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Optivity Telephony Manager: System Administration - BT Business

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Station <strong>Administration</strong> 479<br />

Data fields<br />

Updating existing telephone records<br />

— DN - Primary Directory Number, or<br />

— TN - Primary Terminal Number<br />

Adding new telephone records<br />

— DN - Primary Directory Number, or<br />

— TN - Primary Terminal Number<br />

— LOC - Location<br />

— INST - Instrument type<br />

DN or TN<br />

The data file must include a DN or TN field, and it must be the first field in the file. The<br />

DN or TN field is used as a merge key. That is, the DN or TN field is used to find the<br />

record in the OTM Station <strong>Administration</strong> database that is to be updated with the<br />

imported values. The import module matches on Primary DN or TN only. Table 28<br />

outlines the DN designated as the Primary DN for OTM records.<br />

Table 28<br />

Primary DN designation<br />

General instrument type<br />

(INST) Examples Primary DN<br />

Single-line analog (500/<br />

2500-type) telephones<br />

500, 2500 DN<br />

Digital telephones M2006, M2008, M2317,<br />

M2616, M3000, M3901,<br />

M3902, M3903, M3904<br />

DN assigned to Key 0. For<br />

example, the Primary DN is<br />

2000 on a station with<br />

Key 0 = SCR 2000<br />

ACD telephones M2216ACD, M3905 ACD Position ID entered on<br />

Key 0. For example, the<br />

Primary DN is 7001 on a<br />

station with<br />

Key 0 = 7000 7001<br />

If a DN or TN appears as the Primary DN on more than one station in the database, the<br />

module updates the first appearance in the database. If a DN or TN in the import file does<br />

not appear in the database, and both location (LOC) and instrument type (INST) are<br />

<strong>Optivity</strong> <strong>Telephony</strong> <strong>Manager</strong> <strong>System</strong> <strong>Administration</strong>

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