Optivity Telephony Manager: System Administration - BT Business

178 Common services
Figure 58
Station Data dialog box
Only the First Name and Last Name in the OTM Directory are synchronized with the
system. The name and department information is used by the OTM Corporate Directory
application. To ensure that the Directory and Station databases are synchronized, select
Partial Audit from the File menu.
Linking through the CPND window:
When the Link To Directory check box is selected, the CPND name that appears in the
CPND application is the same as the Display Name attribute in the Additional Info tab
of the Employee Editor. The CPND name is the name that will appear on telephone
displays for calls made from the associated DN.
The system stores employee first and last names for use with Call Party Name Display
(CPND). When an employee name linked to a DN changes, the Station data updates and
is flagged as “changed.” This information is updated in the system during the next
synchronization.
The CPND dialog box contains a Link to Directory check box that places First and Last
name information from the OTM Directory into the CPND Name for this DN.
553-3001-330 Standard 3.00 August 2005