BAI GIANG CONG TAC XA HOI

I. Dich vu có thai han se mang lai hieu qua vg mat chi phi. Met hop
(long co thdi han van có the dat dupe ket qua twang to nhu met hop
deng dal han voi mile chi phi Hap han nhigu.
2. Nhieu khach hang ditec phut vu hon. KM cac trung tam to van dp
dung hinh that sung cap dich vu tren co sa hOp deng se giam thieu
Bang ke van de cac khach hang phai xgp hang chd den Mot tit van.
3. Giai han thei gian cling gnip khach hang lac quan thin khi nhan
vien CTXH bay to s>t tin Wang rang trong met thai gian ngam có
the dat duck: met se ti'gn then nhgt dinh.
4. Dich vu to van co that han cling tao dieu kien cho qua trinh can thiep
bang each de cap dgn van d6 nay trong giai doan dau dm hop deng.
5. Dich vu to van co thai han cling phan Chia quy trinh giai quyet van
de thanh ba giai doan rach rOi.: giai doan ma dau, giai doan giUa va
giai doan ket Hine.
6. Vigo chi tra phi dick vu cling de clang han vi tinh cu the cUa muc
tieu va sit gidi han HIM gian.
CO the nOi rang hen deng la met ygu to quan trong - ygu Lei quyet dinh
den su thanh tong ciia qua trinh tri lieu. Neu khach hang va nhan vien
CTXH khong the . &t rig yr" voi nhau ve muc tieu, vgn de can giai quyet hoac
nhiem vu can lam thi hai ben se a dang bi mgt phlicing hiking va di lac
&tang. Hop deng to van giiip khach hang va nhan vier' CTXH luau di thing
trong tam van dg. Ngu khong cif) trong tam nay hoat Wang to van c6 the di
tech thoo hudng khac va kheng ce ti'gn trien gi.
Mac du vay cling co nhung diem bat lai cua hOp deng to van. Hutchins
va Vaught da trich dan met s6 nhUng bgt cap sau day:
1. Met hOp thing thttang tap trung vao met hanh vi cu the va kgt qua
la met so hanh vi khac dang le can throe chu trong thi lai bi b6 qua.
Co the can phai có met vai hop deng de gitip khach hang giai quygt
nhigu hanh vi.
2. Met hop deng co the la su thoa thuan gliva hai hoac nhigu ca nhan.
Nhung trong nhOm khach hang nay lai co ngudi hao hung trong viec
thitc hien hop deng hem ngubi kia nen the khach hang, khi da ding
cam ket thite hien hop deng phai the hien sit tin Wang lAn nhau.
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