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Optivity Telephony Manager: System Administration - BT Business

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526 Station <strong>Administration</strong><br />

7 Save the report and test the results.<br />

553-3001-330 Standard 3.00 August 2005<br />

End of Procedure<br />

To work with Report Forms, start the Report Generator (select File > Reports > Report<br />

Generator). Select Form > New Report Format. This example shows how to create a<br />

new form. The report generator places an empty report form on the screen (Figure 248).<br />

Figure 248<br />

Empty Report Form<br />

Decide what information needs to be displayed on the report<br />

As you will see in the next section, information in OTM is organized into several logical<br />

databases. A report can use any one of these logical databases. There is also OTM<br />

system-dependent data that can appear on a report. This data includes date, system<br />

name, page number. Reports also can contain fixed text, typically headings or other<br />

constant text information.<br />

In this example, you are using station information (as distinguished from CPND or<br />

VMB information). You can sketch out a rough picture of the report as a guide to what<br />

will fit on the page and how much heading information will be included.<br />

The basic model of the Report Generator is to read each record in the logical database,<br />

decide if it should be included in the report (according to the Report Filter). Some<br />

reports sort the records (according to the Sort Header sections). Finally, the records are

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