BAI GIANG CONG TAC XA HOI

dau su danh gin dia ho van mang tinh chu quan hay it nhat la co doi chdt
tinh chU quan. Khi tra lot lieu cac muc tieu to van da dat duoc hay chtta,
nhan vien CTXH có the tra lei da hoac chua giang nhu khach hang va cac
thanh vien gia dinh va ban be hoac sit dung wing met thang didm 5 mac do
v6 hoan thanh muc tieu nhu da neu a Iran.
Nhung cong cu chuan hod cting thLtang duet su dung de" danh gia muc
dO thanh cong ciaa vtee dat dude cac muc Lieu to van. Trong khi vies danh
gia cua khach hang, thanh vien gia dinh va ban be cim khAch hang, nhan
vien CTXH có thd la chi' quan, ski danh gia khi sit dung cac tong cu chuan
hod dude cho la khAch quan va it Chien ]den hon vi chuag chive xay dUng de
có de tin cay va gia tri cao hen cac do Wang khach quan. Do gia tri la met
khdi niem do Wong dam bao rang ban da do dude chat luring va dac tinh ma
ban tin rang ban dang do, con do tin cay IA nhiing ling dung lap lai ciia cong
cu cho ding met ket qua'. Cac tong Cu chuan hoa dude sii dung trong danh
gia mac de hohn thank]. inue Lieu nen co he s6 do de tin cay va do gia tri va
chap nhan duoc.
Hang tram cling cu chuan hoA da duoc xay dung a do rat nhiau
nhCing dac tinh khac nhan nhu su hai Ring, do to tin, dO thoa man hOn
nhan, de thoa man tinh due va quan he gia dinh. Be troll g6i Do luring Lean
slings da three cac nhan vier, CTXH sii dung lion 20 nam vi no co 9 cling cu
chuan hod co the sit dung de do luting cac mac de" dat dude cila muc tieu to
van. Ca 9 ding cu duet tinh didm don gian va bao gem nhUng thang didm
lech chuan va trung vi nhu nhau. Met trong chin cong cu do IA Thang diem
Hai king Tong quest, do lifting cac mite do hanh phtic va burin ran khan
nhau. Dues titan thang diem tit 1 din 100, cac diem trung binh hoac trung vi
tren danh muc IA 30 vdi dim lech chuan IA 5. Neu 1000 khAch hang hoan
thanh danh muc nay, khoang 68% se ghi diem tit 25 d6n 35, 95% ghi diem
tit 20 den 40, va 98% diem tii 15 den 45. Diem 30 hoac it lion tren thang
diem có nghia la khAch hang hai long hoac hanh philc, diem 50 cho biet cac
mac do tram cam khac nhau 3. Cac thang diem tren 70 cho thay tram cam
Rubin, A., & Babbie, E. (2001). Research methods for social work (4 th ed.). Belmont
CA: Wadsworth.
124
2 Hudson. W. B. (1982). The clinical measurement package. Home wood, IL: Dorsey.
Corcoran, K., & Fischer, J. (1994). Measures for cllinical practice: A source book (2 91 ed.) New York: Free Press.