Optivity Telephony Manager: System Administration - BT Business

Station Administration 533
To modify a Sort Header after it has been specified, select Section > Sort Field . (It will
only be available if the cursor is positioned in a Sort Header.) From this dialog box, click
Sort Fields to display the list of data fields (Figure 256).
Summary information can be specified in the Sort Fields, as well. On a report sorted by
department, it is possible to print each department name once, by specifying the
Department field in the Sort Header section and not in the Detail section (Figure 257).
Figure 257
Adding summary information in the Sort Header section
The Sort Header section prints only when the Sort Header's field value changes. It uses
the data field on the first record in the new sort group. Typically, the data field chosen
to print in the Sort Header should be the same field on which the data are being sorted.
Specify any special printer considerations for this report
The Report Generator allows each report form to contain special printer information.
Some reports might be designed to print in landscape mode, while others should print in
portrait mode. Some reports may require a special printer (an impact printer with special
forms, for example).
To select a printer, select File > Print Setup and click Properties to specify special
print instructions (Figure 258).
Optivity Telephony Manager System Administration