Optivity Telephony Manager: System Administration - BT Business

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494 Station Administration Error messages This section provides examples of three error messages that may be encountered while using the Import feature: The message shown in Figure 224 appears when the Location code (LOC) is not unique or if the station record is being updated by another user. To avoid this message, ensure that the Location used does not already exist in OTM, that all of the records being imported have unique Location codes, and that other users are not attempting to update the stations that are being imported. Figure 224 Import error message - duplicate key value The message shown in Figure 225 appears when the DN in the import record is not found in the Station Administration database and a Location code (LOC) is not provided in the import record that would allow OTM to build a new station. If a new station record should have been created, ensure that the import record contains a Location code (LOC) and Instrument Type (INST) in addition to the DN. If the purpose of the import was to update an existing DN, this message indicates that the DN was not found. Figure 225 Import error message - no Location code (LOC) value in file The message shown in Figure 226 appears when the DN in the import record is not found in the Station Administration database and an Instrument Type (INST) is not provided in the import record that would allow OTM to build a new station. If a new 553-3001-330 Standard 3.00 August 2005
Station Administration 495 Generating reports Overview station record should have been created, ensure that the import record contains a Location code (LOC) and Instrument Type (INST) in addition to the DN. If the purpose of the import was to update an existing DN, this message indicates that the DN was not found. Figure 226 Import error message - no Instrument Type (INST) value in file The Report Generator module lets you create, view, print, and change custom reports. Access the Report Generator module by choosing File - Reports in the CPND and Station Administration modules. OTM supplies several standard report forms for reporting OTM data. In addition, the Reports Generator module contains a form editor that lets you create custom report forms or edit existing forms. It also contains a viewer that lets you print reports or browse reports on the screen. A report executor lets you run the reports to the viewer for screen display, to a file, or to a printer. Custom selectable criteria allow you to tailor the report listing. Reports considerations Reports and text files All log report activity is performed, by default, in the current working directory for the System (the system subdirectory in your PC system). Other reports are sent to the PC directory of your choice. Here is a list of text files with the appropriate extension found in the working directory: Report Forms (filename.FRM) Optivity Telephony Manager System Administration
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Title page 553-3001-330 August 2005
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SNMP Development Kit,written by Jam
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own data and information and for ma
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Revision history August 2005 Septem
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Contents Revision history . . . . .
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Backup and Restore . . . . . . . .
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Maintenance applications . . . . .
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TBSWEB . . . . . . . . . . . . . .
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Figures Figure 1 OTM alarm manageme
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Figure 34 Add Media Gateways dialog
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Figure 68 Scheduling window . . . .
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Figure 102 Write to File dialog box
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Figure 136 Restore Warning (Single
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Figure 170 Key Assignments dialog b
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Figure 204 Synchronization dialog b
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Figure 238 Example blank report for
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Figure 272 VMB fields . . . . . . .
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Figure 306 PE Shelves window . . .
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Figure 340 OTM Status page . . . .
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Figure 374 Maintenance Pages Find T
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Figure 408 Telephone Troubleshootin
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Figure 442 Language Selection . . .
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Tables Table 1 Meridian 1 systems t
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Table 34 Alarm Banner dialog box it
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Comparing Windows and Web Navigator
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Section 1 Introduction Contents Abo
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About this document Subject Applica
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About this document 55 Installing O
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About this document 57 Text convent
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About this document 59 Meridian 1 I
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About this document 61 Online CD-RO
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About OTM A single point of managem
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About OTM 65 Alarm Banner Events Sy
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About OTM 67 CAUTION — Service In
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About OTM 69 List of telephone exte
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About OTM 71 Alarm management compo
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About OTM 73 Traffic analysis See t
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Section 2 Windows Navigator Content
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Using Windows Navigator Logging on
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Using Windows Navigator 79 Windows
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Using Windows Navigator 81 Table 3
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Using Windows Navigator 91 Figure 9
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Common services Migrating User Temp
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Common services 201 — LOC - Locat
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Common services 225 Using the I/O N
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Common services 263 Figure 101 SNMP
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Common services 267 The Event field
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Utilities Scheduler This section co
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Utilities 273 Import and Export Imp
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Utilities 275 Selecting import conf
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Utilities 277 Table 19 Import updat
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Utilities 281 5 Export Profile Form
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Utilities 285 Media, files, and dat
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Utilities 301 Do not check if you a
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Utilities 309 Figure 139 OTM Restor
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Utilities 311 Setting up LDAP synch
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Utilities 313 Note: Typically, the
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Utilities 319 Figure 144 LDAP Synch
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Utilities 327 Figure 146 Import - T
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Utilities 329 Figure 148 Corporate
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Utilities 331 LDAP troubleshooting
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Utilities 333 Table 25 LDAP frequen
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Utilities 335 Client utility Table
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Utilities 337 3 Edit the host name
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Utilities 339 viewing or reviewing,
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Station Administration The Station
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Station Administration 343 When you
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Station Administration 361 Deleting
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Station Administration 363 restored
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Station Administration 365 Updating
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Station Administration 369 Key base
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Station Administration 379 data lis
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Station Administration 381 1250 (12
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Station Administration 385 The Key
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Station Administration 387 Designat
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Station Administration 391 Setting
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Station Administration 399 CPND dat
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Station Administration 405 Summary
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Station Administration 553 DN field
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Alarm management Alarm management c
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Alarm management 567 Optivity NMS I
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Maintenance applications Help This
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Inventory Reporting The OTM Invento
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Traffic Analysis Traffic Analysis c
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Section 3 Web Navigator Contents 74
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Using Web Navigator Overview Two ca
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Using Web Navigator 753 Figure 343
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Status bar Virtual System Terminal
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Using Web Navigator 761 View Menu H
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Using Web Navigator 777 The Device
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Using Web Navigator 787 PE Cards pa
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Using Web Navigator 789 Find Teleph
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Figure 379 PE unit data after apply
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Web Station 797 Web Station Telepho
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Web Station 799 Figure 381 Find Tel
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Web Station 805 Figure 386 shows th
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Web Station 809 Figure 390 Select M
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Web Station 811 Figure 392 Changed
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Web Station 813 Figure 394 Key Chan
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Web Station 815 Figure 397 CFW key
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Web Station 817 4 Click Confirm. A
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Web Station 819 To search by DN, en
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Web Station 821 Telephone Features
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Web Station 825 Telephone Troublesh
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Figure 410 Station Validation Resul
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Web Station 829 If the telephone is
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Web Station 833 Figure 419 Director
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9 Click Submit to make the change.
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Web Station 837 Procedure 168 Chang
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Web Station 839 Sync Logs Site-Syst
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Web Station 841 Figure 424 Sync Log
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Web Administration 843 Web Administ
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Web Administration 857 Procedure 17
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Web Administration 863 Details tab
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Web Desktop Services 869 Figure 443
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Appendix A: Script file summary Thi
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Appendix A: Script file summary 877
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Appendix A: Script file summary 879
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Appendix B: Control files included
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Appendix C: Comparison of OTM Windo
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Appendix C: Comparison of OTM Windo
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Index A access telephones, 857 Web
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Desktop Services, Web, 867 EndUser
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assign a Pilot DN, 429 remove featu
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scripting, 594 comments, 617 condit
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upload CPND data, 468 User Authenti
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Family Product Manual Contacts Copy
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