Optivity Telephony Manager: System Administration - BT Business

Station Administration 529
Figure 250
Inserting Data Field in the Details section
Select Field > Insert New Field > Data Field to display a list of the fields that apply to
this report view (Figure 251). This Select Data Field list also appears in other situations
where you need to select a field. Several data fields have been added specially to help
produce reports and some fields have special meanings that affect their use in reports.
Some examples of special reporting data fields include the following:
ADN - All Directory Numbers: A list of all the Directory Numbers assigned to the
station. This field creates a text field with the DNs separated by a space.
ACDS: Keys Assigned to Automatic Call Distribution, showing both the ACD DN and
Position ID.
DN: The Directory Number assigned to a single line station. The PRIMEDN field
contains the Directory Number assigned to a single-line station and the Directory
Number assigned to Key 0 on a multi-line station.
Optivity Telephony Manager System Administration