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Optivity Telephony Manager: System Administration - BT Business

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Station <strong>Administration</strong> 393<br />

however, it is not necessarily the same as First Name and Last Name in the Employee<br />

Editor, and it could also be different from the CPND name for a given DN.<br />

The CPND name appears in the CPND application and as the Display Name attribute in<br />

the Employee Editor if there is only one DN and the Link To Directory check box is<br />

selected. The employee name appears in Station <strong>Administration</strong> indicating the owner of<br />

the DN and in the First Name and Last Name fields in the Employee Editor as the proper<br />

name for the employee. The First Name and Last Name can be synchronized with a<br />

corporate LDAP server. The master repository for the employee name will usually be<br />

the corporate LDAP server; however, the information for the Display Name attribute for<br />

an employee may come from either the corporate LDAP server or from OTM.<br />

Display Name<br />

A single display name is associated with an employee and can be synchronized with a<br />

corporate LDAP server. If an employee has more than one DN, and there are different<br />

display names associated with each of the DNs, then either none or only one of the<br />

names is shown as the Display Name attribute of the Employee Directory. The name that<br />

appears as the Display Name attribute is taken from the entry in the CPND application<br />

that has the Link To Directory check box selected. To view the display name in the<br />

Employee Directory, click the Additional Info tab, and select Display Name in the<br />

attributes list.<br />

Employee Directory<br />

Employee Directory refers to the database of employee information.<br />

Employee Editor<br />

The user interface to the Employee Directory is referred to as the Employee Editor.<br />

Employee Directory and Employee Editor are used interchangeably to indicate the<br />

employee database information.<br />

Employee name<br />

The employee name is the created from the First Name and Last Name fields that appear<br />

in the Employee tab of the Employee Editor. This is the name of the owner of the<br />

telephone.<br />

Employee<br />

An employee is a user of assets on a PBX. An employee will have one employee name<br />

and either none or only one Display Name attribute. An employee may have a different<br />

CPND name for each DN. However, for every DN that has the Link To Directory check<br />

box selected, the CPND name matches the Display Name attribute.<br />

<strong>Optivity</strong> <strong>Telephony</strong> <strong>Manager</strong> <strong>System</strong> <strong>Administration</strong>

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