Optivity Telephony Manager: System Administration - BT Business

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254 Common services Select All to select all text in the session window. Find to locate selected text in the session window. Retrieving CDR data from Survivable IP systems When in survival mode, the survivable expansion cabinets and survivable media gateways operate as if they are standalone Meridian 1 PBX 11C Cabinet or CS 1000 systems. Call Detail Records (CDR) and Traffic Measurements (TRF) are generated only by the expansion cabinets and the media gateways when the systems are operating in survival mode. In the event that an expansion cabinet or media gateway enters survival mode, it is possible to collect CDR records from the expansion cabinet or media gateway. These records must be manually retrieved, using the XModem procedure, when the expansion cabinet or media gateway returns to normal mode. XModem procedure Call Detail Records (CDR) are generated only by the Meridian 1 PBX 11C Cabinet and the survivable media gateways when the system is running in survival mode. The CDR are deleted from the survivable cabinet or survivable media gateway once they have been successfully transferred to the PC. The XCDR command in LD 143 transfers the CDR file from the Meridian 1 PBX 11C Cabinet or the media gateway directly to the OTM PC. There is one CDR file stored on each expansion cabinet or media gateway. To retrieve the CDR files stored on the survivable expansion cabinets or the survivable media gateways using XModem: Procedure 39 Retrieve CDR files 1 Establish a connection between the PC and the main cabinet of the Meridian 1 PBX 11C Cabinet or the call server of the CS 1000 system. This may be done either remotely through the use of a modem or directly through the use of a serial cable and a modem eliminator. 2 Use a terminal emulation program such as HyperTerminal to begin a TTY session with the system using either the modem or SDI cable. 3 From the PC, go to LD 143 and type XCDR. 4 When the system asks for an expansion cabinet number, enter the number assigned to the expansion cabinet or media gateway that contains the dba.cdr file that you want to retrieve. The system responds: 553-3001-330 Standard 3.00 August 2005
Common services 255 Getting CDR file for EXP_CAB Ready to transmit... 5 You must invoke the XModem protocol on the PC to receive the CDR file. For example, use the HyperTerminal transfer function to receive the file using XModem protocol. 6 Name the file. You may give any name you want to the file being received. Use a file name that will not overwrite any DBA-specific files if DBA is used to retrieve CDR/Traffic files from the main cabinet of the Meridian 1 PBX 11C Cabinet or the call server of the CS 1000 system. 7 Parse the file into the main cabinet or call server’s database on the PC. For information on importing CDR data into Billing applications, refer to Optivity Telephony Manager: Telemanagement Applications (553-3001-331). PBX Database Disaster Recovery End of Procedure PBX Database Disaster Recovery provides a quick way to perform a database backup and restore or to schedule a database backup. You can schedule or manually start a backup operation, and the application connects to the switch and retrieves the database files. You can manually start a restore operation to restore the database file to the system. Before performing the restore operation, you must establish a live session with the switch. PBX Database Disaster Recovery runs separate from the normal database backup feature: Electronic Data Dump (EDD). The PBX Database Disaster Recovery feature is available for all systems configured in the OTM Navigator. Since survivable expansion cabinets and survivable media gateways are configured as separate systems in the Navigator, the Disaster Recovery feature is available to both the main cabinet, or call server, and the survivable expansion cabinets, or media gateways. You do not need to back up the expansion cabinets and media gateways. Any data that is restored to an expansion cabinet, or media gateway, while it is operating in survival mode is overwritten by the database of the main cabinet, or call server, when the system returns to normal mode. A backup can be run on a PC that is not the PC used for collecting live CDR or Traffic data, or both. Optivity Telephony Manager System Administration
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Title page 553-3001-330 August 2005
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SNMP Development Kit,written by Jam
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own data and information and for ma
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Revision history August 2005 Septem
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Contents Revision history . . . . .
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Backup and Restore . . . . . . . .
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Maintenance applications . . . . .
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TBSWEB . . . . . . . . . . . . . .
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Figures Figure 1 OTM alarm manageme
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Figure 34 Add Media Gateways dialog
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Figure 68 Scheduling window . . . .
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Figure 102 Write to File dialog box
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Figure 136 Restore Warning (Single
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Figure 170 Key Assignments dialog b
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Figure 204 Synchronization dialog b
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Figure 238 Example blank report for
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Figure 272 VMB fields . . . . . . .
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Figure 306 PE Shelves window . . .
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Figure 340 OTM Status page . . . .
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Figure 374 Maintenance Pages Find T
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Figure 408 Telephone Troubleshootin
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Figure 442 Language Selection . . .
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Tables Table 1 Meridian 1 systems t
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Table 34 Alarm Banner dialog box it
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Comparing Windows and Web Navigator
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Section 1 Introduction Contents Abo
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About this document Subject Applica
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About this document 55 Installing O
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About this document 57 Text convent
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About this document 59 Meridian 1 I
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About this document 61 Online CD-RO
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About OTM A single point of managem
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About OTM 65 Alarm Banner Events Sy
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About OTM 67 CAUTION — Service In
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About OTM 69 List of telephone exte
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About OTM 71 Alarm management compo
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About OTM 73 Traffic analysis See t
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Section 2 Windows Navigator Content
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Using Windows Navigator Logging on
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Using Windows Navigator 79 Windows
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Common services Migrating User Temp
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Station Administration The Station
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Alarm management Alarm management c
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Alarm management 567 Optivity NMS I
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Maintenance applications Help This
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Inventory Reporting The OTM Invento
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Traffic Analysis Traffic Analysis c
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Traffic Analysis 689 (1) Traffic Da
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Traffic Analysis 697 7 In the Optio
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Section 3 Web Navigator Contents 74
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Using Web Navigator Overview Two ca
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Using Web Navigator 753 Figure 343
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Using Web Navigator 755 Resize a co
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Status bar Virtual System Terminal
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Using Web Navigator 761 View Menu H
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Using Web Navigator 777 The Device
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Using Web Navigator 789 Find Teleph
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Figure 379 PE unit data after apply
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Web Station 797 Web Station Telepho
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Web Station 803 Figure 384 Confirm
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Web Station 805 Figure 386 shows th
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Web Station 809 Figure 390 Select M
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Web Station 811 Figure 392 Changed
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Web Station 813 Figure 394 Key Chan
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Web Station 815 Figure 397 CFW key
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Web Station 817 4 Click Confirm. A
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Web Station 819 To search by DN, en
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Web Station 821 Telephone Features
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Web Station 825 Telephone Troublesh
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Figure 410 Station Validation Resul
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Web Station 829 If the telephone is
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Web Station 831 Directory Update Fi
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Web Station 833 Figure 419 Director
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9 Click Submit to make the change.
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Web Station 837 Procedure 168 Chang
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Web Station 839 Sync Logs Site-Syst
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Web Station 841 Figure 424 Sync Log
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Web Administration 843 Web Administ
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Web Administration 857 Procedure 17
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Web Administration 863 Details tab
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Web Desktop Services OTM Web Deskto
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Web Desktop Services 869 Figure 443
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Web Desktop Services 873 Billing Re
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Appendix A: Script file summary Thi
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Appendix A: Script file summary 877
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Appendix A: Script file summary 879
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Appendix B: Control files included
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Appendix C: Comparison of OTM Windo
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Appendix C: Comparison of OTM Windo
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Index A access telephones, 857 Web
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Desktop Services, Web, 867 EndUser
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assign a Pilot DN, 429 remove featu
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scripting, 594 comments, 617 condit
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upload CPND data, 468 User Authenti
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Family Product Manual Contacts Copy
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