BAI GIANG CONG TAC XA HOI

+ Van ban xac dinh tinh trang caa khach hang
+ Ban phan tich cac nguyen nhan, cac you t6 lien quan
+ Ban xac nhan
+ Qua trinh hinh thanh
Quo trinh Minh gia vela la mat qua trinh, vita M mot son phial
Theo Siporin':
—Danh gia vita la met qua trinh vita la met san phaim cua su am higiu
ve tinh hugng ma teen cd sä do cac hoat deng gitip dd se duct thue hien.
Pincus va Minahan 2 :
—Trong sugt ca qua trinh, nhung ngudi lam CTXH lien tut danh gia
tinh hinh va sau do quygt dinh nhiing viec can the hien va phudng phap
thuc hien nhUng viec do nhu thgnao.
Co se li 1u6n cea qua trinh danh gia tinh huffing
Ngoai kha nang thigt lap met mei quan he \TOoi khach hang, ngudi
lam cong tac XH can phai co co se li luan phir hap d ig có the giai thich duos
hanh vi cila con ngudi cong nhu su Wong tac gida cac he thgng xa hal va
ddi song con ngudi. Ngha ding tax XH can sit dung rat nhigu li luan. Cd sä
li luan sci dung trong CTXH rat rang, vi vay del hai ngudi lam CTXH can
phai có MI6 nang tong hop va am hik nhigulfluan khac nhau. Khai niem
"hanh vi cila con ngudi va mei tnieng XH" dal hOi su hiL bitt sau rang vg
tarn li hoc va cac ygu to' sinh li khac cling nhu nhigu he thgng Wong tac
trong m6i truang lan loot toe thing dgn ctrec song con ngudi. De" danh gia
dude tinh hugng cila khach hang met each thing dan, nhung ngudi lam
ding tat XH can co cd so 11 ban viing yang, tren cd sa do h9 co thd co nit
ra duce nhiing van dg mau chgt, hoac tit do ho co dinh hitting re rang bin
de" hik khach hang dm minh.
Th6ng thuang ngudi lam cong tac xa hei se danh gia cac the rot cila
khach hang qua met hoac nhigu li ban khac nhau.
Nhung ngudi lam cong tac XH phai nhan bigt va higu rd li luau ma ho
dang ski dung trong qua trinh danh gia. cua minh. Qua trinh danh gia con
' Siporin, M. (1975). Introduction to social work practice. New York: Macmillan.
2 Pincus, A., & Minahan, A. (1973). Social work practice: Model and method. Itasca, IL:
E. E. Peacock.
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