Optivity Telephony Manager: System Administration - BT Business

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480 Station Administration included in the import record, the module creates a new station record. If a DN or TN in the import file does not appear in the database, and LOC and INST are not provided, OTM generates an error message. Since the DN or TN is used as a merge key, it cannot be updated on single-line stations in OTM. Because Key 0 can be updated as a field independent of the DN, the Primary DN on multi-line stations can be updated. In this case, if an import record has a DN of 4000 and Key 0 is 4001, and the record is imported into a system that does not have a station with a Primary DN of 4000, a new station record is created (assuming that LOC and INST are included in the import record). LOC The location field (LOC) must be unique for each station in OTM. Ensure that there are no duplicate entries before importing the data file. The location field can be updated on existing stations by importing an alternative value. INST The instrument type (INST) must match the types available in OTM. Table 29 provides a list of valid INST values. Table 29 Instrument type values and descriptions (Part 1 of 2) INST Description INST Description INST Description 2500 Digitone Standard M8009 8009 Analog UNITY1 Unity I 500 Analog Standard M8314 8314 Analog UNITY2 Unity II M2006 2006 Digital M8417 8417 Analog UNITY3 Unity III M2008 2008 Digital M9009 9009 Analog DCS Digital Cordless Set M2009 2009 Digital M9216 9216 Analog 2002 Nortel IP Phone 2002 M2016S 2016 Secure Digital M9316 9316 Analog 2004 Nortel IP Phone 2004 M2018 2018 Digital MCU Meridian 2050 Nortel IP Softphone Communications Unit 2050 M2018S 2018 Secure Digital QSU60 SL-1 Telephone M3901 M3901 Digital M2112 2112 Digital QSU61 SL-1 Digit Display Telephone M3902 M3902 Digital M2216-1 2216 ACD-1 Digital QSU7 SL-1 ACD Telephone M3903 M3903 Digital M2216-2 2216 ACD-2 Digital QSU71 Meridian 1109 Compact M3904 M3904 Digital 553-3001-330 Standard 3.00 August 2005
Station Administration 481 Table 29 Instrument type values and descriptions (Part 2 of 2) INST Description INST Description INST Description M2317 2317 Digital QSU73 Meridian 1309 Compact TN The instrument type cannot be updated for existing stations by importing an alternative instrument type. The only way to modify the instrument type is to delete the existing station and build a new station record. Multiple types of stations can be updated using the same data file when the fields being imported are not unique to an instrument type. When importing a feature that is valid for a specific instrument type, a separate data file must be used. For example, when importing keys on digital stations, the data file should not include analog stations since keys are not valid on analog stations. The TN field must be input the same way that it would be input into OTM or a TTY using Loop, Shelf, Card, Unit addressing, for example, 4 0 0 0. For Option 11 and CS 1000 systems, the TNs are entered as: For example, when a Digital Line card is placed in the second slot of a Meridian 1 PBX 11C Cabinet, the TN for the first unit on this card is 2 0 0 0. Class of Service fields M3905 M3905 Call Center Digital M2616 2616 Digital R232 RS-232 PCA Personal Call Assistant M3000 3000 Touchphone R422 RS-422 2001 Nortel IP Phone 2001 CPVIP CallPilot Virtual IP Ports Loop = Card Slot Shelf = Always 0 Card = Always 0 Unit = Unit on the Card The following guidelines must be followed when entering values for Class of Service fields: Optivity Telephony Manager System Administration
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Title page 553-3001-330 August 2005
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SNMP Development Kit,written by Jam
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own data and information and for ma
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Revision history August 2005 Septem
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Contents Revision history . . . . .
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Backup and Restore . . . . . . . .
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Maintenance applications . . . . .
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TBSWEB . . . . . . . . . . . . . .
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Figures Figure 1 OTM alarm manageme
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Figure 34 Add Media Gateways dialog
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Figure 68 Scheduling window . . . .
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Figure 102 Write to File dialog box
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Figure 136 Restore Warning (Single
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Figure 170 Key Assignments dialog b
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Figure 204 Synchronization dialog b
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Figure 238 Example blank report for
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Figure 272 VMB fields . . . . . . .
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Figure 306 PE Shelves window . . .
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Figure 340 OTM Status page . . . .
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Figure 374 Maintenance Pages Find T
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Figure 408 Telephone Troubleshootin
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Figure 442 Language Selection . . .
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Tables Table 1 Meridian 1 systems t
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Table 34 Alarm Banner dialog box it
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Comparing Windows and Web Navigator
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Section 1 Introduction Contents Abo
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About this document Subject Applica
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About this document 55 Installing O
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About this document 57 Text convent
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About this document 59 Meridian 1 I
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About this document 61 Online CD-RO
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About OTM A single point of managem
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About OTM 65 Alarm Banner Events Sy
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About OTM 67 CAUTION — Service In
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About OTM 69 List of telephone exte
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About OTM 71 Alarm management compo
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About OTM 73 Traffic analysis See t
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Section 2 Windows Navigator Content
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Using Windows Navigator Logging on
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Using Windows Navigator 79 Windows
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Using Windows Navigator 81 Table 3
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Using Windows Navigator 83 Table 3
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Using Windows Navigator 87 Site fol
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Using Windows Navigator 91 Figure 9
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Common services Migrating User Temp
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Common services 97 Configuring site
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Common services 107 Adding a system
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Common services 111 Update System D
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Common services 117 password, you m
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Common services 121 Customer inform
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Common services 123 Figure 26 Custo
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Common services 125 CS 1000M Large
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Common services 127 Small Systems C
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Common services 129 Adding a Surviv
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Common services 133 18 For a Small
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Common services 135 Survivable Medi
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Common services 137 Procedure 6 1 S
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Common services 139 Deleting an MG
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Common services 145 Changing system
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Common services 153 View the CLI st
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Common services 157 Communication B
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Common services 159 OTM Directory S
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Common services 167 Figure 53 Enity
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Common services 169 f. Click one of
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Common services 171 Figure 55 Emplo
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Common services 173 16 Click Apply.
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Common services 175 Figure 57 Exces
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Common services 177 External partie
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Common services 179 If this box is
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Common services 181 Synchronization
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Common services 183 Corporate Direc
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Common services 185 Working with th
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Common services 187 Table 12 Help m
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Common services 189 of the Corporat
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Common services 201 — LOC - Locat
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Common services 205 Table 15 Suppor
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Common services 207 Procedure 29 Co
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Common services 219 10 Enter: ether
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Common services 221 OTM System Term
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Common services 223 Figure 80 Curre
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Common services 225 Using the I/O N
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Common services 227 VT220 — LD 40
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Common services 229 Figure 84 VT220
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Common services 231 View menu The f
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Common services 235 System Monitor
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Common services 239 CPU%: The perce
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Common services 243 Data Buffering
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Common services 245 Procedure 36 En
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Common services 247 To start a new
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Common services 251 Small systems c
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Common services 253 View session da
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Common services 255 Getting CDR fil
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Common services 257 The DBA applica
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Common services 259 Define the Rule
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Common services 261 Configured Acti
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Common services 263 Figure 101 SNMP
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Common services 265 Procedure 44 Co
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Common services 267 The Event field
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Utilities Scheduler This section co
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Utilities 271 Figure 108 Scheduler
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Utilities 273 Import and Export Imp
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Utilities 275 Selecting import conf
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Utilities 277 Table 19 Import updat
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Utilities 279 This includes such in
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Utilities 281 5 Export Profile Form
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Utilities 283 Database Compact and
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Utilities 285 Media, files, and dat
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Utilities 287 Disaster Recovery An
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Utilities 291 d. For Full OTM , the
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Utilities 293 Figure 116 Backup Inf
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Utilities 295 Figure 118 Backing up
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Utilities 301 Do not check if you a
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Utilities 303 a. For all sites, all
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Utilities 307 Figure 137 Restoring
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Utilities 309 Figure 139 OTM Restor
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Utilities 311 Setting up LDAP synch
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Utilities 313 Note: Typically, the
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Utilities 315 9 Select the associat
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Utilities 319 Figure 144 LDAP Synch
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Utilities 321 Table 22 provides the
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Utilities 323 Table 22 LDAP recomme
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Utilities 325 Table 23 Sources for
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Utilities 327 Figure 146 Import - T
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Utilities 329 Figure 148 Corporate
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Utilities 331 LDAP troubleshooting
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Utilities 333 Table 25 LDAP frequen
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Utilities 335 Client utility Table
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Utilities 337 3 Edit the host name
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Utilities 339 viewing or reviewing,
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Station Administration The Station
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Station Administration 343 When you
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Station Administration 345 Menus an
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Station Administration 347 Audit Sy
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Station Administration 349 Sorting
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Station Administration 351 Station
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Station Administration 353 Managing
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Station Administration 355 Template
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Station Administration 357 Figure 1
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Station Administration 359 Display
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Station Administration 361 Deleting
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Station Administration 363 restored
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Station Administration 365 Updating
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Station Administration 369 Key base
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Station Administration 371 Director
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Station Administration 373 Create n
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Station Administration 375 Key Assi
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Station Administration 379 data lis
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Station Administration 381 1250 (12
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Station Administration 385 The Key
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Station Administration 387 Designat
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Station Administration 391 Setting
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Station Administration 393 however,
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Station Administration 395 While pa
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Station Administration 397 Changing
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Station Administration 399 CPND dat
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Station Administration 401 Accessin
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Station Administration 405 Summary
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Station Administration 407 Your req
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Station Administration 409 List Man
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Station Administration 415 Work wit
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Station Administration 417 Create a
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Station Administration 421 4 Click
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Station Administration 425 Work wit
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Station Administration 531 function
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Station Administration 537 Modifyin
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Station Administration 541 Filters
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Station Administration 553 DN field
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Station Administration 555 CPND The
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Station Administration 557 MCR SCN
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Station Administration 559 4 From t
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Alarm management Alarm management c
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Alarm management 565 Figure 277 Sit
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Alarm management 567 Optivity NMS I
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Alarm management 569 3 Enter System
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Alarm management 571 Opening the Ev
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Alarm management 573 Event list The
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Alarm management 577 Figure 282 A p
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Alarm management 579 Figure 284 Eve
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Alarm management 585 Opening the Al
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Alarm management 601 Example: count
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Alarm management 605 The when const
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Alarm management 607 } } } } } } }
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Alarm management 609 Example: // (n
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Alarm management 611 local user acc
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Alarm management 613 For Optivity N
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Alarm management 623 // Assign $Nam
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Alarm management 625 Figure 290 Ala
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Alarm management 633 Generating the
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Maintenance applications Help This
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Maintenance applications 641 For He
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Maintenance applications 643 Menu c
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Inventory Reporting The OTM Invento
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Inventory Reporting 677 Figure 313
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Inventory Reporting 681 Table 58 Se
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Inventory Reporting 683 Download an
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Traffic Analysis Traffic Analysis c
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Traffic Analysis 689 (1) Traffic Da
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Traffic Analysis 691 Daily: Data Co
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Traffic Analysis 693 Run OTM and op
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Traffic Analysis 695 4 Click Traffi
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Traffic Analysis 697 7 In the Optio
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Traffic Analysis 699 Trunks Custome
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Traffic Analysis 701 System Thresho
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Traffic Analysis 703 Trunk Attendan
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ESN Analysis and Reporting Tool Int
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ESN Analysis and Reporting Tool 707
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Section 3 Web Navigator Contents 74
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Using Web Navigator Overview Two ca
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Using Web Navigator 747 Equipment O
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Using Web Navigator 749 In the Site
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Using Web Navigator 751 Web DECT Ap
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Using Web Navigator 753 Figure 343
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Using Web Navigator 755 Resize a co
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Status bar Virtual System Terminal
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Using Web Navigator 761 View Menu H
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Figure 359 Core CPU Maintenance tes
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Using Web Navigator 775 The I/O Por
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Using Web Navigator 777 The Device
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Using Web Navigator 787 PE Cards pa
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Using Web Navigator 789 Find Teleph
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Figure 379 PE unit data after apply
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Web Station 797 Web Station Telepho
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Web Station 799 Figure 381 Find Tel
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Web Station 801 Telephone General p
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Web Station 803 Figure 384 Confirm
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Web Station 805 Figure 386 shows th
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Web Station 807 If you change the N
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Web Station 809 Figure 390 Select M
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Web Station 811 Figure 392 Changed
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Web Station 813 Figure 394 Key Chan
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Web Station 815 Figure 397 CFW key
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Web Station 817 4 Click Confirm. A
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Web Station 819 To search by DN, en
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Web Station 821 Telephone Features
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Web Station 823 Telephone Details p
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Web Station 825 Telephone Troublesh
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Figure 410 Station Validation Resul
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Web Station 829 If the telephone is
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Web Station 831 Directory Update Fi
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Web Station 833 Figure 419 Director
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9 Click Submit to make the change.
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Web Station 837 Procedure 168 Chang
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Web Station 839 Sync Logs Site-Syst
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Web Station 841 Figure 424 Sync Log
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Web Administration 843 Web Administ
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Web Administration 845 Figure 427 S
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Web Administration 847 Figure 429 S
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Web Administration 849 Figure 430 C
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Web Administration 851 Figure 432 V
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Web Administration 857 Procedure 17
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Web Administration 863 Details tab
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Web Administration 865 Language Sel
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Web Desktop Services OTM Web Deskto
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Web Desktop Services 869 Figure 443
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Web Desktop Services 871 Address fi
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Web Desktop Services 873 Billing Re
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Appendix A: Script file summary Thi
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Appendix A: Script file summary 877
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Appendix A: Script file summary 879
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Appendix B: Control files included
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Appendix C: Comparison of OTM Windo
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Appendix C: Comparison of OTM Windo
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Index A access telephones, 857 Web
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Desktop Services, Web, 867 EndUser
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assign a Pilot DN, 429 remove featu
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scripting, 594 comments, 617 condit
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upload CPND data, 468 User Authenti
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Family Product Manual Contacts Copy
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