BAI GIANG CONG TAC XA HOI

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dUac day each giao tigp vdi nhau, giao tigp hieu qua lion va hoe each hoat do, g trong nhom. Lanh dao trong nh6m di6u tri Lanh dao trong nhOrn digu tri c6 the Ice den to vai trO huong clan (nh6m tri lieu) va vai trO kheng lanh dao (nhom h6 tra). ThOng thuong thi vai trO caa nhan vien CTXH duet guy& dinh ha; loai hinh va rune dich caa nhom. Wit s8 nhom, nhu nh6m xa hei hoa c6 the c6 ea lanh dao Intang clan va khOng httong clan. Phan nhieu vai tro lanh dao duct quygt dinh bai kha nang tha cat thanh vien va su phtic tap tha cat hoat &Mg trong chafing trinh (Toseland vb. Rivas, 2001). Cae nhan vien CTXH trong cac nhom chila benh phai hieu rot ro muc dich coa nhom va phttong phap ma cac ea nhan mu6n dung de dat dude mue ditch nay. Cae nhan vien CTXH hoat dung trip tigp thttang lam viee vat cac nhOm digu tri va nhieu nhOm digu tri se dOi hOi ho phai cb vai tro lanh dao tich the. Vdi vai trO nay, nhan vien CTXH can phai bik ro th tro.ch nhiem va hoat dung caa ho trong nhom. Nhigu thanh vien trong nhom se khOng higu phuong phap lam viec caa nh6m, vA met phan vai tre caa can be) la phai lam cho ho hieu. Corey' da dinh nghia ehlte nang caa nhan vien CTXH trong nhom tri lieu nhu sau: • Day cho nhiing nguai tham gia met se; hutting clan cd ban va cac }Anteing phap tham gia tich cue de tang co hei cho mot nh6m c6 hieu qua. • Phat trien the not quy va thigt lap cac chuan • Day vg nhung digu cd ban trong quA trinh hog &Mg tha nhom. • H6 trd cac thanh vien trong viec din dat n6i so va mong main caa ho cang nhu co gang phat trien su that. • MO hinh hoa dinh hMing caa hanh vi tri lieu. • cai ma vdi the thanh vien va e6 mat Tile finch hap nhgt vdi • Lam sang to viec phan Chia nhiem vu. • Gitip do cac thanh vien thigt lap mue tieu ea nhan dinh. Corey, G. (2004). Theory and practice of group counseling. Pacific Grove. CA: Brooks/Cole. 294
• Lam viec cai ma vai cac nei lo ve cau hOi cua nhang thanh vien. • Cung cap met mac do cua co du a klaing tang ski doe lap caa cac thanh vien cling nhu khong khuygn khich viec tp and mom qua nhigu. • H6 try cac thanh vien trong viec Chia se nhang suy nghi va tinh cam cua hy ye cai dang xay ra trong bei canh hien thai. • Day cac thAnh vien the Id Mug giao tien lien nhan nha Lang nghe va tra lei Hell cue. • Danh gia nhu cau cua nlibm va he try de dap ang nhfing nhu cau nay. Khi nhom ti'ep tvc boat deng qua qua trinh tri lieu, met viec quan trong la nhan vien CTXH phai tao diet' kien cho n8 hp cua cac thanh vien de hating tai mac tieu tri lieu. Met se thanh vien se khong Hen be cling nhip vai mm ngadi, va khi nhom Lien den giai doan mai, cac thanh vien se can den ski lanh dao trong nhom. Phtiong phap cac nhan vien CTXH lam viec th8ng qua nhang giai doan nay dude thao luau trong phan sau cua chudng. Thanh phgn caa nhom digu tri Da c6 nhieu thao luan vg thanh phan cita nhom digu tri trong yang vai thap ki qua. Tuy thuOc vao loai hinh nhom they tri, thanh phan có the ma de nhan vien CTXH lkia chon hoac c6 the dude quy Binh W trade. Vi du, trong nhOm h6 trq, cac thanh vien co the hia cho chinh minh dva tren nhang van de ma ho co chung. 'Viet nhom he try cho cac ca nhan da trai qua li hen IA met vi du. Trong nhom giao tier) xa hOi, cac ca nhAn thtiang tV chon vi ho mien c6 met ki nang mai, Chang han, met dei bong r6 cho tre em to 6 den 8 Wei se bao gem tre em a de tu6i do. Trong nhom tri lieu, viec Iva chon thanh vien c6 the phae tap hon. Vi du nhom benh nhan net trti co the ma de cac thAnh vien mai co the tham gia khi ho bat clan digu tri not Ern. Nh6m do co the dang yeti met van de Cu the nhu tram cam. Tug thuec vao co quan hay hoan canh, nhang nhom nay co the doge to clang chon lua hoac dude nhan vien CTXH chon dqa tren cci sa la cac tiou chi cu the. Trong hau het the truang hop, viec can be tV hia chon nhfing ca nhan co the vao nh6m IA met thuan lyi. Toseland vb. Rivas (2001) cho rang viec bao gem nhang dac tinh va ski da dang trong met nhOm co nhang diem tett. Viec met nhom bao gem nhang ca nhan dang nha't hay di biet co the anh twang den mite do hieu qua cila 295
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DAI HQC DAN LAP THANG LONG BAI GIAN
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myc Lyc Lèln6i4u 5 Lai moat/ 7 Chu
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6 Chung toi hi vong rang khi cu6n s
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8 nang xac dinh van de caa del Wong
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Khong chii Si rang nghe Nghia la ng
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Giong mai Giong noi nen phii hdp vo
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loan tam li, tang thang, met mOi tr
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5. Mat nhin-tiep xbc qua anh mat, n
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clang tim giai phap cho van de va k
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Clip di;, 2: Ban dang cam thgy that
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8. Met co be 12 tuth bi anh trai qu
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1. Khach hang: Gan day tai cam thgy
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9. Khach hang: Chgng tea co van de
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cang da tang trai qua nhung dieu Wo
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Khi nhan vien CTXH nghe eau chuyen
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• Nen dat cau hOi tap trung vao n
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3. Khach hang: "Anh ta sa vao nhung
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Cau hOi theo trial hoc Socrat "Khon
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thong tin vg met chu diem cu the de
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Cau hai dank gia de khach hang din
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Ban danh gib mOc dO hobn thanh nhil
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Cau tra lei cam thong matt: Ban dan
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Cau tra Itli quan tam tich cite mal
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Can tra ldi quan tam tich ciic ma.u
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4. Benh nhan noi trn nam trong trai
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Citu hal lam sang to van de: Anh ma
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17. MOt ngtieti ta nang thon ra ThU
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+ Van ban xac dinh tinh trang caa k
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mat thcii dO it than thtinh, cat ma
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Ngu6n got chinh xac cua the yeti t6
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NOi Ivo Su thgp kern Su but bOi S2f
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64 1. Can be nay dang d giai doan n
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• de kgt hop sieu ca nhan ma khac
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mei truang 'et/ nhien caa ngtiai do
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• Nhang mang Judi quan he hien Mi
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• Cho rang co the doe &toe suy ng
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M6 hinh danh gia dua hen cac thirn?
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lap chile nang va Huang thanh tgt n
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6.sa dung cach danh gia nham ttm ra
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True III nham the hien bat ki dieu
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• Tim hieu xem lieu co su rgi loa
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throng nhu nghe chang hop 1f lam, n
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nghien eau va thaang xuyen Wide cac
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TOM TAT Chuang nay gidi thieu cho n
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nhien nen nhan vien CTXH the hien d
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tigp tut tra phi tu van có nghia l
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6 có the gap khO khan trong khi gi
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cu6n each mang ten "Nghien ads &fa
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them met se- bueb nth. Bien phap ga
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3. Cac &Mc hAnh deng hoac cac nhiem
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3. Cac ygu t6 ben ngoai có the anh
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Van de ye gia dinh la met van de kh
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qua trinh to van. Vi du muc lieu da
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nguai khde va tap trung vao hAnh vi
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can phai dUcic lam re hdn de co the
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Trong cu .& "Bai tap thuc hanh tong
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Co rat nhigu mo hinh day each giao
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chuyen voi. Vi du trong suet butii
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Cac aging diep "toi" khOng dg 16i,
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cam thgy digu ma ban dai cam thay.
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Cac mue tieu to van can cu thd va r
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dau su danh gin dia ho van mang tin
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thoa man trong hen nhan, Chi s6 Tho
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TOM TAT ChuOng nay tap trung vao qu
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gio-ng nhau. Dieu cot yeu nhal cua
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4. Phan anh dya tren tinh hitting c
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i rei loan se tang rei loan hOn neu
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Kithuat tang curing ban nga Duct tr
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Buac hai caa qua trinh la tao ra ma
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Rimm va Masters (1974) da dua ra me
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ttdc mall de gifi tri bang 10 diem
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ngoi tntec may vi tinh chdi tro chd
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KT thuat sir dung quan he sang tac
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C: nhung ket qua lie cam giac va ha
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can co them kinh nghiem vg thi cit"
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Kith* xe-p hang sythanh thao va tho
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"Li thuyet nen tang cua liOu phap 1
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chicle thigt lap gitta nhan vien CT
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5. Tao ranh glad 6. Tao bat can ban
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de hei one thanh vien gia dinh ye 5
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To bgt can bang (bat toting xting)
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KT thuat ma to yin dg De Jong va Be
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lam viec gi khac biet khOng?" hoac
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khang thgy. Digm math chgt a day la
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h6a khac nhau. Tam yen P6 nay bao g
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Ch uang 5 PHAT TRIEN KT NANG D61 PH
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nghiep dude trubng nay!", thi khach
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Trong dot digu tri ba, khaeh hang v
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Bai tp ta la nguy cd th \lc su vdi
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nhdc dinh to tit. Khach hang c6 ngu
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Theo Lewis uez dthzg szt (2002): "K
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Murphy —"n6u co gi co the sai lam
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dich dieu tri la chi ra rang khach
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Hanh vi higu chign thuang dude boc
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Lange va Jakubowski (1976) thao lua
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Stt kien dinh ve cai tot. Su kien d
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clai eang hadng dan the ma tit nhan
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hai ben cai ma hon vdi nhau, ea hai
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1. Cai thien mtil quan he ciTa ban
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1. Hay danh vai phut de can nhac xe
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Jerry, ... tai ninon anh hit that M
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3. Nhung su kien kinh nien nhung kh
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giai doan the ha nay, su cang thing
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"dgu hieu ctinh bao Om" c6 the dace
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Bich vu tham ven". Nhieu nguai ehon
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cua moi ngudi va nen dude chgp then
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Chuang 6 THVC HANH PHAT HUY NQI LUC
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7. Hay kien nhan vi ski Lisp sac ci
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each not vg nhung (lieu ma ho da di
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3. Phai gig dinh rang ban kh6ng the
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Phai c6 trach nhipm tgi khach hang
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cling -nhu Id nang ma nhan vien CTX
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Trail hanh can thi4p Qua trinh can
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Lu8n phai xem xet m6i quan he this
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3. Hay tan ra nhung Iniac en the de
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met eau chuyen mai bang each suy ng
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song vg nhan each, y thitc, deng ly
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cua phu nu, b6 qua nhung digu nay l
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Phat huy th6 manh cho khach hang la
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4. Chu trong van dac diem rieng bie
Page 241 and 242: Cong tat vdi cac gia dinh la float
Page 243 and 244: Cac ranh gidi Cac ranh gioi la nhun
Page 245 and 246: Cac mii hinh doe nhet Cac mo hinh d
Page 247 and 248: nha tri lieu c6 the three xem la e6
Page 249 and 250: Chdng nao nha tri lieu gia dinh cli
Page 251 and 252: phan lan cua moi tong tae that hAnh
Page 253 and 254: ean phai tip xuc lan (tau vdi gia d
Page 255 and 256: trinh bay va chap nhan quan diem ca
Page 257 and 258: dinh. Viet ghi chu cac he thong con
Page 259 and 260: dinh. Co the la ve met tran cid bon
Page 261 and 262: Viec danh gia cac tinh hudng gia di
Page 263 and 264: Re rang la yang dai ca lne nao do d
Page 265 and 266: Trong qua trinh danh gia , c6 the l
Page 267 and 268: khac &Ong met vai trO quan trong la
Page 269 and 270: 10. Moi nen van hon deu coi trong t
Page 271 and 272: Vi du nhan vien CTXH co the bat dau
Page 273 and 274: tre, met trai, met gai. Cac throng
Page 275 and 276: Cac qua trinh va phdang phap Thuc t
Page 277 and 278: uong ruou ciia minh có anh huang d
Page 279 and 280: Cac can nhac vg van boa la nhiing y
Page 281 and 282: nam va n3, va cac trung tam cong de
Page 283 and 284: Me hinh chila benh nhan manh vao sV
Page 285 and 286: thlic va d6i eau" va "khuyen khich
Page 287 and 288: Sau giai down lam viec met minh, ng
Page 289 and 290: ThUeng thi torn tat nay se dude vig
Page 291: 3. Nhom phat trien uttoc thigt 1(6
Page 295 and 296: Met phtiOng phap lam tan bang la ch
Page 297 and 298: Ki thun't giai quygt bat d6ng: Khi
Page 299 and 300: Giai doan au Giai doan dau la thdi
Page 301 and 302: chile c6 the hia chon nhung nguai c
Page 303 and 304: nay e6 the la not quy ve phuong pha
Page 305 and 306: ca nhan trong khi khep lai nhung le
Page 307 and 308: khong tinh nguyen, cac thanh vien t
Page 309 and 310: viec ma se de cap den nO trgc tip t
Page 311 and 312: (3) met thai ki cuel trong do sp ta
Page 313 and 314: nghe. Nhan vien CTXH cling co the g
Page 315 and 316: Twang hop 8.1 Giai down giCia trong
Page 317 and 318: • Cac thanh vien &No h6 trd trong
Page 319 and 320: Chuang 9 CAN THI1P VAO CAC HE THONG
Page 321 and 322: Cac rao can vat chit Viec phat hien
Page 323 and 324: dieu tri cai nghien, nhang ngtibi m
Page 325 and 326: va de dung gia dinh re (Ping, 2002)
Page 327 and 328: Doi khi quy trinh nay la true tiep,
Page 329 and 330: Thief Igp muc tier hap li Trong qua
Page 331 and 332: Cot trash nhiem chi ra ngudi chin t
Page 333 and 334: Gain, sat va danh gia lal Met budc
Page 335 and 336: Cac nguyen tee ego chic trong twang
Page 337 and 338: clang hanh lang cho met chinh kien.
Page 339 and 340: Met han chg vg dao difc mita lien q
Page 341 and 342: nhat di thuyet phuc? Ca nhan nay se
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can tra la mgt vi du. "Tei khOng ca
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deng phap H, viec dua ra tong luan)
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Hoat dong di kern voi cac hanh deng
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thong tin, phan tich du lieu, chia
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an giam et& hay nhfing ki nang khac
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vu phi hop vdi von de. Can can nhac
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giam d6c va van dua ra cac thong ti
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Chucrig 10 KIEN THOC VA KT NANG DAN
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hoa eke ket qua cho bat cu ca nhan
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qua dOi hOi chting ta phai dap Ung
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Cac thiet ke . AB D6 hieu Wide the
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HiNH 10.2. Vi du vg thigt ke B Cac
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0 1 2 3 4 5 6 7 8 9 10 11 12 13 14
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6 5 4 r 3 2 z 1 0 ,0 0 1 2 3 4 5 6
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nheing ding cu do goi la thang diem
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Dam manh va didm yea coa danh gia b
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(Xing nhu cac phuong phap khae, tha
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chung, nhang nghien cau nay bao gai
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cac xu huOng hoac cac me hinh có t
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Cac thiet k6 nhom throe Ring a ta r
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E ^. 0.) 40 • 35 30 25 • ♦ Ca
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an luyen nhOm da kgt auk. Diem caa
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chuong trinh vol tarn thanh vien. C
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trade va sau, met sg hoac tat ea ca
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Cac bie'n phu thuOc khac nhau: Hai
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Float deng danh gia nen dupe gan bo
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z TOM TAT Chtidng nay dua ra dinh n
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16. Canda, E. R. & Furman, L. D. (1
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46. Gorey, K. M., Leslie, D. R., Mo
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74. Lewin, K. (1951). Field theory
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103. Preston. J. (1998). Integrativ
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132. Sherman, A. (1973). Behavior m
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Chin trcich nhienz xulit bcin: Giam
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BAI GIANG CONG TAC XA HOI

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