 Alarm Banner dialog box it
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Comparing Windows and Web Navigator
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Section 1 Introduction Contents Abo
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About this document Subject Applica
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About this document 61 Online CD-RO
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Utilities Scheduler This section co
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Station Administration The Station
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Appendix A: Script file summary Thi
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Appendix B: Control files included
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Appendix C: Comparison of OTM Windo
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Index A access telephones, 857 Web
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Desktop Services, Web, 867 EndUser
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assign a Pilot DN, 429 remove featu
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scripting, 594 comments, 617 condit
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upload CPND data, 468 User Authenti
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Family Product Manual Contacts Copy
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