Optivity Telephony Manager: System Administration - BT Business

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468 Station Administration Transmit The CUR record is primarily used for web-based Station Administration, where the interface must show the current configuration of the switch, as opposed to a configuration with information pending. CUR Record and Global Update A record with a CUR status does not change to another state (CHG, RPL, OUT, NEW, TRN), and a record with another status does not change to CUR following a Global Update of the database. Generating Reports When you select a form file to run a report, you are presented with check boxes for each of the Sync statuses. Select the box to include records with the corresponding status in the subsequent report. List Manager and Corporate Directory List Manager and Corporate Directory allow you to associate a set of stations to a list and generate customized directory reports. Neither application includes CUR records in reports or lists. Forms interface When using the Forms interface to view a CUR record, the OK button in the Update dialog box is disabled, as CUR records cannot be modified. This task updates the system data block with selected data from the OTM database. You can select data items in the current list window (Station or CPND). When you choose Synchronize - Transmit in the Station or CPND module, a submenu allows you to select criteria for uploading data to the system. The submenu contains the following items: Selected: Upload only selected items in the current list of CPND or stations. Log: View or clear a log of communications activity. Selecting data to transmit Before transmitting data, minimize the Station window to maximize transmission of data. 553-3001-330 Standard 3.00 August 2005
Station Administration 469 You can select items in the Station list or CPND list window to upload to the system (refer to “Station Global Update” on page 442). The OTM data overwrites the data currently residing in the system for the selected items. When you choose Synchronize - Transmit - Selected, you are prompted to set up the communications task. Communications logs All communications activity is recorded in log files that are stored in the current working directory of your OTM administration modules. There are seven separate log files. The names follow normal PC conventions, as follows: RTRSTN.LOG: Station data retrieve TRNSTN.LOG: Station data transmit RTRCPND.LOG: CPND data retrieve. TRNcpnd.LOG: CPND data transmit RTRNAME.LOG: CPND data retrieve TRNNAME.LOG: CPND data transmit OVL81RTR.LOG: Reconcile data transmit noting deleted sets information Each of these logs is accessed from the Log menu in the appropriate module’s Synchronization - Transmit or Receive menu. When you choose Log, a submenu provides the following items: View: Sends the log file to the viewer so you can browse or print the log. Log activity is appended to the end of the file, so the most recent activity is at the bottom of the viewer. See “OTM file Viewer” on page 503. Clear: Clears the log file. Do this occasionally so that the file does not get too large. There is no limit to the size of the log files, but there is a limit to the size of log files that the viewer can handle. There is a 100-page limit on log files for viewing from Synchronize - Log - View. During station retrieval, limit the amount of activity in other Windows tasks. During long station retrievals, or if there is sufficient activity in other Windows processes, the capacity of the communications buffer can be exceeded. This condition terminates the retrieval process to prevent erroneous data from being entered into the station database. Optivity Telephony Manager System Administration
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Title page 553-3001-330 August 2005
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SNMP Development Kit,written by Jam
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own data and information and for ma
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Revision history August 2005 Septem
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Contents Revision history . . . . .
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Backup and Restore . . . . . . . .
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Maintenance applications . . . . .
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TBSWEB . . . . . . . . . . . . . .
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Figures Figure 1 OTM alarm manageme
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Figure 34 Add Media Gateways dialog
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Figure 68 Scheduling window . . . .
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Figure 102 Write to File dialog box
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Figure 136 Restore Warning (Single
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Figure 170 Key Assignments dialog b
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Figure 204 Synchronization dialog b
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Figure 238 Example blank report for
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Figure 272 VMB fields . . . . . . .
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Figure 306 PE Shelves window . . .
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Figure 340 OTM Status page . . . .
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Figure 374 Maintenance Pages Find T
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Figure 408 Telephone Troubleshootin
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Figure 442 Language Selection . . .
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Tables Table 1 Meridian 1 systems t
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Table 34 Alarm Banner dialog box it
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Comparing Windows and Web Navigator
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Section 1 Introduction Contents Abo
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About this document Subject Applica
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About this document 55 Installing O
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About this document 57 Text convent
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About this document 59 Meridian 1 I
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About this document 61 Online CD-RO
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About OTM A single point of managem
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About OTM 65 Alarm Banner Events Sy
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About OTM 67 CAUTION — Service In
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About OTM 69 List of telephone exte
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About OTM 71 Alarm management compo
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About OTM 73 Traffic analysis See t
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Section 2 Windows Navigator Content
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Using Windows Navigator Logging on
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Using Windows Navigator 79 Windows
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Using Windows Navigator 81 Table 3
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Using Windows Navigator 83 Table 3
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Using Windows Navigator 91 Figure 9
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Common services Migrating User Temp
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Common services 175 Figure 57 Exces
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Common services 179 If this box is
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Common services 181 Synchronization
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Common services 187 Table 12 Help m
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Common services 255 Getting CDR fil
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Common services 263 Figure 101 SNMP
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Common services 267 The Event field
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Utilities Scheduler This section co
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Utilities 271 Figure 108 Scheduler
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Utilities 273 Import and Export Imp
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Utilities 275 Selecting import conf
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Utilities 277 Table 19 Import updat
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Utilities 279 This includes such in
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Utilities 281 5 Export Profile Form
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Utilities 283 Database Compact and
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Utilities 285 Media, files, and dat
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Utilities 287 Disaster Recovery An
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Utilities 301 Do not check if you a
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Utilities 307 Figure 137 Restoring
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Utilities 309 Figure 139 OTM Restor
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Utilities 311 Setting up LDAP synch
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Utilities 313 Note: Typically, the
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Utilities 319 Figure 144 LDAP Synch
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Utilities 321 Table 22 provides the
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Utilities 323 Table 22 LDAP recomme
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Utilities 327 Figure 146 Import - T
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Utilities 329 Figure 148 Corporate
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Utilities 331 LDAP troubleshooting
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Utilities 333 Table 25 LDAP frequen
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Utilities 335 Client utility Table
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Utilities 337 3 Edit the host name
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Utilities 339 viewing or reviewing,
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Station Administration The Station
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Station Administration 343 When you
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Station Administration 345 Menus an
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Station Administration 351 Station
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Station Administration 353 Managing
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Station Administration 355 Template
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Station Administration 357 Figure 1
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Station Administration 359 Display
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Station Administration 361 Deleting
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Station Administration 363 restored
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Station Administration 365 Updating
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Station Administration 369 Key base
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Station Administration 371 Director
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Station Administration 379 data lis
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Station Administration 385 The Key
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Station Administration 391 Setting
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Station Administration 393 however,
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Station Administration 399 CPND dat
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Station Administration 405 Summary
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Station Administration 407 Your req
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Station Administration 415 Work wit
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Station Administration 553 DN field
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Alarm management Alarm management c
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Alarm management 567 Optivity NMS I
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Alarm management 571 Opening the Ev
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Maintenance applications Help This
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Inventory Reporting The OTM Invento
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Traffic Analysis Traffic Analysis c
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Traffic Analysis 697 7 In the Optio
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Section 3 Web Navigator Contents 74
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Using Web Navigator Overview Two ca
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Using Web Navigator 753 Figure 343
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Using Web Navigator 755 Resize a co
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Status bar Virtual System Terminal
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Using Web Navigator 761 View Menu H
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Using Web Navigator 777 The Device
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Using Web Navigator 787 PE Cards pa
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Using Web Navigator 789 Find Teleph
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Figure 379 PE unit data after apply
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Web Station 797 Web Station Telepho
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Web Station 799 Figure 381 Find Tel
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Web Station 805 Figure 386 shows th
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Web Station 809 Figure 390 Select M
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Web Station 811 Figure 392 Changed
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Web Station 813 Figure 394 Key Chan
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Web Station 817 4 Click Confirm. A
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Web Station 819 To search by DN, en
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Web Station 821 Telephone Features
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Web Station 823 Telephone Details p
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Web Station 825 Telephone Troublesh
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Figure 410 Station Validation Resul
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Web Station 829 If the telephone is
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Web Station 831 Directory Update Fi
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Web Station 833 Figure 419 Director
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9 Click Submit to make the change.
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Web Station 837 Procedure 168 Chang
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Web Station 839 Sync Logs Site-Syst
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Web Station 841 Figure 424 Sync Log
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Web Administration 843 Web Administ
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Web Desktop Services 869 Figure 443
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Web Desktop Services 873 Billing Re
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Appendix A: Script file summary Thi
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Appendix A: Script file summary 877
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Appendix A: Script file summary 879
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Appendix B: Control files included
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Appendix C: Comparison of OTM Windo
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Appendix C: Comparison of OTM Windo
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Index A access telephones, 857 Web
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Desktop Services, Web, 867 EndUser
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assign a Pilot DN, 429 remove featu
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scripting, 594 comments, 617 condit
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upload CPND data, 468 User Authenti
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Family Product Manual Contacts Copy
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