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BAI GIANG CONG TAC XA HOI

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Diem manh tie diem yeu coa thidi kehO ththig don<br />

Nei Chung cac thitit ke" ddn de ap dung trong trtiang hop cac mac tieu<br />

cu the da dude xac Binh va co the dude do Kiang theo each neo de. Chung<br />

cung re tien, met yeti to quan trong khi cac ngueM hie IA c6 han, va c6 the<br />

de ap dung cho ea nhan vien va can be (Yegidis & Weinbach, 2002). Them<br />

vao do, cac thiet 1(6 nay kip thai hdn nhieu cling cu danh gia khac, cha 376u<br />

vi chtIng có the sung cap cac thong tin tile thai, trong khi cac nghien eau<br />

khac mai dtin vai thang hoac hang Warn sau mai cho du lieu. Trong thai<br />

gian dai, cac tilting tin thu lumn dttOc tit thitit kti he thting ddn co the chi ra<br />

nhiing xu httang cho cting viec danh gia. Chang han, ntiu he thting ddn chi<br />

ra rang cac khach hang lam dung chat kith thich c6 cai thien sau ktit hop<br />

tri lieu ea nhan va tri lieu nhem, thong tin nay c6 the h6 trd hiOu qua each<br />

can thiep.<br />

Diem ytiu Idn nhet cua thitit k6 he thOng don la ktit qua khong the<br />

dude ap dung cho cac tutting hdp khac. Chi hdi vi mot khach hang cu the<br />

thanh cting trong di mat vdi tram cam kheng c6 nghia la nhiing pluidng<br />

hudng ma chUng ta da op dung se co -Lac dung tot vdi cac khach hang khac,<br />

mac du ho c6 nhang van de twidng tu. Cac thitit kti nay cling khong the dung<br />

de danh gia met pinning phap can thiep Cu the, hoac tien doan ktit qua ciia<br />

toan be chrtring trinh.<br />

Met sti trudng hdp khong d6 danh gia, va nhUng phUdng phap c6 tac<br />

dung tot nhat khi dude he trd heti chuen mile va chinh sack cua to<br />

Chang han, rat kho, mac du c6 the dude, cho met nhan vien CTXH sit dung<br />

nghien eau he thting ddn nett t6 chiic hoac cap tren tin rang thitit kti do chi<br />

mat thdi gian. May thay, tateing hdp nay ngay tang it xay ra khi cac to chile<br />

ngay tang tra nen tinh to hdn trong danh gia hieu qua cim dich vu &Mg tae<br />

xa<br />

Danh gia bang thang didm hoan thanh muc Ben<br />

Nhti cluing ta da thao luan lid diem manh va diem ytiu ciia cac thitit<br />

kti he tilting ddn, phuang phap danh gia nay killing phd hop vdi moi throng<br />

hdp. Do vay, cac nhan vien CTXH va cac nhe nghien cal da ph& trien cac<br />

tong cu khac cO the sit dung de h6 trd viec danh gia cling viec. Met trong<br />

Yegidis, B.. & Weibach. R. (2002). Research methods for social workers. (4 th ed.).<br />

Boston: Allyn and Bacon.<br />

372

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