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Optivity Telephony Manager: System Administration - BT Business

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Common services 249<br />

7 Select the Collect boxes to select the types of data (CDR or Traffic, or both) that DBA<br />

will buffer.<br />

8 Select Connect Now to connect to the selected system and begin a live data session.<br />

Nortel recommends using a live connection, rather than using a hard drive, to collect<br />

data from Large <strong>System</strong>s.<br />

If you do not buffer all available data types, a dialog box appears asking you to<br />

confirm your selection.<br />

A new window opens within your DBA main window. The host name of the<br />

connected system appears on the title bar. DBA uses this session window to provide<br />

information about the live data session. (See “View session data” on page 253.)<br />

Leave the session window open to maintain the live data session. If you close the<br />

window, the live session terminates. If the session terminates, the system begins<br />

sending buffered data to one of the following devices, depending on the session<br />

parameters you set when establishing the connection:<br />

Hard drive (not recommended for 11C and CS 1000 systems)<br />

PCMCIA card (11C and CS 1000 systems)<br />

Guidelines for use of DBA CDR and Traffic data<br />

The CDR and Traffic data that is collected from a system is normally processed by<br />

applications that are integrated with OTM. This includes the Telecom Billing <strong>System</strong><br />

and Traffic Analysis. It is possible to have this data processed by third party vendors,<br />

providing the guidelines in this section are followed.<br />

The CDR and Traffic data files are stored on the OTM server in the folder for the system,<br />

for example "Nortel\Common Data\Sample Site\Sample Meridian 1". The following<br />

file names are used:<br />

detail1.img - for CDR data<br />

traffic.dmp - for Traffic data<br />

DBA collects data from systems continuously and merges it into the detail1.img and<br />

traffic.dmp files every 15 minutes. If a file is being used by another application, the<br />

merge will be done at the next 15 minute interval.<br />

The system folder containing the data files may be accessed by sharing the Nortel folder<br />

on the network, making it available to applications on other PCs. Similar security<br />

guidelines should be followed as for sharing the folder for OTM PC client access (see<br />

the OTM Installation NTP for details). Note that only approved applications may reside<br />

<strong>Optivity</strong> <strong>Telephony</strong> <strong>Manager</strong> <strong>System</strong> <strong>Administration</strong>

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