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Optivity Telephony Manager: System Administration - BT Business

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ESN Analysis and Reporting Tool 735<br />

Figure 335<br />

Secondary Databases Confirmation<br />

3 Click Yes. The Secondary entry is deleted from the Primary database, and the<br />

Secondary flag in the Secondary database is cleared.<br />

Note: The option to View Secondary Databases is disabled if the ESN database is<br />

flagged as a Secondary.<br />

Replacing the ESN database<br />

Changing Databases<br />

End of Procedure<br />

Replacing a Primary or a Secondary ESN database is not allowed, the menu item that<br />

launches the ESN Setup Wizard is disabled.<br />

To replace the database, delete the existing database and synchronize with the<br />

Communication Server. A new database can then be added.<br />

Change operations (NEW, CHG, OUT) performed on the Primary ESN database are<br />

automatically propagated to all linked Secondary databases.<br />

Modules in the ESN ART application have dependencies to each other that can result in<br />

data conflict if certain properties are not set correctly. Table 63 describes the<br />

dependencies between the modules.<br />

<strong>Optivity</strong> <strong>Telephony</strong> <strong>Manager</strong> <strong>System</strong> <strong>Administration</strong>

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