BAI GIANG CONG TAC XA HOI

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tam-sinh-xa-hai hiau qua phai la mot qua trinh clang va Wong tac Ian nhau. Qua trinh nay c6 sir dung den chuyen mon &la nhan vien CTXH vol td each la ngUesi nghien Cal hanh vi con ngadi va nhCMg hidu biet °Oa chinh nhang ngiteri gia ve kha nang sinh ton va phat triOn trong mei trUdng hien tai. Nhang thOng fin thu ludm &lac trong qua trinh danh gia chide sit clung xac dinh xem dich vu 136 trd nao, lieu co, co th4 lam cai thiOn duoc chat lUdng sting cho ngUdi cao tuoi. Cling phii nhan ra rang cluing to can danh gib" ngttai cao tu6i kern theo gia dinh cua ngitoi do. Bai vi co nhigu ngubi cao tuOi tim den yea dich vu h8 trd trong hoan canh can throe cham soc site khge the chat ma th6i, nen da tiing ton tai khuynh hUdng sit dung mo hinh chila benh truyen filling lam khung nhan thfic trong viec danh gia d6i Wang nay. Ned each khac, theo dUong htiong ho trd do, sue khae cila nguai cao tuth do dude danh r6i Ice dun thu6c, va ti'en hanh Bien phap sap xep cuec sting nhlim song COI hon. Nhan vien CTXH dieu tri khach hang cao tu8i can nhan ra rang tham chi ngay ca viec ke don thu6c cling doi hOi met phtidng phap tie') can bao gem ca viec nghien din ve ngitoi cao tu6i va gia dinh ci'm ngitdi do. Vi du, met nguoi cao titer khong sari long hay khong co kha nang ueing thu6c dung gio dung each don nen khong et.) sit giiip do cua gia dinh ngtkii dky. Phtiring phap danh gia nguoi cao tuoi doi hOi nhan vien CTXH xem xet met dai quang phe cira nhung lue tac deng tam-sinh-xa-hei. Kelley- Gillespie' da phat trim mot me hinh danh gia bao g6m sou link vile chinh trong mien song: lanh manh trong quan he xa hqi, lanh manh trong tinh trang the chkt, lanh manh trong tarn li, lanh manh trong to duy, lanh manh trong tam linh va lanh manh trong mai trMing song. CO the thaty re la nhieu linh \arc ke tren ggi len nhau va co tac clang fan nhau; tuy nhien chting co the gulp nodi dieu tri tap trung vac) nhiing linh yip quan trong nay khi ha tign hanh qua trinh danh gia. Cach tin hanh cao the nha nghien c3u trong linh uric iao hOa co viec ap dung cac tong cu do lifting khac nhau de xac dinh re hon nita linh we tren Ira cung cap cac chi sot dinh tinh va dinh Wang vg tat ca nhung gi dang then ra trong M91 linh vuc song ciia ngtioi cao tari. Bac biet, phttOng phap danh gia ngtteii cao bath d day la pinking phap 'Lien can Loan dian. Cal logic rang can gift met ba cu 92 tuo'i trong nha ' Kelley gillespie. N. (2003). Perceptions of quality of life of the elderly. Unpublished doctoral dissertation. University of Utah, Salt Lake City. 83
throng nhu nghe chang hop 1f lam, nhung khi tlafc so xem )(et cac cam giac cua ba co, tim hieu moi mat ye chit Wong sing dm ba cu thi có the dam bao se la tit nhit neu IDA cif duoc quanh qudn trong nha. Vi du, ba co Verna, 92 tu6i, sang trong ngei nha caa minh Min 50 nam, 30 nam coil cila thai ki do ba sing trong canh goa chang. Be co luon thfch thu trong viec tai cham soc ngoi nha va cai san nhA cua minh, cho tai 10 nam gArt day khi ba bi mat thi loc. Gia dinh cfm ba co mail be Cu ye sang vdi ho, nhung ba co khang khang doi sing trong ngoi nha caa ba ma HIM. Rd rang rang ba cu can su gill's do asa gia dinh trong viec don dep nhA caa, cung tip ngan Wong thpc, cham soc manh san va ho san long chip nhan trach nhiem do. BA Verna rat bang long có cluoc sO gitip da cua ho va luon co gAng lam gi do. that Hai cktc cho nhilng ai da tang gitlp ba. BA Verna da phat tri6n tit ca cac kieu "ha trd" trong nhA de tv gifip minh time hien dticic auk nang sing. BA sap xep da dac de de di chuyen quanh nha ma khang bi yip nga. BA a thfic An a nhfing ndi nhit dinh trong to lanh va trong chan, nha do ba có the dang tim ra difoc khi ba can de chain bi bua an cho ban than. BA con a danh mat hap se-co-la mot ndi da, c biet dAi khach den than hi Be Verna co mat khii ung Hai ndi ml mat va dude chuyen den benh vian de phau tin*. Cuac phau thuAt danh diu su khai (Tau trong viec xuing die vg sue khOe cisa ba co, ba cu dude dua vao trung tam cham soc sue khae khi ba rai khai b'anh vien. Sau mat thai gian ngths a do, ba cu dfit khoat doi ve nha minh. Sau hai ngay ve nhA, ba cu bao cho gia dinh biet le ba "da san sang de ra di" va ba da ra di that yen binh trong ngoi nha cfm rieng minh vdi ca nha vay quanh ba. Viec danh gin vg nguai cao tu6i doi hai nhan vien CTXH s& dung Loan 1)0 ki nang cua minh ve nguai cao tutli va gia dinh oua nguai do. Gong viec danh gia co the trd thAnh tong viec Ming cot a ha trd ngUai cao tuOi cam thiy dtteic fiat) sue va viec danh gia nay IA phan cua qua trinh quyit dinh chit luting sang cho ngtibi gia. Phgong plat danh gia nguy co tgtg Vin de to 0,1 duang nha dang gia tang trail town the' gidi va nhan vien CTXH eths nam ro cac me hinh hanh vi cim cac ca nhan dang co 5i dinh to tit Rit nhieu nguai trong nguy cd thi to co gap kho khan a thai the iu, trong 84
Page 1 and 2:
DAI HQC DAN LAP THANG LONG BAI GIAN
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myc Lyc Lèln6i4u 5 Lai moat/ 7 Chu
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6 Chung toi hi vong rang khi cu6n s
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8 nang xac dinh van de caa del Wong
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Khong chii Si rang nghe Nghia la ng
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Giong mai Giong noi nen phii hdp vo
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loan tam li, tang thang, met mOi tr
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5. Mat nhin-tiep xbc qua anh mat, n
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clang tim giai phap cho van de va k
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Clip di;, 2: Ban dang cam thgy that
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8. Met co be 12 tuth bi anh trai qu
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1. Khach hang: Gan day tai cam thgy
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9. Khach hang: Chgng tea co van de
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cang da tang trai qua nhung dieu Wo
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Khi nhan vien CTXH nghe eau chuyen
Page 31 and 32: • Nen dat cau hOi tap trung vao n
Page 33 and 34: 3. Khach hang: "Anh ta sa vao nhung
Page 35 and 36: Cau hOi theo trial hoc Socrat "Khon
Page 37 and 38: thong tin vg met chu diem cu the de
Page 39 and 40: Cau hai dank gia de khach hang din
Page 41 and 42: Ban danh gib mOc dO hobn thanh nhil
Page 43 and 44: Cau tra lei cam thong matt: Ban dan
Page 45 and 46: Cau tra Itli quan tam tich cite mal
Page 47 and 48: Can tra ldi quan tam tich ciic ma.u
Page 49 and 50: 4. Benh nhan noi trn nam trong trai
Page 51 and 52: Citu hal lam sang to van de: Anh ma
Page 53 and 54: 17. MOt ngtieti ta nang thon ra ThU
Page 55 and 56: + Van ban xac dinh tinh trang caa k
Page 57 and 58: mat thcii dO it than thtinh, cat ma
Page 59 and 60: Ngu6n got chinh xac cua the yeti t6
Page 61 and 62: NOi Ivo Su thgp kern Su but bOi S2f
Page 63 and 64: 64 1. Can be nay dang d giai doan n
Page 65 and 66: • de kgt hop sieu ca nhan ma khac
Page 67 and 68: mei truang 'et/ nhien caa ngtiai do
Page 69 and 70: • Nhang mang Judi quan he hien Mi
Page 71 and 72: • Cho rang co the doe &toe suy ng
Page 73 and 74: M6 hinh danh gia dua hen cac thirn?
Page 75 and 76: lap chile nang va Huang thanh tgt n
Page 77 and 78: 6.sa dung cach danh gia nham ttm ra
Page 79 and 80: True III nham the hien bat ki dieu
Page 81: • Tim hieu xem lieu co su rgi loa
Page 85 and 86: nghien eau va thaang xuyen Wide cac
Page 87 and 88: TOM TAT Chuang nay gidi thieu cho n
Page 89 and 90: nhien nen nhan vien CTXH the hien d
Page 91 and 92: tigp tut tra phi tu van có nghia l
Page 93 and 94: 6 có the gap khO khan trong khi gi
Page 95 and 96: cu6n each mang ten "Nghien ads &fa
Page 97 and 98: them met se- bueb nth. Bien phap ga
Page 99 and 100: 3. Cac &Mc hAnh deng hoac cac nhiem
Page 101 and 102: 3. Cac ygu t6 ben ngoai có the anh
Page 103 and 104: Van de ye gia dinh la met van de kh
Page 105 and 106: qua trinh to van. Vi du muc lieu da
Page 107 and 108: nguai khde va tap trung vao hAnh vi
Page 109 and 110: can phai dUcic lam re hdn de co the
Page 111 and 112: Trong cu .& "Bai tap thuc hanh tong
Page 113 and 114: Co rat nhigu mo hinh day each giao
Page 115 and 116: chuyen voi. Vi du trong suet butii
Page 117 and 118: Cac aging diep "toi" khOng dg 16i,
Page 119 and 120: cam thgy digu ma ban dai cam thay.
Page 121 and 122: Cac mue tieu to van can cu thd va r
Page 123 and 124: dau su danh gin dia ho van mang tin
Page 125 and 126: thoa man trong hen nhan, Chi s6 Tho
Page 127 and 128: TOM TAT ChuOng nay tap trung vao qu
Page 129 and 130: gio-ng nhau. Dieu cot yeu nhal cua
Page 131 and 132: 4. Phan anh dya tren tinh hitting c
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i rei loan se tang rei loan hOn neu
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Kithuat tang curing ban nga Duct tr
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Buac hai caa qua trinh la tao ra ma
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Rimm va Masters (1974) da dua ra me
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ttdc mall de gifi tri bang 10 diem
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ngoi tntec may vi tinh chdi tro chd
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KT thuat sir dung quan he sang tac
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C: nhung ket qua lie cam giac va ha
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can co them kinh nghiem vg thi cit"
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Kith* xe-p hang sythanh thao va tho
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"Li thuyet nen tang cua liOu phap 1
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chicle thigt lap gitta nhan vien CT
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5. Tao ranh glad 6. Tao bat can ban
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de hei one thanh vien gia dinh ye 5
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To bgt can bang (bat toting xting)
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KT thuat ma to yin dg De Jong va Be
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lam viec gi khac biet khOng?" hoac
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khang thgy. Digm math chgt a day la
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h6a khac nhau. Tam yen P6 nay bao g
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Ch uang 5 PHAT TRIEN KT NANG D61 PH
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nghiep dude trubng nay!", thi khach
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Trong dot digu tri ba, khaeh hang v
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Bai tp ta la nguy cd th \lc su vdi
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nhdc dinh to tit. Khach hang c6 ngu
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Theo Lewis uez dthzg szt (2002): "K
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Murphy —"n6u co gi co the sai lam
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dich dieu tri la chi ra rang khach
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Hanh vi higu chign thuang dude boc
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Lange va Jakubowski (1976) thao lua
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Stt kien dinh ve cai tot. Su kien d
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clai eang hadng dan the ma tit nhan
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hai ben cai ma hon vdi nhau, ea hai
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1. Cai thien mtil quan he ciTa ban
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1. Hay danh vai phut de can nhac xe
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Jerry, ... tai ninon anh hit that M
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3. Nhung su kien kinh nien nhung kh
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giai doan the ha nay, su cang thing
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"dgu hieu ctinh bao Om" c6 the dace
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Bich vu tham ven". Nhieu nguai ehon
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cua moi ngudi va nen dude chgp then
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Chuang 6 THVC HANH PHAT HUY NQI LUC
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7. Hay kien nhan vi ski Lisp sac ci
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each not vg nhung (lieu ma ho da di
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3. Phai gig dinh rang ban kh6ng the
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Phai c6 trach nhipm tgi khach hang
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cling -nhu Id nang ma nhan vien CTX
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Trail hanh can thi4p Qua trinh can
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Lu8n phai xem xet m6i quan he this
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3. Hay tan ra nhung Iniac en the de
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met eau chuyen mai bang each suy ng
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song vg nhan each, y thitc, deng ly
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cua phu nu, b6 qua nhung digu nay l
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Phat huy th6 manh cho khach hang la
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4. Chu trong van dac diem rieng bie
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Cong tat vdi cac gia dinh la float
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Cac ranh gidi Cac ranh gioi la nhun
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Cac mii hinh doe nhet Cac mo hinh d
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nha tri lieu c6 the three xem la e6
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Chdng nao nha tri lieu gia dinh cli
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phan lan cua moi tong tae that hAnh
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ean phai tip xuc lan (tau vdi gia d
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trinh bay va chap nhan quan diem ca
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dinh. Viet ghi chu cac he thong con
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dinh. Co the la ve met tran cid bon
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Viec danh gia cac tinh hudng gia di
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Re rang la yang dai ca lne nao do d
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Trong qua trinh danh gia , c6 the l
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khac &Ong met vai trO quan trong la
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10. Moi nen van hon deu coi trong t
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Vi du nhan vien CTXH co the bat dau
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tre, met trai, met gai. Cac throng
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Cac qua trinh va phdang phap Thuc t
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uong ruou ciia minh có anh huang d
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Cac can nhac vg van boa la nhiing y
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nam va n3, va cac trung tam cong de
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Me hinh chila benh nhan manh vao sV
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thlic va d6i eau" va "khuyen khich
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Sau giai down lam viec met minh, ng
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ThUeng thi torn tat nay se dude vig
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3. Nhom phat trien uttoc thigt 1(6
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• Lam viec cai ma vai cac nei lo
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Met phtiOng phap lam tan bang la ch
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Ki thun't giai quygt bat d6ng: Khi
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Giai doan au Giai doan dau la thdi
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chile c6 the hia chon nhung nguai c
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nay e6 the la not quy ve phuong pha
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ca nhan trong khi khep lai nhung le
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khong tinh nguyen, cac thanh vien t
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viec ma se de cap den nO trgc tip t
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(3) met thai ki cuel trong do sp ta
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nghe. Nhan vien CTXH cling co the g
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Twang hop 8.1 Giai down giCia trong
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• Cac thanh vien &No h6 trd trong
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Chuang 9 CAN THI1P VAO CAC HE THONG
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Cac rao can vat chit Viec phat hien
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dieu tri cai nghien, nhang ngtibi m
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va de dung gia dinh re (Ping, 2002)
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Doi khi quy trinh nay la true tiep,
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Thief Igp muc tier hap li Trong qua
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Cot trash nhiem chi ra ngudi chin t
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Gain, sat va danh gia lal Met budc
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Cac nguyen tee ego chic trong twang
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clang hanh lang cho met chinh kien.
Page 339 and 340:
Met han chg vg dao difc mita lien q
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nhat di thuyet phuc? Ca nhan nay se
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can tra la mgt vi du. "Tei khOng ca
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deng phap H, viec dua ra tong luan)
Page 347 and 348:
Hoat dong di kern voi cac hanh deng
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thong tin, phan tich du lieu, chia
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an giam et& hay nhfing ki nang khac
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vu phi hop vdi von de. Can can nhac
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giam d6c va van dua ra cac thong ti
Page 357 and 358:
Chucrig 10 KIEN THOC VA KT NANG DAN
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hoa eke ket qua cho bat cu ca nhan
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qua dOi hOi chting ta phai dap Ung
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Cac thiet ke . AB D6 hieu Wide the
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HiNH 10.2. Vi du vg thigt ke B Cac
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0 1 2 3 4 5 6 7 8 9 10 11 12 13 14
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6 5 4 r 3 2 z 1 0 ,0 0 1 2 3 4 5 6
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nheing ding cu do goi la thang diem
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Dam manh va didm yea coa danh gia b
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(Xing nhu cac phuong phap khae, tha
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chung, nhang nghien cau nay bao gai
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cac xu huOng hoac cac me hinh có t
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Cac thiet k6 nhom throe Ring a ta r
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E ^. 0.) 40 • 35 30 25 • ♦ Ca
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an luyen nhOm da kgt auk. Diem caa
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chuong trinh vol tarn thanh vien. C
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trade va sau, met sg hoac tat ea ca
Page 391 and 392:
Cac bie'n phu thuOc khac nhau: Hai
Page 393 and 394:
Float deng danh gia nen dupe gan bo
Page 395 and 396:
z TOM TAT Chtidng nay dua ra dinh n
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16. Canda, E. R. & Furman, L. D. (1
Page 399 and 400:
46. Gorey, K. M., Leslie, D. R., Mo
Page 401 and 402:
74. Lewin, K. (1951). Field theory
Page 403 and 404:
103. Preston. J. (1998). Integrativ
Page 405 and 406:
132. Sherman, A. (1973). Behavior m
Page 407:
Chin trcich nhienz xulit bcin: Giam
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BAI GIANG CONG TAC XA HOI

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