BAI GIANG CONG TAC XA HOI

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Bai tap ve nha Bai tap vg nha dttac giao cho cac thanh vien gia dinh, ho se phai hoan thanh ben ngoai mei Huang dieu tri va girth cac phan thuc hien lieu phap. Bai tap duet sit dung dudi nhigu dang dieu tri khac nhau va co the ap dung Hong gia dinh nham 011p ho tit bO cac giai phap ho da tha va ap dung cac phadng phap khac de' ea the thay del viec Wang tat va giao tigp Hong gia dinh. Nhin chung mite (Itch chinh cua bai tap la gitap cac thanh vien gait gui Arai nhau ban va hieu dude vai trO cua ho trong tang tinh hugng cu the. Cac dang bai ph6 bign co the la b6 me gianh thai gian rieng vai nhau, cac thanh vien thay phien nhau Lang nghe met thanh vier' nao do ma kitting ngat Lai, hoac bAt buec met thanh vien to lam met viec gi do... DOA cau hOi Da, t eau hOi co the la met cong cu can thiep h>tu hieu d6i voi met sg gia dinh. Ba each dat cau hai thaang chile ap dung bao gem: eau hOi vOng, cau hOi chign Ludt va cau hOi W van. 1341 eau hoi yang Dat eau hOi xoay vOng co the ap dung khi nhan vien CTXH thu th'ap thong tin vg su khac biet giaa eke thanh vien gia dinh trong cam nhan ve su kien hoac cac mei quan he. Vi du, ngttai be co the dude hOi lam thg nao Ong bigt chicle vg Ong co the gam nhan ye cu xa dm con trai hg. Cach dat cau hai kieu nay cho phOp cac thanh vien biet dttgc ngttoi khac cam nhan nhtt the nao ve ding met van de. Kik 'long tren nInt the nay the hien dolt su Wong tac Hong gia dinh la theo hinh trOn chit kites -1g phai theo duang thang. MO hinh nay Min) cac thanh vien nhan ra sat khac biet va co them thong tin mai vg met cho dg, digu nay co the se clan den su thay dei trong cach cu xa. 1/41 cau hai chi6n Itroc Thong qua eau hOi chign Kw, nhan vien CTXH thAm do y kign cac thanh vien ve nhang gi can phai thay &M. Trong each dat cau hOi clang nay, nhan vien CTXH da danh gia tinh hinh va quygt dinh can thay doi cai gi. Vi du nhan vien CTXH nhan ra each ngtiai chgng sit dung'rttgu da anh haang de'n cu xit caa ngudi vd. Cau hOi danh cho anh to co the la: "Anh dinh se tang radu nha the nay den bao gia?". Neu ngttai chang pha nhan viec 278
uong ruou ciia minh có anh huang den each cu xU cua v 1, nhan vien CTXH se chia ra cac eau hOi khhe nham gidp hai vO chemg nhan thic chicle digu do. Oat cau h6i tyvin Viec su dung cac cau hOi tu van nham khuyen khIch cac thanh viers phan anh ve each cu xii , hanh vi oua minh de rei can nhac xem xet cac giai phap km chon mdi. Khac vdi eau hoi chien htesc, eau hOi to van coi the thanh vien gia dinh la ca the doe lap, va ho se tu guy& dinh vg sty thay del Nhling cau hai dang nay dung vai tra chi dan trong vies gitip cac thanh vien xay dung quan diem rieng vg the rac rei trong gia dinh minh. Vi du, cau hOi danh cho nguai vo se la: "Theo chi, tai sao chOng chi lai suet ngay thing ruou nhu the?". Lieu phap da gia dinh Lieu phap gia dinh tong hop chive bat &au &di Laqueur vao nano 1950. Cac nhOm nay bao gem ben dgn sau gia dinh. Nhan vien CTXH gap go cac gia dinh nay dinh ki hang tuan. MO hinh lieu phap da gia dinh ban dau dtiOc thue hien gigng nhu nhom lice, u phap, su dung thanh vien dia cac gia dinh khac de dgi chat vdi nhau. Ngay nay cac nhom lieu phap da gia dinh van co the dude sU dung theo each thuc nhu the tuy nhien thUang chtd,c ap dung theo hinh th6e giao due tam li hon. Vi du trong b6i canh digu tri cai nghien cho thanh thieu nien, cac gia dinh có the dude tap hop lai va cung can thong tin vg ma lily. Thay d6i giao tieP trong gia dinh Qua trinh thay del giao tigp trong gia dinh then ra nhu mot phan oua qua trinh can thiep dang tigp dien. Cac gia dinh có the tham gia vao nhi4u me hinh giao tip khac nhau, vi du nhu: ngAt ICA, lien tuc tranh cai, thuygt giang, Huai day la met soy plutang phap duct xem la hieu qua: 1. Bat clutdc: cac nhan vien CTXH bat chttdc cac thanh vien trong gia dinh ve tam trang, giong ndi , tu thg, giao tigp va dich eua plutdng phap nay la gitip nhan vien hea nhap dude vdi gia dinh. 2. Trinh diem the thanh vien phai dien mot tinh hueing rAc r6i, hoar viec dien kith se dien ra ttt nhien trong bade nay. Sau do nhan vien CTXH ce; gang dtta ra cac gdi y thay del trong qua trinh. 279
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DAI HQC DAN LAP THANG LONG BAI GIAN
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myc Lyc Lèln6i4u 5 Lai moat/ 7 Chu
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6 Chung toi hi vong rang khi cu6n s
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8 nang xac dinh van de caa del Wong
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Khong chii Si rang nghe Nghia la ng
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Giong mai Giong noi nen phii hdp vo
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loan tam li, tang thang, met mOi tr
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5. Mat nhin-tiep xbc qua anh mat, n
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clang tim giai phap cho van de va k
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Clip di;, 2: Ban dang cam thgy that
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8. Met co be 12 tuth bi anh trai qu
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1. Khach hang: Gan day tai cam thgy
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9. Khach hang: Chgng tea co van de
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cang da tang trai qua nhung dieu Wo
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Khi nhan vien CTXH nghe eau chuyen
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• Nen dat cau hOi tap trung vao n
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3. Khach hang: "Anh ta sa vao nhung
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Cau hOi theo trial hoc Socrat "Khon
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thong tin vg met chu diem cu the de
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Cau hai dank gia de khach hang din
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Ban danh gib mOc dO hobn thanh nhil
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Cau tra lei cam thong matt: Ban dan
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Cau tra Itli quan tam tich cite mal
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Can tra ldi quan tam tich ciic ma.u
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4. Benh nhan noi trn nam trong trai
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Citu hal lam sang to van de: Anh ma
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17. MOt ngtieti ta nang thon ra ThU
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+ Van ban xac dinh tinh trang caa k
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mat thcii dO it than thtinh, cat ma
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Ngu6n got chinh xac cua the yeti t6
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NOi Ivo Su thgp kern Su but bOi S2f
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64 1. Can be nay dang d giai doan n
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• de kgt hop sieu ca nhan ma khac
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mei truang 'et/ nhien caa ngtiai do
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• Nhang mang Judi quan he hien Mi
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• Cho rang co the doe &toe suy ng
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M6 hinh danh gia dua hen cac thirn?
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lap chile nang va Huang thanh tgt n
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6.sa dung cach danh gia nham ttm ra
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True III nham the hien bat ki dieu
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• Tim hieu xem lieu co su rgi loa
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throng nhu nghe chang hop 1f lam, n
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nghien eau va thaang xuyen Wide cac
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TOM TAT Chuang nay gidi thieu cho n
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nhien nen nhan vien CTXH the hien d
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tigp tut tra phi tu van có nghia l
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6 có the gap khO khan trong khi gi
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cu6n each mang ten "Nghien ads &fa
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them met se- bueb nth. Bien phap ga
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3. Cac &Mc hAnh deng hoac cac nhiem
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3. Cac ygu t6 ben ngoai có the anh
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Van de ye gia dinh la met van de kh
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qua trinh to van. Vi du muc lieu da
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nguai khde va tap trung vao hAnh vi
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can phai dUcic lam re hdn de co the
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Trong cu .& "Bai tap thuc hanh tong
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Co rat nhigu mo hinh day each giao
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chuyen voi. Vi du trong suet butii
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Cac aging diep "toi" khOng dg 16i,
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cam thgy digu ma ban dai cam thay.
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Cac mue tieu to van can cu thd va r
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dau su danh gin dia ho van mang tin
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thoa man trong hen nhan, Chi s6 Tho
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TOM TAT ChuOng nay tap trung vao qu
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gio-ng nhau. Dieu cot yeu nhal cua
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4. Phan anh dya tren tinh hitting c
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i rei loan se tang rei loan hOn neu
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Kithuat tang curing ban nga Duct tr
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Buac hai caa qua trinh la tao ra ma
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Rimm va Masters (1974) da dua ra me
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ttdc mall de gifi tri bang 10 diem
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ngoi tntec may vi tinh chdi tro chd
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KT thuat sir dung quan he sang tac
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C: nhung ket qua lie cam giac va ha
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can co them kinh nghiem vg thi cit"
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Kith* xe-p hang sythanh thao va tho
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"Li thuyet nen tang cua liOu phap 1
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chicle thigt lap gitta nhan vien CT
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5. Tao ranh glad 6. Tao bat can ban
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de hei one thanh vien gia dinh ye 5
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To bgt can bang (bat toting xting)
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KT thuat ma to yin dg De Jong va Be
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lam viec gi khac biet khOng?" hoac
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khang thgy. Digm math chgt a day la
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h6a khac nhau. Tam yen P6 nay bao g
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Ch uang 5 PHAT TRIEN KT NANG D61 PH
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nghiep dude trubng nay!", thi khach
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Trong dot digu tri ba, khaeh hang v
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Bai tp ta la nguy cd th \lc su vdi
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nhdc dinh to tit. Khach hang c6 ngu
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Theo Lewis uez dthzg szt (2002): "K
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Murphy —"n6u co gi co the sai lam
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dich dieu tri la chi ra rang khach
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Hanh vi higu chign thuang dude boc
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Lange va Jakubowski (1976) thao lua
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Stt kien dinh ve cai tot. Su kien d
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clai eang hadng dan the ma tit nhan
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hai ben cai ma hon vdi nhau, ea hai
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1. Cai thien mtil quan he ciTa ban
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1. Hay danh vai phut de can nhac xe
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Jerry, ... tai ninon anh hit that M
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3. Nhung su kien kinh nien nhung kh
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giai doan the ha nay, su cang thing
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"dgu hieu ctinh bao Om" c6 the dace
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Bich vu tham ven". Nhieu nguai ehon
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cua moi ngudi va nen dude chgp then
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Chuang 6 THVC HANH PHAT HUY NQI LUC
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7. Hay kien nhan vi ski Lisp sac ci
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each not vg nhung (lieu ma ho da di
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3. Phai gig dinh rang ban kh6ng the
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Phai c6 trach nhipm tgi khach hang
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cling -nhu Id nang ma nhan vien CTX
Page 225 and 226: Trail hanh can thi4p Qua trinh can
Page 227 and 228: Lu8n phai xem xet m6i quan he this
Page 229 and 230: 3. Hay tan ra nhung Iniac en the de
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Page 233 and 234: song vg nhan each, y thitc, deng ly
Page 235 and 236: cua phu nu, b6 qua nhung digu nay l
Page 237 and 238: Phat huy th6 manh cho khach hang la
Page 239 and 240: 4. Chu trong van dac diem rieng bie
Page 241 and 242: Cong tat vdi cac gia dinh la float
Page 243 and 244: Cac ranh gidi Cac ranh gioi la nhun
Page 245 and 246: Cac mii hinh doe nhet Cac mo hinh d
Page 247 and 248: nha tri lieu c6 the three xem la e6
Page 249 and 250: Chdng nao nha tri lieu gia dinh cli
Page 251 and 252: phan lan cua moi tong tae that hAnh
Page 253 and 254: ean phai tip xuc lan (tau vdi gia d
Page 255 and 256: trinh bay va chap nhan quan diem ca
Page 257 and 258: dinh. Viet ghi chu cac he thong con
Page 259 and 260: dinh. Co the la ve met tran cid bon
Page 261 and 262: Viec danh gia cac tinh hudng gia di
Page 263 and 264: Re rang la yang dai ca lne nao do d
Page 265 and 266: Trong qua trinh danh gia , c6 the l
Page 267 and 268: khac &Ong met vai trO quan trong la
Page 269 and 270: 10. Moi nen van hon deu coi trong t
Page 271 and 272: Vi du nhan vien CTXH co the bat dau
Page 273 and 274: tre, met trai, met gai. Cac throng
Page 275: Cac qua trinh va phdang phap Thuc t
Page 279 and 280: Cac can nhac vg van boa la nhiing y
Page 281 and 282: nam va n3, va cac trung tam cong de
Page 283 and 284: Me hinh chila benh nhan manh vao sV
Page 285 and 286: thlic va d6i eau" va "khuyen khich
Page 287 and 288: Sau giai down lam viec met minh, ng
Page 289 and 290: ThUeng thi torn tat nay se dude vig
Page 291 and 292: 3. Nhom phat trien uttoc thigt 1(6
Page 293 and 294: • Lam viec cai ma vai cac nei lo
Page 295 and 296: Met phtiOng phap lam tan bang la ch
Page 297 and 298: Ki thun't giai quygt bat d6ng: Khi
Page 299 and 300: Giai doan au Giai doan dau la thdi
Page 301 and 302: chile c6 the hia chon nhung nguai c
Page 303 and 304: nay e6 the la not quy ve phuong pha
Page 305 and 306: ca nhan trong khi khep lai nhung le
Page 307 and 308: khong tinh nguyen, cac thanh vien t
Page 309 and 310: viec ma se de cap den nO trgc tip t
Page 311 and 312: (3) met thai ki cuel trong do sp ta
Page 313 and 314: nghe. Nhan vien CTXH cling co the g
Page 315 and 316: Twang hop 8.1 Giai down giCia trong
Page 317 and 318: • Cac thanh vien &No h6 trd trong
Page 319 and 320: Chuang 9 CAN THI1P VAO CAC HE THONG
Page 321 and 322: Cac rao can vat chit Viec phat hien
Page 323 and 324: dieu tri cai nghien, nhang ngtibi m
Page 325 and 326: va de dung gia dinh re (Ping, 2002)
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Doi khi quy trinh nay la true tiep,
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Thief Igp muc tier hap li Trong qua
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Cot trash nhiem chi ra ngudi chin t
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Gain, sat va danh gia lal Met budc
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Cac nguyen tee ego chic trong twang
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clang hanh lang cho met chinh kien.
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Met han chg vg dao difc mita lien q
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nhat di thuyet phuc? Ca nhan nay se
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can tra la mgt vi du. "Tei khOng ca
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deng phap H, viec dua ra tong luan)
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Hoat dong di kern voi cac hanh deng
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thong tin, phan tich du lieu, chia
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an giam et& hay nhfing ki nang khac
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vu phi hop vdi von de. Can can nhac
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giam d6c va van dua ra cac thong ti
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Chucrig 10 KIEN THOC VA KT NANG DAN
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hoa eke ket qua cho bat cu ca nhan
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qua dOi hOi chting ta phai dap Ung
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Cac thiet ke . AB D6 hieu Wide the
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HiNH 10.2. Vi du vg thigt ke B Cac
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0 1 2 3 4 5 6 7 8 9 10 11 12 13 14
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6 5 4 r 3 2 z 1 0 ,0 0 1 2 3 4 5 6
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nheing ding cu do goi la thang diem
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Dam manh va didm yea coa danh gia b
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(Xing nhu cac phuong phap khae, tha
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chung, nhang nghien cau nay bao gai
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cac xu huOng hoac cac me hinh có t
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Cac thiet k6 nhom throe Ring a ta r
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E ^. 0.) 40 • 35 30 25 • ♦ Ca
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an luyen nhOm da kgt auk. Diem caa
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chuong trinh vol tarn thanh vien. C
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trade va sau, met sg hoac tat ea ca
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Cac bie'n phu thuOc khac nhau: Hai
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Float deng danh gia nen dupe gan bo
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z TOM TAT Chtidng nay dua ra dinh n
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16. Canda, E. R. & Furman, L. D. (1
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46. Gorey, K. M., Leslie, D. R., Mo
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74. Lewin, K. (1951). Field theory
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103. Preston. J. (1998). Integrativ
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132. Sherman, A. (1973). Behavior m
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Chin trcich nhienz xulit bcin: Giam
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BAI GIANG CONG TAC XA HOI

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