Optivity Telephony Manager: System Administration - BT Business

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334 Utilities Table 25 LDAP frequently asked questions (Part 3 of 4) How can I perform mass changes in OTM? The Global Update function within OTM allows you to change common data values across multiple stations. Data import/export can also be used to manage large data transactions. Can I perform mass changes using LDAP Synchronization? Does OTM use a proprietary database? If so, can I use ODBC-compliant SQL commands to perform synchronization? 553-3001-330 Standard 3.00 August 2005 Question Answer How do I use the Import/Export Utility to populate user data in the OTM directory? I want to synchronize the fields in both directions from LDAP server to OTM and from OTM to LDAP server. Is this possible? Does OTM LDAP synchronization work with CallPilot? The function of LDAP Synchronization Utility is to keep data aligned, not to import data. When you perform a lookup on an LDAP server and link a subscriber for synchronization, many of the subscriber’s properties are copied to the OTM directory; however, this is done one subscriber at a time. The Import/ Export utility is a better option for bulk import operations. OTM utilizes several databases in its various applications. These databases are not accessible to you except through OTM applications and the Import/Export utility. 1. Use data import to import a set of Last Names and UIDs. For an example, see “Importing LDAP ID (UID) Using an Entity’s Extension Number (DN)” on page 326. 2. Pull in all of the remaining attributes during the first sync routine. Yes, synchronization in both directions is one of the choices and is configurable for each field. For a list of fields and the recommend sync direction, see Table 22 on page 321. No, CallPilot does not support synchronization with an LDAP server, and does not support LDAP clients as an LDAP server.
Utilities 335 Client utility Table 25 LDAP frequently asked questions (Part 4 of 4) Question Answer I am adding a new messaging system (CallPilot or Meridian Mail). How do I import user information from the OTM Directory to the new messaging system? 1. Use the Import/Export utility to export relevant user data, such as Last Name, First Name, and Department, from the OTM directory to a comma separated file. 2. Edit the file to add the mailbox number for each user. 3. Use the edited file as the data file for importing to CallPilot using the AutoAdd function or to Meridian Mail using the AutoAdmin utility. Refer to the CallPilot or Meridian Mail administration guides for details. Use the Clients utility to update the OTM database when the host name or IP address of an OTM Client computer has changed. You also use the Clients utility to remove an OTM Client computer from the OTM database when you want to reassign the Client license to a new OTM Client. To launch the Clients utility, select Utilities > Clients in the OTM Navigator window. The dialog box shown in Figure 150 opens. Optivity Telephony Manager System Administration
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Title page 553-3001-330 August 2005
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SNMP Development Kit,written by Jam
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own data and information and for ma
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Revision history August 2005 Septem
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Contents Revision history . . . . .
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Backup and Restore . . . . . . . .
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Maintenance applications . . . . .
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TBSWEB . . . . . . . . . . . . . .
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Figures Figure 1 OTM alarm manageme
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Figure 34 Add Media Gateways dialog
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Figure 68 Scheduling window . . . .
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Figure 102 Write to File dialog box
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Figure 136 Restore Warning (Single
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Figure 170 Key Assignments dialog b
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Figure 204 Synchronization dialog b
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Figure 238 Example blank report for
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Figure 272 VMB fields . . . . . . .
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Figure 306 PE Shelves window . . .
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Figure 340 OTM Status page . . . .
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Figure 374 Maintenance Pages Find T
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Figure 408 Telephone Troubleshootin
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Figure 442 Language Selection . . .
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Tables Table 1 Meridian 1 systems t
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Table 34 Alarm Banner dialog box it
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Comparing Windows and Web Navigator
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Section 1 Introduction Contents Abo
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About this document Subject Applica
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About this document 55 Installing O
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About this document 57 Text convent
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About this document 59 Meridian 1 I
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About this document 61 Online CD-RO
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About OTM A single point of managem
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About OTM 65 Alarm Banner Events Sy
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About OTM 67 CAUTION — Service In
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About OTM 69 List of telephone exte
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About OTM 71 Alarm management compo
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Using Windows Navigator Logging on
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Common services Migrating User Temp
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Alarm management Alarm management c
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Maintenance applications Help This
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Inventory Reporting The OTM Invento
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Status bar Virtual System Terminal
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Figure 379 PE unit data after apply
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Figure 410 Station Validation Resul
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Web Station 839 Sync Logs Site-Syst
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Web Station 841 Figure 424 Sync Log
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Web Administration 843 Web Administ
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Appendix A: Script file summary Thi
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Appendix B: Control files included
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Appendix C: Comparison of OTM Windo
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Appendix C: Comparison of OTM Windo
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Index A access telephones, 857 Web
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Desktop Services, Web, 867 EndUser
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assign a Pilot DN, 429 remove featu
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scripting, 594 comments, 617 condit
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upload CPND data, 468 User Authenti
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Family Product Manual Contacts Copy
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