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Optivity Telephony Manager: System Administration - BT Business

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Station <strong>Administration</strong> 471<br />

Reconcile TN feature<br />

with discrepancies from that comparison. In addition, the Retrieval Log may contain<br />

warnings from unrecognized data during the transmission. The unrecognized data may<br />

be the result of transmission problems.<br />

Compare the expected number of stations to be retrieved to the number of stations<br />

actually retrieved. If too few stations were retrieved, look for warnings in the log file that<br />

indicate that not enough data was correctly received to recognize the station.<br />

Also note the number of compared stations. The first retrieval into the OTM PC database<br />

should only be adding stations. If any stations were compared, it may indicate a<br />

transmission error in the TN field that caused OTM to treat this station as an update to<br />

an existing station, instead of creating a new station.<br />

This tool corrects synchronization problems that may arise when changes are made to<br />

station data outside of OTM. These changes may include Set Removal, Set Relocation<br />

done through a TTY using LD 10 or LD 11. The switch database is changed but the<br />

OTM database on the local PC is left unchanged.<br />

OTM users launch the Reconcile TN feature from the Synchronize menu in the Station<br />

<strong>Administration</strong> window. OTM compares the listed sets information with information in<br />

the OTM database against the switch database to determine which TNs are valid. Invalid<br />

TNs are removed from OTM. All removed TNs are noted in a log file viewable by<br />

selecting Synchronize > Reconcile > Log > View (Figure 211).<br />

Figure 211<br />

Viewing the log file<br />

<strong>Optivity</strong> <strong>Telephony</strong> <strong>Manager</strong> <strong>System</strong> <strong>Administration</strong>

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